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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Dr Georgina Williams

Plastic Surgeon

I cannot recommend Dr. Georgina highly enough. From the very beginning, she was incredibly professional, kind, and genuinely supportive throughout my entire breast implant exchange journey. She went above and beyond to secure me a fast surgery date, which I truly appreciated, and made the whole process feel smooth and stress-free. During every consultation, she took her time to explain everything thoroughly, talk through all my options, and ensure I fully understood the procedure and what to expect. I never felt rushed and always felt listened to. Her expertise and attention to detail really show in the results. I am absolutely thrilled with how everything turned out, the implants sit beautifully in a natural, correct position, and the outcome looks and feels amazing. Most importantly, the surgery has given me a huge boost in self-confidence and improved my body image. Dr. Georgina is not only a highly skilled surgeon but also a compassionate and reassuring person. I’m so grateful I chose her and wouldn’t hesitate to recommend her to anyone considering surgery.

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

Mr Joseph Manjaly

ENT Surgeon

Firstly Mr Manjaly empathy and the time given, and how compassionate he was about my situation was outstanding He gave clear instruction and didn’t go into things to confuse me, as he took me through each stage carefully, which really helped, the outcome ideas he gave were really realistic. Working through all of these we could then work out that the Osia device was a good option. Communication for surgery was quick and consise, he came himself to see me and explained things clearly and took on how I was feeling. After over half a century being totally deaf in one ear, isolated, depression what Mr Manjaly has been able to do for me has changed my life and I had nothing but excellent treatment.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Experienced staff, many with lived experience who are non judgemental, kind and compassionate throughout the stay. Genuinely friendly and supportive and go out of their way to make sure that guests are as comfortable as possible through the detox and throughout the programme. Staff are always approachable and will support or direct you to whoever can. My vegetarian needs were fully met and the food was plentiful with lots of healthy options. Plenty of options for between sessions with yoga, gym and creative activities.

Dr. Iulia Danciut

Neurologist

Iulia was very thorough during the consultation. She took time to ask detailed questions to fully understand my situation and explained everything clearly and in a way that was easy to understand. I never felt rushed, and she made sure I was comfortable discussing my concerns. What I appreciated the most was her practical approach — she didn’t just listen, but actively suggested solutions and next steps that felt realistic and tailored to me. She is professional, patient, and genuinely cares about her patients.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

The consultant was very reassuring throughout. The teams, medical and physio, came across as calm, competent and professional. The nurses and reception staff at the hospital were friendly, calm and professional not just to me, the patient, but to my wife as well. Recovery after the procedure was less daunting than I feared it would be, the pain experienced was less than I feared it might be, and the rehab process has been every bit as easy as I was told it might be. So, thank you to everybody concerned.

Ms Shabana Syed

Obstetrician & Gynaecologist

I went to see Dr Syed for a second opinion after a scan revealed an endometrial polyp and fibroid. She was incredibly kind, professional, and reassuring, and took the time to carefully prepare me for the required hysteroscopy. I felt completely safe and supported throughout the procedure, and her thorough aftercare notes and follow-up call left me feeling both reassured and optimistic. Thank you again, Dr Syed.

Mr Jonathan Wright

Orthopaedic Surgeon

My son had surgery yesterday under the care of Mr. Wright. The whole team was amazing -such lovely, kind, and very skilled people. I have never experienced care and organisation like it. The whole day has left us feeling relieved and with so much optimism for a pain-free future. Thank you all, and to Mr. Wright for making this happen. I cannot express how much this means.

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

Overall, this was an extremely swift and positive experience from first consultation to post op. care. Mr Jain's approach, professionalism and time was much valued. Ongoing physio at the Spire is super. Still a long way to go to return to a fully functioning shoulder but that's my job! All involved have given me confidence in my ability to heal. Thank you.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Staff were friendly and informative. I was put at ease at each stage. I especially appreciated the nurse in recovery explaining my results to me. The written information and instructions were clear and easy to understand even as a non-medical person. All in all the clear picture of what to expect during and after the procedure did much to reduce anxiety.

Clarity - West Bromwich

Gastroenterology, Ophthalmology

I went to your clinic in Kings Norton .You arranged transport for.me which was so good the driver was excellent. At the clinic the staff were so obliging and the treatment I had for my eye was first class. My eye is so clear now and I would not hesitate to come again if my other eye needed treatment. Thank you

Dr Rohan Jagathesan

Cardiologist

Dr Rohan is one of the best specialists I’ve come across. He takes time to explain the options, treatments and way forward to improve the patient experience and quality of life. Since coming under his care I became more educated about my condition and now I have coping mechanisms to help in my day to day life.

Dr Dominic Mort

Neurologist

Consultation with Dr.Mort to discuss tingling and numbness in my hand and arms. DR.Mort was very friendly and made me feel very comfortable. He discussed the issues with me, he was very knowledgeable throughout the examination helping me to understand the possible causes and next steps. I felt very reassured

Balance My Hormones

Endocrinology & Diabetes, General Practice (GP), + 1 more

I cannot thank Doctor Brink and the Balance My Hormones team enough for giving me my life back. After being dismissed and ignored by NHS GPs, I was finally diagnosed with hypogonadism and swiftly got the treatment i needed from Balance My Hormones. My life is transformed! Thank you so much.

Mr Hemant Thakral

Orthopaedic Surgeon

Can't fault a thing. Nobody wants to go to hospital particularly if you are having an operation, but this hospital & it's staff gave you the reassurance that all would be well. Unlike some other hospitals that lack both communication & professionalism whilst you are in their care.