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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I had my suspicions as to what was happening to me. However, going down the general NHS GP route was not getting me anywhere. They kept treating each symptom individually rather than looking at me as a whole. A few years of going backwards and forwards. Stress! With Dr Nikki, within the 30 minute consultation I felt heard, all symptoms were put together and a treatment plan was formed. It all made sense and everything was explained. Medication prescribed and ordered, report received and a report sent to my own GP, all within a few hours. Future follow up already booked. That is what you call professionalism, efficiency and having very knowledgeable doctors who understand the female body. Wish I had booked them sooner. I would highly recommend them.

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

The doctor was really rude and unprofessional about other members of staff to me. He also didn't check that I'd received appropriate amount of anaesthetic before doing the procedure leaving me in an unacceptable amount of pain for which he didn't apologise or check to see if I was ok. He also tried to do the procedure on the wrong eye and after checking the eye he could see where I'd had a previous procedure and said, "At least I can see you're not lying". I do not want this awful man near me ever again.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Disabled parking wasn’t available at the car park for the Diagnostic Centre or at Outpatients at the main site. In fact, there were no spaces for anyone to park. Although I arrived at the car park in good time, being unable to park meant I had to drive around until I found a spot to park on the street, the very thing that Kingsbridge is advising patients not to do. The onus should be on Kingsbridge, not the patient, to have planned adequate patient parking before offering private patient services.

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

Mr Sayal made sure I understood every step of the healing process and gave practical guidance that helped me avoid setbacks and manage my recovery safely. His follow-up checks were reassuring, and he always took the time to answer my questions with patience and genuine concern. Thanks to his thorough aftercare and compassionate approach, I felt supported every step of the way. I’m extremely grateful for the outstanding post-operative care he provided.

Dr.Online

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

Just needed a referral for an overseas routine scan and I achieved what I needed. NHS in their wisdom won't provide scans for those with a strong family history indicator which is fine but utterly absurd not to provide a referral just because a CT machine (superior to most in the UK) is located overseas. These scans can be life savers and it's useful that this provider can fulfil the common sense role that the NHS abdicates responsibility on.

The Bluebird Centre

Nutrition, Psychology

I'm incredibly grateful for the support and care I received from Maja at The Bluebird Centre. From the very start, I felt truly listened to and understood, with Maja guiding me at a pace that felt manageable while always encouraging me to push myself further when I felt ready. Even at times when I didn’t believe in myself, Maja was always there with belief in me, and I'm truly thankful for her support throughout.

Mr Dimitrios Mavrelos

Obstetrician & Gynaecologist

I had a hycosy procedure with Mr Dimitrios Mavrelos. I was a little nervous going into the appointment. However, the nerves soon went away as I felt relaxed, comfortable and Mr Mavrelos explained what was going to happen. He answered all my questions I had and for me what is an emotional time, I felt like I had a plan now in place and I got some answers today from the hycosy. Thank you so much for your work.

Professor David Warwick

Orthopaedic Surgeon

Professor Warwick is a lovely man. When I first met him I was in absolute agony with terrible arthritis in my right wrist. He treated me at first with injections & once those were discounted as they only worked for a short period, Professor Warwick offered me a small operation that has markedly improved my pain. I whole heartedly recommend this lovely man if you have hand/wrist problems.

I consulted Mr Fishman several months ago for tinnitus in one ear. He was outstanding - Mr Fishman has a rare gift of being supremely knowledgeable as well as extremely good at explaining things. Approachable and friendly. Mr Fishman is very thorough in examination, and also intelligent and insightful. You feel like you are in the best hands. Would highly recommend.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

The overall experience at St Antonys hospital has been pleasant despite the uncertainty of what I may have been suffering from. The efficiency and genuine care from the staff is to be commended. I felt very reassured with the thoroughness of Ms Haque’s course of treatments and tests and she genuinely seemed to care about me.

Mr Thomas L Kersey

Ophthalmologist

I had 2 procedures with Mr Kersey and had an above excellent experience both times. The outcome was more than I could have hoped for. Explanations of the procedures were very clear and detailed with additional printed material provided. Mr Kersey has a very friendly and calming manner for anyone concerned about eye surgery.

Professor Melvin Lobo

General (Internal) Medicine

He listened to every question I had and made me feel seen. He actually believed what I was saying and was very kind the entire time. He is amazing and I would highly recommend to anyone that doesn't seem to get any answers from anywhere else. He is also very educated and has been the biggest help for me on my health journey.

Mr Ganapathy Raman Perianayagam

Orthopaedic Surgeon

Went to Park Hill hospital for a complex hip operation . The surgeon Mr Perianayagam explained everything fully and answered any of my concerns, he put me instantly at ease. After my surgery he came and discussed my operation and after my xrays he came to see me again. A lovely, professional, courteous gentleman.

Miss Lauren Thomson

Orthopaedic Surgeon

Lauren was fantastic. Everything was shown to me, clear explanation is words that I could understand. She is very friendly, The surgery went as it should and I am very pleased I had this done. My pain is virtually none existing. I can walk without pain. Never put off having surgery that needs doing,

Dr Rooshi Nathwani

Gastroenterologist

A pleasant and informative consultation which is always on time , relaxed and not hurried. Dr Nathwani has a clear and empathetic manner in which he explains and answers any problems or concerns about my condition. He also explains what is going to happen next, not leaving me in the dark.