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Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Mr Nicholas Hodgins

Plastic Surgeon

I recently underwent an upper arm lift, breast lift, and breast implant surgery, and I truly couldn’t be happier with my results. From start to finish, the entire process exceeded my expectations. After years of feeling self-conscious about the loose skin on my upper arms and the loss of volume in my breasts, I finally decided to take the step—and it was one of the best decisions I've ever made. The transformation has been incredible. My arms look smooth, toned, and beautifully defined, something I didn’t think I’d ever see again. The breast lift combined with implants gave me a natural, youthful shape that fits my body perfectly. I finally feel balanced, confident, and comfortable in my own skin. The care I received was exceptional. My surgeon was attentive, professional, and incredibly skilled. They took the time to understand my goals, explain every detail, and make sure I felt supported throughout the entire journey. The recovery was surprisingly manageable, and thanks to the clear instructions and follow-up care, everything healed beautifully. This surgery didn’t just change my appearance—it boosted my confidence in ways I never imagined. I feel more vibrant, more feminine, and more like myself. If anyone is considering these procedures, I can honestly say it is worth it, especially with the right surgeon. I’m grateful every day for the results and the renewed confidence they’ve given me.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Arrived early Saturday morning for a small knee operation. Taken to my room by a lovely friendly porter. Was invited immediately by catering to make a choice of food from an excellent menu. Then seen by nurses, anaesthetist, surgeon, who all explained exactly what was going to happen, in a relaxing manner, giving me complete confidence in their care. I was soon taken to theatre by the lovely chatty nurse & porter, that had been with me from my arrival. They obviously had a happy working relationship, including me in their chat to make me feel more relaxed. The anaesthetist was lovely, chatting about Christmas whilst calmly letting me drift into sleep. I woke up feeling well & refreshed, taken back to my room for a cuppa & delicious sandwich. The nurses continued their careful monitoring of me & I was soon seen by the physiotherapist who explained about the importance of my post-exercise sheet & use of crutches. Then a visit by Mr Slack, my amazing surgeon that had previously done my hip replacement, who explained what he’d done, that all had gone well, discharging me to go home & it’s only early afternoon. My painkillers arrive, my home instruction booklet is completed, I can go home. What fantastic care from all the staff & medical team, many thanks to you all.

Harley Mind Care

Psychiatry, Psychotherapy, + 1 more

The assessment visit was fine in that I walked away with a clear diagnosis and a plan, but the experience was a little hectic due to cleaners coming in to prepare for the next appointment while we were still there, and the dr needing to take urgent calls as she was on duty at the time. The team I speak with are all very friendly but there seems to be a disconnect between the information exchanged on emails and whatsapp. I feel this may have led to a delay in starting treatment. Again, it's fine because I got it in the end, but there may be some part of the process/line of communication that needs review/improving. My initial virtual visit was at risk of being cancelled due to where I was having the call from. Thankfully, the doctor was able to accommodate another slot on the same day. I noticed that there is now a clear statement on the booking confirmation re: need to be in a private space for virtual calls, which is good.

Thornbury Radiosurgery - Gamma Knife Centre

Neurology, Neurosurgery, + 1 more

My experience has been outstanding. From the first phone call to leaving the thornbury hospital. Hannah the centre manager and Farqi treated me amazingly. I felt safe in the cleanest, calmest environment. The information I received was top notch and I have never experienced such kindness to me. Dr Ibrahim was very kind and I felt that someone was finally listening to me after many months. The staff at the Royal Hallamshire, particularly Nancy and Lisa also went the extra mile and again were very kind. We travelled from East Yorkshire and therefore accommodation was arranged for us by Elaine which was very much appreciated. I WISH THIS MESSAGE TO BE AVAILABLE TO THE HOSPITAL MANAGERS. Janine RN

Dr Christian Cerra

General Practitioner

Our first initial consultation with Dr Cerra was good, but we felt as though the length of the appointment could have been longer. We had so many questions and we were limited on time, which meant a few things had not been covered that we subsequently read on our consent forms etc so had to clarify this with our NHS coordinator prior to signing the forms. Longer appointment times would remedy this. During the collection, we didn’t speak to Dr Cerra much but we felt we were in good hands. He didn’t get our hopes up nor was negative which I think is hard to get that balance right during such an uncertain procedure.

Montrose Health Group

Psychiatry, Psychology, + 1 more

We chose Montrose as they appeared on a lot of ‘Right to Choose’ websites and were rated by the CQC and as soon as I called Mollie and the team’s support has been superb. The charges and plans were shared upfront and were explained well. We paid to have a private Adult ADHD assessment and the speed of the booking / assessment/report/ treatment plans and meetings were quick. Communication was excellent and most of all the support was top notch and expert. We have felt very supported and very secure that we are getting the best life changing support. Thank you all so very much.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I recently returned to Spire Hartswood Hospital for my post-hip replacement follow-up, and I was once again very impressed with the level of care. The staff were attentive, professional, and genuinely caring throughout my visit.. Everything ran smoothly and on time , and I felt well looked after from the moment I arrived. The facilities are spotless and comfortable, and the aftercare support has been excellent. I’m extremely pleased with my recovery and grateful to the entire team at Spire Hartswood for their continued professionalism and kindness!

Newmedica Slough

Ophthalmology

We checked in early, due to traffic, 20 minutes early at 13.10 for an appointment at 13.30. At 14.05 I returned to the reception desk to ask why a large number of customers had arrived after us and been seen before and the Team Lead stated that she would check for me. She came back 3-4 minutes later to notify us that the reception staff had not booked us as arrived. We were told that they were sorry and that we would be moved to the front of the line. We did not have a very good experience with you.

Dr Tristan Ramcharan

Cardiologist, Paediatrician

Dr Tristan has shown great care, attention and patience in our two weeks of communication. From my initial email, to our face to face appointment at BCH, Dr Tristan has gone above and beyond in making me, and more importantly my son, feel comfortable and confident. He genuinely seems to care about his patients and their families, and wants to make people feel at ease in his presence. Nothing was too much trouble for Dr Tristan - thank you!

Mr Vivek Srivastava

Cardiothoracic Surgeon

My initial conversation with Mr Srivastava to discuss mitral valve repair was very informative. We discussed options for the operation and peri- and post-operative care. I felt confident in his skills and expertise, his communication was clear and showed a high level of empathy, ensuring my questions were answered and that I fully understood all aspects. The treatment I received throughout was exceptional and I would highly recommend him .

Mr Sohail A Choksy

General Surgeon

Very thorough, didn't feel rushed at all. I just don't know what exactly he found, what it means, or what it could mean long term. I am assuming he'll explain thoroughly at my next appointment once he has the test results. Though I don't know what the test entails either. An advisory in the appointment letter for patients to wear shorts under their trousers would be beneficial for modestly, or the loan of a gown.

Dr Dominic Paviour

Neurologist

Dr Paviour was a good listener, was courteous and efficient. I was impressed by the speed with which he sent the post consultation report. The reception staff were welcoming. However the link to download the report as PDF downloaded a zip file, which when I opened it, did not give me the opportunity to access the report. I eventually worked out a way to save the text on my computer.

Mr Purnajyoti Banerjee

Orthopaedic Surgeon

I found the treatment received from Mr Banerjee and all the staff that I came into contact with at the London Spinal Unit really excellent. Mr Banerjee's diagnosis and, recommended treatment plan were first class. His explanations of complex issues were clear and, precise. His friendly and understanding manner were also much appreciated. I would thoroughly recommend both him and the LSU.

Mr Vladimir Revicky

Obstetrician & Gynaecologist

Upon meeting the consultant, his demeanour put me at ease. He was compassionate and explained all aspects of my ailment and the associated investigations required fully. Mr.Revicky was clear on the next steps we could take and made it easy to understand the process. The nurse who took my bloods for analysis was friendly and overall I felt relaxed during the appointment.

Nuffield Health Derby Hospital

General Surgery, Oncology

Everything about the procedure was fine. The nursing staff were fantastic and really looked after me. The only thing that I would mention was one of the receptionists (who was quite elderly brown hair and petite) was very abrupt to the point of being rude. I didn’t get her name but if I had it done would’ve mentioned it on here.