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HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

This was so different from when I was here 10 years ago. The nursing staff were so lovely this time, cheerful and friendly and Lou was particularly helpful. All staff everywhere were kind and pleasant. The physiotherapists led by Carmen were astonishing. Their whole approach was helpful and kindly, the exercises were achievable, the support was just excellent including the post op phone call to me at home. I feel really positive about it all. I also commend the food, it was fantastically good especially the lamb stew, very Elizabeth David . And I really liked the inflating things on my feet the first night, very soothing. The one thing I didn't like was the tsunami of emails with essential information, each with a link to a cloud, needing a password . This took ages to navigate, and I gave up. When I mentioned this in person I got a really good booklet which I'm still using. It takes seconds to flip from section to section, it works and is useful. Perhaps if each email made it clear what section it's about, then that might help. But it's quicker to use the paper version.

Mr Shailesh Agrawal

ENT Surgeon

I am beyond grateful to Mr Agrawal.. From the very first moment, he treated me with genuine kindness, patience, and respect. He truly listened to me — not just to my symptoms, but to my concerns and fears — and that made all the difference. He never rushed the appointment and took the time to explain everything in a way that made me feel understood and at ease. His bedside manner is exceptional, and his compassion is real and deeply felt. I left feeling relieved, confident, and cared for. I would highly recommend him to anyone looking for an ENT Dr who combines medical excellence with compassion and respect.

Mr Ismail Mallick

General Surgeon

I attended an initial consultation and colonoscopy with Dr. Malik at a time when I was feeling very anxious, particularly due to my mother’s recent health experience. Dr. Malik was extremely kind, reassuring, and professional, and he immediately put my mind at ease by clearly explaining the process and answering my questions with patience. The procedure itself was handled with great care and professionalism, and the whole team made me feel comfortable and supported throughout. I am very grateful for the calm, respectful, and compassionate approach, and I would highly recommend Dr. Malik to anyone!

Mr Paolo Bosco

Cardiothoracic Surgeon

I first met Mr Paolo Bosco at my pre assessment meeting on 22nd September 2025, Mr Boscoe explained to me exactly what would happen regarding my bypass surgery, He was very professional and answered all my queries and made me feel quite confident I was in very capable hands, He visited me nearly every day following my operation to ensure all was well, I honestly feel this was a first class service and would like to take this opportunity to thank all the staff at ST Thomas's for looking after me during my stay.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I fell in August and damaged both shoulders - although everyone that I have dealt with both over the phone and face to face have been both efficient and warmly friendly I will not receive treatment until February (7 months after my accident). During this time I have been in excruciating pain and living alone has only added to my depression! I would have hoped that my personal situation would have been taken into “some” consideration in order to ease my pain in some small way.

Spire Nottingham Hospital

Allergy Medicine, Breast Surgery, + 23 more

My experience during my visit for day surgery was very good overall. The nurses and physiotherapist were young but capable. The anaesthetists were very helpful both before and after my operation. The surgeon was brisk and efficient. I was perhaps a little surprised that he didn't come to see me after the operation. The quality of the snack I was offered after the operation was poor: crisps and a sandwich with stodgy bread. Hardly nutritious recovery food!

Optegra Eye Hospital Hampshire

Ophthalmology

Firstly… Happy New Year to all your team - it certainly has been for me. The whole process was absolutely excellent, and in particular the skill of the Surgeon was exceptional - Mr. Javier Bardavio, I was told via doctify.com before arriving. I can’t speak highly enough about the service, communication and treatment I received. Sincere thanks Optegra at Whiteley Ron (Cataract removal and Intra-Ocular lens fitted to right eye.)

dentalessence - Sompting

Dentistry

I had a check up.....my teeth are not doing very well and I'm holding on to them and looking after them as best I can....my dentist compared my latest x-ray with one taken 2 years ago and explains what's going on and what I can do to keep them as long as I can ... it's good she takes the time to explain without making me feel awkward.... And I always say to never underestimate a kind word and a nice smile....:)

Mr Jason Auld

Orthopaedic Surgeon

I received clear advice about what to expect. The op went really well and results have been as good as I had hoped. I may even run again soon if I continue with the physio (15 months after the op). I had a choice of anesthetic and chose spinal injection, so that I could stay awake to avoid the sickness I experience with general anesthetic. Care in 3 shires was also amazing

Mr Alex Digesu

Obstetrician & Gynaecologist

I will write properly when the dust has settled, but I just wanted to quickly take the opportunity to say how grateful I am to have been under your care throughout my pregnancy and delivery. Your advice and support has been nothing short of expert, and I could not have felt in safer hands. Turns out you were right all along and the section was a perfect outcome!

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

The hospital was very clean, very friendly and very welcoming. I was shown to my room, given a menu for dinner that night as I was staying over. The staff were all very polite and attentive, even going above and beyond to get me a chocolate milkshake when the kitchen had shut. Very nice people and a very good stay after my first time going under anaesthetic

Experts in Skin and Hair

Dermatology

I found it very easy to make an appointment with a specialist of my choice at a nearby hospital. During my appointment, I benefited significantly from the Consultant's specialist knowledge, which was extremely helpful and beneficial in regards to my condition and also to my overall health and wellbeing.

Dr Alastair O'Brien

General (Internal) Medicine

Prof. O'Brien was very welcoming and made sure I am at ease from the beginning of the consultation. He was very attentive to my concerns and clearly explained everything while also responding all of the questions. I highly recommend Prof. O'Brien to anyone with any liver issues.

Mr Matthew Solan

Orthopaedic Surgeon

Mr Solan explained what surgery was required and carried out the procedure well and with as little discomfort as possible. I was extremely impressed with his skill and attitude. He could not have been more friendly and I was back to playing golf within three to four weeks.

Dr Philip Alexander

Ophthalmologist

The treatment was well explained before during and after the procedure by Mr Alexander and everyone I met in his team both Sarah and the hospital staff. I’m very great full for the surgery and the way it carried out. Thank you as this really has been life changing for me.