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One Ashford Hospital

Audiology, Cardiology, + 22 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Self London

Dermatology, Cosmetic (Aesthetic) Medicine, + 2 more

Earlier this year, I visited Self London for UltraClear Laser Therapy to treat pigmentation from years of sun damage and melasma. From the moment I arrived, the team made me feel completely supported and cared for. Their professionalism, warmth, and attention to detail were exactly as I expected from Self. The aftercare was outstanding — the team checked in with me every day for the first five days to make sure my skin was healing well, and I returned a few weeks later for a follow-up to review my progress. I was also recommended a simple post-treatment skincare routine that I’ve continued using because it works so well for my skin. I wouldn’t hesitate to recommend Self London to friends and family. Such a lovely team with real expertise, and the results have been fantastic.

Dr Philip Woodland

Gastroenterologist

After almost a year of tests under another organisation, Dr Woodland was almost instantly able to pinpoint what my problem was and create a plan of action for my treatment going ahead. He also told me I was unlikely to need the tests that I was booked in for elsewhere, which would have saved me a lot of money had I been paying for them privately. Although I am still on the road to complete health, Dr Woodland was very good at putting things into perspective for me, which has given me hope! He has helped my physical condition, which has in turn had a hugely positive effect on my mental health. Thank you again! I will be straight back to you if I need your help again.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I was anxious about my first visit following some negative experiences with nhs gp appointments. But on meeting Dr Shori I was instantly very comfortable and felt heard. I had relevant tests quickly and efficiently. I did not feel rushed or dismissed at any point and came away feeling relieved that I had some answers to symptoms I had been struggling with for a long time. The practice was lovely, clean and overall a nice atmosphere. I wouldn’t hesitate to book again for a concern I was struggling with and would recommend anyone to do the same if they were in a position to do so.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

My stay at Delamere was incredible I would highly recommend it. The staff were so friendly and nice, every single one of them knew my name from day 1 which made me feel a lot more comfortable and safer. The structure of the groups and days were well thought out through. Every group was informative, engaging and interesting. They offer many 1-2-1 sessions to allow for a more focused therapeutic approach, all the therapists and mentors were highly knowledgable and compassionate. The food was great with plenty of options and flexibility. I’m very thankful to have got to stay here.

Mr Achal Goyal

Orthopaedic Surgeon

I had foot surgery for arthritis last year on my left foot and this year on my right foot Before the surgery I was in pain that kept me awake at night and I had difficulty walking. I highly recommend Mr. Goyal for treatment. He has been extremely understanding, caring and helpful, The surgery has completely changed my life. I can walk with no arthritis pain and will be able to get back to walking and hiking for miles again. I cannot thank Mr. Goyal enough.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Thoroughly impressed with The Harborne Hospital. The moment you walk in you know you’ve entered a place that really cares. Ultra clean, comfortable and welcoming. Every member of staff had a smile on their faces. As a designer I pay attention to detail and hats off to the person who decided to place Temple Spa scents in the waiting area. Made feel like I was in a 5 star hotel. Such a lovely and pleasant atmosphere. Totally forgot I was in a hospital.

Mr Jignesh Patel

Orthopaedic Surgeon

I had a full hip replacement and I am delighted with the results. I can now walk up stairs properly without any pain or discomfort and get around much easier. Throughout the process Mr Patel was very thorough and professional, pointing out possible problems that could occur with surgery as well as the benefits. I am so pleased with the treatment I received and would not hesitate to recommend Mr Patel. He is also a very nice person to deal with.

Mr Gidon Ellis

Urologist

I really appreciate Mr. Ellis taking time to explain in details the benefits and risks assocociated with each procedure even for risks that have only a 1% chance of happening. He also in my case explained his efforts to see that even the 1% chance of risks do not happen. I also appreciate his follow up skills after the procedure. I know that medical staff are very busy but that does not deter him from doing detailed follow-ups.

Mr Liam Stapleton

Podiatrist

This is my third appointment with Mr Stapleton for treatment options regarding my ankles..I have found on all rounds of treatment that Mr Stapleton has provided that he has outlined clearly what to expect, what would be done and discussed options fully on each occasion. If I wasn't happy with the service he has previously provided at Benenden Hospital, I would not have returned for top up treatment from him.

Mr Rowan Connell

Obstetrician & Gynaecologist

Rowan is an excellent consultant, I felt at ease on my first appointment with Rowan & he explained clearly about the treatment I would need & the benefits it would have going forward. He is very knowledgeable in his work and I felt confident on following his advice. He has a very uplifting & happy demeanour, a great consultant & I am overall happy with the patient care i received from Rowan. Thank you.

Mr Parag Patel

ENT Surgeon

Mr Patel was very approachable. He listened to my concerns and immediately inspired confidence. I felt he conducted a thorough examination and provided a very comprehensive explanation of the diagnosis and treatment plan. The audiometrist was also very approachable and efficient, explaining each stage of the test and offering clear guidance. The entire process was managed very efficiently.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.

Mr Hamid Abboudi

Urologist

After my annual health check I had some markers that required further exploration. Mr Abboudi clearly outlined the steps/tests required and comprehensively and clearly explained the results after the various examinations and tests had been completed. Throughout the clinical process Mr Abboudi was calm and professional. His manner is first class and I would recommend him highly.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I had a phone call consultation - so please Ignore cleanliness rating -there wasn't a N/A option. Fantastic to get same day consultation with clinician who clearly understood what id been through. Helpful and interesting information regarding trial data. Delighted and relieved to get offered the vaccine and received excellent support from PA Victoria. Many thanks

Check4Cancer

Diagnostics & Testing, Oncology

I was seen quickly and the consultant was friendly and thorough, clearly informing me of the results of my examination. Subsequently, he emailed me the full outcome. However, I received a subsequent email and letter from Check4Cancer that was for somebody else's results (there was no identifiable information to who the results pertained to).