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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

I had two excellent experiences at the Cleveland yesterday. First Norman did the most thorough and careful echocardiogram. He took endless trouble so as to give the cardiologist views of my heart and its valves from every angle and perspective. The cardiologist was most impressed and helped by all the additional information this gave him. Dr Sam Dawkins, my cardiologist told me and showed me by using these images how well the TAVI and the reduction of the septum are working as they have not only hugely improved flow through my aortic valve but also through my mitral valve. Dr Dawkins is a brilliant cardiologist and an amazing thinker. I was faced with open heart surgery to replace two valves and excision of thickened areas of heart muscle; a very risky operation with a long and maybe unsuccessful period of recovery. Dr Dawkins devised the novel procedures he carried out on me on 24/10/24. The success of this is totally down to his skill and the trouble he took. He was excellently supported by the doctors and staff of the Cleveland during the operation. I hope he is able to share the knowledge of my operation with other cardiologists so more patients can avoid open heart surgery and be given back their health the way I was. Thank you Dr Dawkins

Mr Edward Ibrahim

Orthopaedic Surgeon

I saw Mr Edward Ibrahim at Syon Clinic in Brentford to provide me with a second opinion after seeing a different consultant as my shoulder and arm pain worsened - and I didn't feel confident with the first consultant after the post-consultation communication I received. After a few visual tests and reviewing previous scans, Mr Edward Ibrahim immediately corrected the misdiagnosis I received from teh previous consultant. He identified the issue, explained the condition and proposed treatment in a clear and easy-to-understand manner. He was patient, answered all of the questions I had. I felt much more confident of the diagnosis. His secretary is polite, efficient and sends post consultation letters in a timely manner WITHOUT typos - which I did have from the first consultant. Since following Edward Ibrahim’s treatment plan (ultrasound guided hydro dilation with steroid to the left shoulder and ultrasound guided steroid to the right shoulder along with physio to both plus physio/shockwave therapy to tennis elbow), my condition has significantly improved and is continuing to improve. Based on my experience, I highly recommend Mr Edward Ibrahim. He has a calm, gentle and patient approach and allows time for you to discuss and ask questions.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

This was so different from when I was here 10 years ago. The nursing staff were so lovely this time, cheerful and friendly and Lou was particularly helpful. All staff everywhere were kind and pleasant. The physiotherapists led by Carmen were astonishing. Their whole approach was helpful and kindly, the exercises were achievable, the support was just excellent including the post op phone call to me at home. I feel really positive about it all. I also commend the food, it was fantastically good especially the lamb stew, very Elizabeth David . And I really liked the inflating things on my feet the first night, very soothing. The one thing I didn't like was the tsunami of emails with essential information, each with a link to a cloud, needing a password . This took ages to navigate, and I gave up. When I mentioned this in person I got a really good booklet which I'm still using. It takes seconds to flip from section to section, it works and is useful. Perhaps if each email made it clear what section it's about, then that might help. But it's quicker to use the paper version.

Dr Kuldeep S Cheent

Gastroenterologist

Absolutely brilliant attention to detail throughout the experience, starting with Louise, who was nothing but super helpful, professional and fast to respond to any concerns, questions and overall assistance ! Strongly recommend the professional medical attention of Dr Cheent, should anyone feel anxious regarding any aspect of their medical requirements. Dr Cheent was clear, explained everything and was very prompt and thorough in the following up post procedure. Overall excellent medical experience!

Dr Bav Shergill

Dermatologist

Dr Shergil is a highly skilled Dermatology Consultant/Surgeon who was recommended to me by a friend. I found him to be gentle, kind and very sensitive to my profound hearing disability. His diagnosis of a basal cell carcinoma on the rim of my right ear was clear and straightforward. I opted for him to remove the lesion at McIndoe Centre and the procedure was carried out by him without causing me any pain. He has since advised that the histology showed that the operation was successful.

Mr Spencer Hodges

Oral & Maxillofacial Surgeon

Extremely professional, friendly, and thorough service. Dr Hodges has been great every step of the way in the process of my wisdom teeth removal. He explained things in a way that made sense for me and advised me on my options for surgery. Before my surgery, the nurses gave rave reviews for Dr Hodges work and assured me I was in the best of hands. I would 100% recommend Dr Hodges for any oral surgery you may have.

Mr Jignesh Patel

Orthopaedic Surgeon

My total knee repalcement has gone very well - I started off asking for an assessment, and was impressed with its thoroughness; with other options ruled out for clear reasons. The hospital admission went well; and the recovery has been as good as I could have expected. My further consultations with Mr Patel have also been clear and amicable; I am grateful for his expertise and all-round interest.

Dr Rohan Wijesurendra

Cardiologist

Dr Rohan Wijesurendra was very thorough in investigating my concerns of VPC burden. This was assessed along with my overall heart health. I was subsequently reassured in the knowledge that the PVC burden could be monitored longterm incase intervention was required at a later day. I found Dr Rohan Wijesurendra extremely personable and easy to engage with.

Professor Olaf Wendler

Cardiothoracic Surgeon

Professor Wendler performed a quadruple bypass on me two years ago in January 2024. Despite some complications the whole experience was undertaken with care and professionalism. His calmness after the operation was extraordinary and gave me confidence and reassurance. I would like to thank him and his team for their unbelievable care.

Newmedica Bristol - Aztec West

Ophthalmology

My experience in having cataract surgery was painless and all the staff were so friendly and explained everything in detail Patients having this procedure soon do not have to worry at all as they will be in safe hands completely and with a bonus of surgery without pain

Bristol Menopause Clinic

Public Health Medicine, Obstetrics & Gynaecology, + 1 more

Blood test. Reception and Nurse Vicky very friendly , helpful and understanding of my anxiety about needles. Always a pleasant experience visiting the clinic. I was anxious at possibly arriving late due to traffic but they were very reassuring and put my mind at rest.

Steps Together - Elizabeth House

Health and Social Care

I have enjoyed my time at elizabeth house and the staff are really good and have got time for you when you need them and the other people that have been in here have been really good and we help each other out when needed and I would recommend this place as well

Spire Harpenden Hospital

Very professional from start to finish, the staff we're all lovely, polite and made you feel welcome and not like a burden, my surgery went well and I am very grateful to Mr Rashid. Thank you so much, and thank you to everyone at spire who looked after me.

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

Amazing as usual. Warm, inviting, efficient and professional. I received great news on this visit, and to know that Dr. Paneesha was also in high spirits over my news, shows that he truly cares, and that I am not just another number in the system.

Dr. Thomas Kaier

Cardiologist

I was, yet again, well pleased to see Dr Kaier who was/is in charge of my medical condition. He made each and every issue clear and precise and unlike some others made the total meeting understandable. Well done Dr Kaier.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I visited OCL Vision for consultation for cataract surgery. I then had the surgery on both eyes at the same time. I have since has 3 follow up appointments.