Find your trusted Doctor

Skin55

Dermatology

I am writing to formally complain about misleading advertising by the clinic Skin55. Their website led me to believe that laser treatments were available at the clinic, and I booked a consultation directly with the clinic, not with any specific doctor. However, upon attending the appointment, I was informed that the clinic did not have the required laser equipment and that not all doctors at Skin55 perform laser treatments. This discrepancy meant that I paid an initial consultation fee of £300, only to then be told that I would need to be referred to another doctor within the same clinic who does provide laser treatments. This second consultation was then quoted at £380. This sequence of events highlights a lack of transparency and constitutes misleading advertising, resulting in unnecessary expenses and inconvenience. I believe that this matter warrants investigation to ensure that Skin55’s practices align with advertising and consumer-protection regulations. I am prepared to provide supporting documentation upon request

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I travelled by car from the north west to the Kingsbridge Diagnostic Centre, tucked in behind the Kings Hall. Parking was difficult to find, and as the letter instructed me to arrive 15 minutes early, I anxiously clambered out, leaving my husband to park the car while I located the building and the correct floor. The reception staff were mediocre at best, though I did manage to get checked in. Once called through, the procedure itself was completed and an outcome provided. However, the consultant was abrupt and condescending. While I appreciate that private healthcare is under pressure due to NHS waiting times, this is not the standard of service I would expect for something I am paying for. The assistant involved in the process appeared either tired or lacking job satisfaction in their role. Altogether, the atmosphere was dispiriting, and I could not wait to leave the building and be on my way.

Self London

Dermatology, Cosmetic (Aesthetic) Medicine, + 2 more

Earlier this year, I visited Self London for UltraClear Laser Therapy to treat pigmentation from years of sun damage and melasma. From the moment I arrived, the team made me feel completely supported and cared for. Their professionalism, warmth, and attention to detail were exactly as I expected from Self. The aftercare was outstanding — the team checked in with me every day for the first five days to make sure my skin was healing well, and I returned a few weeks later for a follow-up to review my progress. I was also recommended a simple post-treatment skincare routine that I’ve continued using because it works so well for my skin. I wouldn’t hesitate to recommend Self London to friends and family. Such a lovely team with real expertise, and the results have been fantastic.

Cathedral Eye Clinic

Ophthalmology, Optometry

I had a follow up appointment for more YAG Laser treatment. Upon entering Cathedral Eye Clinic you are greeted by very friendly and helpful staff at reception. Thereafter I had very detailed tests carried out by a female Optometrist who is very knowledgeable, helpful and friendly. Finally I had further tests and this was followed by the laser treatment by Mr Best who exudes absolute professional brilliance and is very reassuring explaining everything in detail. A truly excellent experience and I can recommend their fantastic care to anyone.

Mr Manoj Kumar

General Surgeon

Mr Kumar has been brilliant at each stage of the process - pre op, on the day of the procedure and post op. He has explained things clearly and was happy to answer any and all questions I had. He really put me at ease about the procedure and it removed a lot of the stress as I felt I was in very safe hands. Getting the procedure done has significantly improved my life and I cannot thank him and his team enough for their help and support.

Unblocked Thinking

Coaching

Working with Jo has been transformative for my son. She brings together lived experience and exceptional communication, creating a space where he feels completely at ease and truly heard. Jo’s ability to guide him toward recognising his strengths has led to powerful moments of realisation and practical strategies that he feels ownership over. We’ve seen meaningful and lasting improvements in his wellbeing and independence as a result

Dr Benjamin Shaw

Audiovestibular Medicine Practitioner

Dr Shaw was very really thorough when we went to him for my daughter, he was patient and took time to answer questions without us feeling rushed out of the consulting room. Great bedside manners. Caring, respectful, accommodating and excellent communication. He was also very honest and referred us to another consultant once he was sure that our concerns would be better handled by another doctor. Thank you.

Mr Kenan Dehne

Orthopaedic Surgeon

It’s always a relaxed & positive atmosphere when seeing my lovely consultant MrDehne. I’ve just been ‘signed off’ with a good report and praise for doing so well…as you have to do your post op exercises! Before my knee replacement operation in June this year he told me step by step what would happen and assured me he’d do a ‘good job’. I have no pain at all and am now much more mobile.

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

I was highly impressed by the quick and efficient service I received from the service!Booking an appointment was straightforward, and they even offered me a late hours slot. I saw a very experienced GP,Dr.Awais,who carefully reviewed my medical records, listened to my needs, and provided the letter I required with expertise within a very short notice Highly recommended!!

Eve Clinic

Osteopathy

Luciane Alberto at Eve Clinic runs a best in class practice. I have received a well-woman's osteopathic treatment from Luciane, relating in particular to the pelvic floor. In addition to feeling safe and cared for, I feel revitalised in body and mind - that is no small matter. Thank you so much for the healing and care that you bring me and all of us!

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I can't recommend Delamere highly enough for anyone suffering with addiction or mental health challenges. I was supported at every moment and, in such an idyllic environment, with staff that go above and beyond to create a safe and understanding space. It's the perfect place to begin your journey into a new rewarding life in recovery.

Dr Sudipta Sen

Paediatrician

Dr Sen & The Orchard Clinic have provided our family with a first class service. An expert in her field, she has allowed us to navigate our child’s journey. Her knowledge, experience & guidance has unlocked secrets into the unbelievably complex neurodiverse world. Our child is happier & better understood. Thank you Dr Sen

Dr Bryan Murphy

Dermatologist

Dr Bryan Murphy made me feel at ease. He is a true gentleman and professional. I left Cathedral feeling hopeful and positive. My treatment is working and I can see the positive results. I would have no hesitation in contacting him in the future if needed. A great experience. Thank you

Dr Tuan P Chua

Cardiologist, General (Internal) Medicine

Have been very well looked after by TP for many years through a number of heart issues. TP has always clearly explained the issue and the treatment required. I can only thank him for the quality of life I continue enjoy at my age of 80.

Dr Rooshi Nathwani

Gastroenterologist

This is my second visit with Dr. Nathwani. On both occasions he was very welcoming and calming. He allowed me ask any questions i needed to ask and explained very clearly what my next steps would be. Thank you.

Dr. Bradley Powell

Psychologist

I would recommend Bradley in a heartbeat. He’s very genuine and kind. He gives you space to open up and listens with complete attention to what you say. Working with him has left me in a much more positive state.