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Freedom Vision - Gloucester

Ophthalmology

I have had Cataract operations to both eyes January-March 2025. Things didn't start well when the Surgeon, in a 'telephone consultation' with me, committed to a price for the new lenses I would get. This was later overruled by the Management who told me the Surgeon didn't have the authority to agree a price with me. So I had to pay quite a bit more than I was originally told. As in some £400 per eye more. Amusing to observe how the 'care' (on the NHS, but sub-contracted to this private business) was promoted as being 'Exactly the same as Private Medical Care'. Oh no it wasn't ...it was much better. Once I was flagged up as 'potentially suitable for a PRIVATE operation' using Implants that were 'Not available on the NHS' I was treated very different. Previously done examinations were repeated 'to be sure'. Does that mean they are not sure if you are a NHS Patient? ;). Additional examinations 'not available on the NHS' were done. Am I being unfair? A short review would just say this: *Generally excellent professional friendly staff. * Medical care excellent. But.... Appointment waiting times need reviewing - I have always had to wait at least 45 min, sometimes more than on hour, before being seen. Why? If you depend on a relative or friend to drop you off and pick you up it sometimes got a bit difficult: Is this appointment going to take 30 Min, or 4 hours? Nobody knows. Admin/organization sometimes a bit confused - Why did I get an email survey for my right eye, and not for my left? Waiting in the corridor between different checks in different rooms a bit of a hit and miss - staff running around, folders being handed over, people sitting and waiting being missed, the order in which things were done got a bit confused sometimes, patients reminding passing nurses that others who arrived after them were seen before them. But all with good humor! But, in the end, I can see excellent again with both eyes - and that is what is really important.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

After a mole on my shoulder began to grow, I booked a private consultation with a specialist who had removed others by Crotherapy. He told me that he could only do it after the infection which had caused it to change, had been cured and prescribed a course of antibiotics. The infection increased after several courses of six different antibiotics which were prescribed by my NHS practice were not able to halt its progress. My daughter Annie convinced me to book an appointment at Essex Private GP. I was seen on the same day and the correct antibiotics to target the infection were identified and prescribed at my first visit. There is already a significant improvement, thank you.

Dr Rohan Jagathesan

Cardiologist

I cannot thank Dr Jagathesan enough for his exceptional professionalism and outstanding care. After a year of increasing anxiety and concern, he has completely put my mind at ease. Despite his busy schedule, he always takes the time to clearly explain how the heart functions and address any questions, while providing exceptional support. Knowing I am under his care has brought me great reassurance. Thank you, Dr Jagathesan, and thank you to your wife, Gilly. If you have any concerns about heart symptoms, I highly recommend booking an appointment with this team.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

I am currently 6wks PO from having BA with Mr Apostolou. I cannot recommend him enough. Mr Apostolou was very professional and reassured any uncertainties I may have had. I am very happy with the results and I have not had any problems whatsoever. My very short stay at Nuffield Hospital was very pleasant and I was very well cared for, even after surgery with routine check ups. I will certainly be recommending Mr Apostolou to friends who I know are considering the same surgery.

Miss Lucy Wright

Psychologist

Lucy made me feel at ease from the first minute of our video call. I was able to unmask myself and let her see me how I really am, very different from a previous ADHD and autism assessment with a different provider. She was extremely thorough and asked questions in a way that she was able to tease out answers when I was stuck but did not ask leading questions. She was very empathetic and kind even though she obviously had to follow a script and procedure.

Living Mind

Psychiatry

Living Mind provides a very high standard of care for ADHD treatment. The overall process was well organised, professional, and efficient, from initial assessment through to ongoing support. Communication was clear and timely, and the approach felt structured while still being personalised. The quality of care has had a clear positive impact on my daily functioning, and I would confidently recommend the clinic to others seeking specialist ADHD support.

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

I have had physiotherapy treatment with Seth Chambers for several months for various conditions. I was very pleased with Seth's advice which was instructive and really helpful in treating my injuries. It was also very useful that he could refer me to the musculo-skeletal doctor Sarah Rollins at the same practice who was also excellent. I am now injury free and would happily recommend both of them.

Ms Miriam Kate Green

Physiotherapist

Miriam was so professional and informative, I felt very comfortable during the whole appointment. I initially went in not knowing how to navigate my way through postpartum feeling very disconnected from my body after my emergency c section. Now thanks to Miriam I have the answers to why I feel disconnected and a plan how to get back to me feel like me again. Thank you so much

Mr Oliver Dean Stone

Orthopaedic Surgeon

I found the whole process very professional and reassuring. Every step was explained in terms that were easy to understand. I would very much recommend Oliver to my friends and family. The Physio was excellent, again I would recommend Jamie, again everything was explained. Overall I would recommend Nuffield to friends and family. Keith R

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Very easy to make an appointment and quick range of dates offered to my convenience.The hospital is fairly convenient from home and the nice to have features of free parking,WiFi and coffee in comfortable surroundings are appreciated.The hospital is modern and spotlessly clean.The staff and friendly and give clear explanations.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Mr Munawar Hussain

Obstetrician & Gynaecologist

Mr Hussain was incredibly gentle with his explanations, making sure I understood the more complex aspects of my diagnosis and the possible options and implications. His referrals were thorough and came through so quickly - I am so grateful for the service received which had made a difficult time much more manageable.

Dr. Majeed Jawad

Paediatrician

Probably one of if not the best private consultant we've ever visited. Really great with my son and extremely thorough, no stone left unturned and filled us with confidence by explaining in detail exactly what he was checking for and justifications for his outcomes. Really great service and care.

The iGP - Private Doctors - Newport

Diagnostics & Testing, General Practice (GP), + 10 more

The doctor was extremely kind, friendly and understanding. He made me feel very at ease and listened to everything I said. Most importantly, he did all the checks needed for my condition. Nothing was too much to ask for, and my examination was shared with my NHS surgery as requested. Thank you!

Mr Mustansir Alibhai

Oral & Maxillofacial Surgeon

Mr Alibhai was brilliant before, during, and after the removal of my four wisdom teeth. He was extremely empathetic and patient, taking the time to clearly explain the options and the entire process. On top of that, he was reassuring and very human in his approach. I would highly recommend him.

Dr James Joshua Peter Goldring

General (Internal) Medicine

Dr Goldring has a very pleasant manner, and was quite patient and generous with his time. I did not feel hurried or rushed in any way (unlike with US doctors), and his explanations about my condition and recommendations for further tests were clear and easy to understand.