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Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

I have just attended a post op review with my consultant. From receptionist to radiographer ( review xray ) to consultant all staff were welcoming , friendly and empathetic. The time waiting to be seen was minimal and each staff member was efficient and ensured the visit was without issue and all concerns were addressed . Mr Islam, my consultant ,discussed In detail my postop xray and listened to my experience of recovery with interest and empathy - allowing me to tell him anything that had concerned me. My post op recovery status was assessed and encouragement given for further progress with a one year review planned . I left the appointment completely satisfied that I had treated by a person with the highest level of skill and professional attitude.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I was told to report to the Heart Centre, which I did, then tried to catch the attention of the only staff member I could see who was someone eating her breakfast from a bowl. The encounter was not welcoming or friendly. I was told to go downstairs to a different door, with no sign on. When I did finally find the right place the nurse was very friendly and kind, and everything went very well after that. The nurse and the consultant were very good in all they did. My letter of admission insisted that I was 'nil by mouth' so I arrived at the hospital thirsty and hungry. When there I was informed that in fact I could eat and drink whatever I wanted- that there was no restriction. I wish I had been informed correctly in the first place.

Mr Mark Davies

General Surgeon

My whole experience was exceptional. From the first consultation Mr Davies explained everything to me in detail, asked me many questions and really listened to what I had to say, it felt so good to be heard and not feeling rushed. From checking in at 7am until I left in the afternoon every member of staff I dealt with was so kind and reassuring, I felt very safe and confident. Mr Davies again went through everything and I felt reassured. My surgery was a month ago and I feel wonderful, no pain and my life is a lot easier. I’m very grateful to all the staff that took such good care of me, and thank you to Mr Davies for keeping me fully informed every step of the way, and for making my life a lot easier.

Dr Bjorn Thomas

Dermatologist

There are doctors you visit for solutions and then there are the rare ones who leave you feeling like a better version of yourself simply for having met them. Dr. Thomas is very much the latter. He listens fully, without rushing. Explains clearly, without condescension. His presence is both grounded and quietly reassuring, the kind that makes you exhale without realising you were holding your breath. I left feeling like I’d been treated as a whole person, not just a case. Genuinely cared for, deeply at ease and the issue that brought me in was fully resolved. Highly recommended.

Simply Meds Online Pharmacy

Pharmacy

They listed a promotional 10% discount on their website using a coupon code if your total purchase is more than £30. However, at check out when you try and apply the code, you get a strange error message asking you to have at least £30 worth of items in your basket even though the basket total far exceeds the £30 threshold. When I e-mailed them to alert them to this error, the "customer service" agent provided a cold dismissive response, without so much as an apology. Rude staff. Suffice it to say, I did not receive the discount.

Dr Idris Harding

Cardiologist

I feel so lucky to have found Dr Harding! He took time to hear my whole story (not just cardiac symptoms), which I think is rare. He listened patiently during both appointments, ordered a thorough suite of tests and clearly explained my results & next steps. He also sent my results to my rheumatologist to ensure continuity of care. Fantastic care at every stage, he really is the best and I would happily recommend him to anyone.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Platinum providing practice- Practice Administrator feedback. Patients often come back saying their sleep has massively improved and snoring has either stopped or reduced a lot. They report that it’s discreet and much more comfortable than the bulky plastic ones. Partners are sleeping better too which says a lot! It’s one of the most effective solutions we’ve offered for sleep and snoring at the practice.

Mr Mohsin Dani

Breast Surgeon, General Surgeon

Mr Dani has a relaxed, empathetic style of consultation and this helped to put me at ease. Being high risk due to a family history of cancer, Mr Dani was able to offer advice around preventative measures and a plan for the future. Some of this information has not been readily available and it has been helped me to put a plan into place and some perspective regarding my future risk of breast cancer.

Mr Jonathan Walczak

Orthopaedic Surgeon

After suffering pain for some time I visited Mr Walczak. He explained everything including all the pros and cons as a hip replacement was. It something o envisaged having to have done at the age of 45. He put my mind at rest and I couldn’t have asked for clearer details as to the whole Procedure and recovery. For anyone in same position as me needing a new hip I would 100% recommend Mr Walczak.

Newmedica Leicester

Ophthalmology

I now have a problem I did not have prior to the operation. I have like a fine mist on the eye which I had treatment on, when I drive at night it is like driving at night in fog, I get more reaction from on coming vehicles which I did not have before. My optometrist contacted you for a referral and was told my eyesight was good enough and would not see me under the NHS but I could go private

᠎ Leigh Johnson

Physiotherapist

I had the pleasure of working with Leigh, who has been an absolute professional a d the biggest supporter. From adapting all of the exercises to fit my needs to dry needling someone who is scared of needles… she has truly made a difference with a kind and determined attitude. Thanks to her I am more disciplined in the way I approach physiotherapy :)

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Undergone some periodontal treatments for the last few months with Louise. I cannot fault her or the practice. Extremely professional, approachable and makes you very comfortable during treatment by explaining what she will do. I have no hesitation to recommend Dr Louise O’Dowd or Vermilion as a clinic if you suffer from gums disease. First class!

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

I had a really good experience at the clinic. The doctor listened to my concerns, took a detailed medical history and recommended a first step way forward. She was very gentle with me and completely understood how overwhelming and debilitating PMS/PCOS/hormonal imbalance can be. I feel I have taken a big step forward towards feeling better.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

All the staff at the Portland were lovely, kind and reassuring. They provided clear explanations of what to expect and helped me through all the information I needed. I was in a private room which was nice, this was comforting as it was a difficult and emotional day. I felt well cared for during my time at the Portland.

Mr Maitrey Darrad

Urologist

I visited Darrad because of ongoing abdominal pain, and I have to say he was incredibly warm, attentive, and put me at ease the moment I walked in. He was just as professional and helpful on the phone also. His PA, Abbie, also deserves a special mention, she was brilliant and equally fantastic throughout.

Mr Sherif El-Tawil

Orthopaedic Surgeon

A pleasure to speak with mr tawill very polite and made time to listen to what I had to say regarding my history medical and otherwise I was very pleasd with the overall meeting and hope the the operation goes well and is sucsesfull thank you once again Mike W.