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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Dr. Mohsin Hussain

Cardiologist

In September 2025 Dr Mohsin Hussain carried out an emergency angioplasty on me and applied stents to my right carotid artery He explained clearly what was happening at each stage of the procedure which re-assured me In October 2035 I had a meeting with Dr Hussain to review the progress of my recovery and plan next steps. He showed me images the original blockage and another area in the LMCA We agreed to a further procedure with a pressure wire in November. Dr Hussein discussed details with me before the operation and during the procedure gave me the numbers so that I could decide whether a stent should be applied After the operation Dr Hussein discussed the procedure that had been carried out. He is a skilled doctor with an excellent bedside manner. He is very clear in his explanations to his patients which gives his patients confidence that the procedures being carried out are the right ones for them He also contacts patients after their discharge to ensure that they are progressing well He is very professional and approachable

New Forest Psychiatry

Psychiatry

The appointment itself was very positive. Dr. Robert Gordon was calm, validating, and genuinely listened. The room was quiet, warm, and set up like a cosy study, which made it feel safe rather than clinical. He explained the diagnostic impressions clearly at the end in a way that finally made sense, and it didn’t feel dismissive. I left feeling understood in a way I haven’t experienced with other services, although the level of positivity felt unexpected and left me a bit uncertain about how to interpret it. The only issue was the arrival process. My appointment was in the late evening, and reception was closed. It wasn’t clear where to check in, and I had no phone signal. I had to rely on Wi-Fi and the website photos to work out where to wait. Overall, despite the initial uncertainty about the building, the clinical experience was extremely positive. Everything went smoothly, and the assessment itself was very professional.

AEGA Health

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Absolutely wonderful experience! I had a microneedling treatment at this clinic and I couldn’t be happier with the entire experience. From the very beginning I felt truly well looked after and completely at ease. The atmosphere was so warm, calm and welcoming — I felt comfortable, cozy, and deeply relaxed throughout the whole treatment. Selina was absolutely fantastic — kind, professional, gentle, and very attentive to my comfort. She explained everything clearly and made sure I felt safe and relaxed at every step. Thanks to her, the treatment was not only effective but also a genuinely pleasant and soothing experience. I am extremely happy with the results and I will definitely be coming back. I highly recommend this place and especially Selina to anyone looking for professional care and outstanding service. Thank you so much! 💛 Monika

VIP Hearing Solutions London

Audiology

Very pleasing experience. I was given plenty of time, and had a thorough examination of my ears, with the removal of wax, followed by a full hearing test. I returned a couple of weeks later, and having been shown several different hearing aids, went for ones that fit into the ear, with no wires or pieces behind the ear. I now have them on a months trial to see how I get on with them. I was quoted a price, which I understand I will pay if these are the correct ones for me, but only when I am totally satisfied. There is then a 3 monthly check included in the price. I believe I can try others if these are not right for me, and Mr Clive who I saw, was most helpful and understanding of a lady who hated the idea of wearing hearing aids!

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

I reached out to TCM after I was told that I had a very low AMH and AFC and that I would likely go through early menopause. This caused me a lot of stress as I had always had regular periods and had never considered that I may have fertility troubles. Prof Au talked me through my results and educated me on AMH as a poor predictor for menopause. He advised me that I would need further bloods to fully assess my fertility and I was able to request them from my GP. Following this he reviewed my bloods with me again, without charge, and advised me that everything was normal and I did not need to be seen at TCM. I am very grateful for all the help, support and education. Thank you!

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

After my original consultation with a orthopaedic surgeon at a physiotherapy clinic in Doncaster, he wanted to put me on his list. He said I could have a new knee and be fit for Christmas. I said. I want Mr Haslam to operate on my right knee..I trust him. I haven't had any issues with my left knee. He operated on my friends Son's torn ligamentes. He'll br back playing Rugby again soon. Mr Paul Haslam is a genius

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I saw Mr. Prezerakos yesterday and had an excellent experience. He was incredibly knowledgeable and took the time to explain everything clearly, which put me at ease right away. His warm, friendly, and approachable manner made the whole visit feel comfortable and reassuring. I left feeling confident in the care I received and would highly recommend him to anyone looking for a truly exceptional spinal consultant.

Santis Health - Prostate Cancer Clinic

Urology

I had a remote telephone consultation with Professor Eden following being diagnosed with prostate cancer at my local hospital and their proposed treatment for it which I was not happy with. We discussed my case and I was reassured by what Professor Eden said and the treatment proposed to the extent that I have booked up with him for carry out a Robotic assisted radical prostatectomy.

Mr Joyti Saksena

Orthopaedic Surgeon

I consider Mr Saksena to be a brilliant surgeon. He is approachable, and all his explanations were clear. He was encouraging and patient throughout. His team in the operating theatre were great. Very supportive as I was very nervous when I got in there. I was particularly grateful to the gentleman who held on to me and encouraged me as I was having the epidural.

Dr Joseph De Bono

Cardiologist

Dr De Bono listened to my concerns and put my mind at rest regarding how I was feeling. He also asked me at the end if I had any questions. He completely reassured me by carrying out tests and then contacting my gp straight away and referring me for further tests on the NHS which I was very grateful for. I was very impressed with the overall experience!

Mr Tom Williams

Sports Therapist

I had some strength and conditioning rehab after stress fractures in my foot, and saw Tom for a few sessions. He was genuinely friendly and easy to talk to, and he always found ways to mix things up so the rehab never felt repetitive. I really felt like he listened and tailored things to what I needed. Would definitely recommend.

Mr Nick Kametas

Obstetrician & Gynaecologist

Dr. Kametas provided exceptional care throughout my pregnancy and delivery. He was knowledgeable, compassionate, and always took the time to listen and explain things clearly. His calm, confident approach made me feel supported every step of the way. I’d highly recommend Dr. Kametas to anyone seeking excellent obstetric care.

Dr Antonis Pavlidis

Cardiologist

Dr Pavlidis is a fantastic doctor. He explained the procedure clearly with the most understanding way to minimise my anxiety. I particularly grateful of he took great concern and effort to avoid bypasses operation and manage to my 3rd time PCI procedure to cure my long term recurrent coronary arteries blockage. Thanks!

Dr. Matthew Oates

General Practitioner

Great experience! Was seen in a matter of hours and Dr Oates was fantastic. Really took his time to listen to my concerns and I didn’t feel rushed at all. He immediately put me at ease and made me feel comfortable. Very thorough and informed me of everything. Very happy I chose this clinic.

Mr Timothy Leontsinis

ENT Surgeon

Mr Leontsinis is without a doubt a clear expert in his field, his clarity of communication and assured progression of treatment is excellent. Also, his friendly demeanour and support was so much appreciated, backed with considerable expertise in handling my situation sensitively.