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Newmedica Leeds

Ophthalmology

Newmedica Leeds. 5* Care from start to finish. My optician at Specsavers suggested it was time to consider cataract surgery and I was offered an NHS referral to my choice of providers. I chose Newmedica Leeds and just over 2-3 weeks later had an initial consultation at Newmedica. Unfortunately my high blood pressure caused some problems and delayed the first cataract operation to my left eye, after 4-5 weeks weeks I had surgery on my first eye and 5-6 weeks later my second eye was done. Without exception all of the staff I met at Newmedica were friendly, helpful, and very caring. The consultant who carried out the procedure on both eyes (Mr. Kamran Khan) took the time to explain the procedure and answer my questions. During the procedures he was reassuring and calmly explained what was happening. Both procedures were carried out successfully and my sight is so much better now. I would like to give a big thank you to Mr Kamran Khan and his team and my Optometrist Summer Elyoussfi and her team for all the care and attention I received. I have no hesitation in recommending Newmedica Leeds.

Cathedral Eye Clinic

Ophthalmology, Optometry

All seemed to be going well and at the close of my appointment the consultant asked me to have a blood test done outwith the Cathedral Also he advised that I should make an appointment for the operating procedure downstairs at reception. Circa end of April When I went to the desk I was advised that the member of staff was off that pm and I would receive a call tomorrow Next day I contacted my surgery about the blood sample and test. Late on my surgery called back to advise they were not willing to arrange the test as they were not treating me I received no call from Cathedrai that day The next day I waited to on and called Cathedral Spoke to Clare a few times and essence of conversation was that all was on hold as consultant on holiday and not available till 17th February Also no progress can be made with blood sample and rest even although I asked them to read my consultation notes !!! So I could comment more however this is the essence of a mot disappointing situation after my consultation

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

My first appointment was arranged within a week. After my appointment I was offered surgery in exactly one more week. Everything was great, lovely facilities, lovely staff. Everyone was very friendly and constantly being offered coffee etc. On every occasion I was taken either on time or early. I was put at ease and everything was fully explained and what the best lenses for me would be, based on my history and interests. On the day of surgery, everything went fine and there was no pain whatsoever, merely a strange feeling as the surgeon did his stuff. Afterwards I was given advice re eye drops and aftercare and again all great. Everything was fine when I got home, merely discomfort and that soon passed. I had plenty of people checking and following up that all was well. Finally, I had a follow up visit after a few weeks and again everything was great and very professional and I was advised to see my optician and GP. Throughout my time, the service I received was first class.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I had a Teams meeting today with Angela about my nutrition, as I’m looking for ways to gain weight. She was completely non judgemental, incredibly warm, and made me feel comfortable throughout the whole conversation. She never made me feel bad about my eating habits and was very kind and understanding in the way she worked with me. She gave me really sound advice and clear, practical feedback on how I can improve things going forward, particularly around healthy weight gain. I wasn’t sure what to expect going into the meeting. I half expected to be told to cut out lots of foods and start eating things I didn’t like but instead, she took the time to understand what I like and don’t like to eat. Overall, she was extremely helpful, supportive, and approachable, and I genuinely appreciated the session. I thought she was great.

HMT Sancta Maria Hospital

General Surgery, Vascular Surgery, + 19 more

I have recently had cosmetic surgery at Sancta Maria and i genuinely would not want to go anywhere else…. I may be biased as I work at the hospital but for me regardless of who I was the staff were very professional and gave outstanding care. I always watch how every staff members provide this incredible service to other members of the public but honestly they showed me so much care and compassion throughout my surgery. The staff in all departments - especially recovery and ward as that’s where I spent my time mostly. Also Ashley in outpatients for providing me with an appointment for dressing clinic to put my mind at ease when I accidentally got my dressings wet. Honestly I would not want to have had my surgery anywhere else. Thank you all so much. I am very proud to work within such an incredible team.

Mr Joseph Manjaly

ENT Surgeon

Firstly Mr Manjaly empathy and the time given, and how compassionate he was about my situation was outstanding He gave clear instruction and didn’t go into things to confuse me, as he took me through each stage carefully, which really helped, the outcome ideas he gave were really realistic. Working through all of these we could then work out that the Osia device was a good option. Communication for surgery was quick and consise, he came himself to see me and explained things clearly and took on how I was feeling. After over half a century being totally deaf in one ear, isolated, depression what Mr Manjaly has been able to do for me has changed my life and I had nothing but excellent treatment.

Transform Health

Physiotherapy

I had a really positive experience with this pain management therapy service. From the first appointment, I felt listened to and taken seriously. The practitioner took the time to understand my symptoms, lifestyle, and history. Every session felt tailored to how I was describing the issues were. I’ve noticed a real improvement, not only in my pain levels but also in my mobility and overall day-to-day comfort. I also came away with practical advice and exercises to help manage things between sessions, which has made a big difference.

Mr Hemanshoo Thakkar

Paediatric Surgeon, Paediatrician

I visited the Evelina with my 15yr old daughter for an operation for her abdominal/umbilical hernia. Dr Thakkar gave us a brilliant explanation as to what he was going to do during the surgery and also spoke to us after and told us exactly what he did. He really helped out my daughters mind at ease, and really understood that she just wanted to be 'normal'. His work was outstanding and now that my daughter has healed from the operation her self confidence has already improved and I cannot thank Dr Thakkar enough for that.

Mr Daniel Williams

Orthopaedic Surgeon

I was referred to Daniel with a broken scaphoid that had been treated negligently by the NHS and was on pretty bad shape. From the first moment he reassured me that he could get a best possible case outcome, and detailed exactly what was needed both in terms of treatment and from myself to ensure proper healing. The treatment it's self went well, I felt in the loop at all times and I am incredibly pleased with my recovery. Daniel is a master of his craft.

Dr SW Clinics

Cosmetic (Aesthetic) Medicine

I had Sylfirm treatment for melasma and scarring on my face and I must say I had an amazing experience. Dr Wakil was extremely knowledgeable, took his time to explain everything clearly and made me feel absolutely comfortable throughout the process. All the staff was just as wonderful and professional. The procedure was easier than I expected, and I’m already seeing great results. I highly recommend SW clinic! 5 star

Mr James Hahnel

Orthopaedic Surgeon

Good and friendly first impression. I felt happy with the recommended path after the different possibilities were explained both clearly and simply. We discussed these options against my desired outcome (wanting to resume an active sporty retirement with a long lasting solution) and I came away feeling confident with the route, procedure and outcome.

Dr. Debbie Myers

Dentist

I had chipped a tooth and it was very uncomfortable, Debbie treated me in her usual kind, friendly and professional way, solving the problem immediately. A truly excellent dentist and lovely person, I travel a long way to the practice, as I trust Debbie completely look after my teeth and gums. Thank you, Debbie.

Dr. Lauren Colquhoun

General Practitioner

From speaking to Dr Colquhoun I felt like I was in a safe pair of hands. She listened to my concerns regarding HRT and my symptoms. Dr Colquhoun spent time going over options that best suited me. I came away feeling more Informed going forward in my menopause journey. Thank you

Mr Sanjay Agrawal

General Surgeon

My most recent visit was a final consultation following gall bladder removal. Mr Agrawal was very professional and receptive to questions. He provided clear guidance. The whole experience from initial appointment to operation to today, has been seamless.

Mr marc lamah

General Surgeon

Dr Lamah has been consultative, clear and kind throughout my initial consultations, the day of operation itself and in answering my questions via email pre and post surgery. I felt very well taken care of and that asking questions was not a nuisance.