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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Professor Nick Panay

Obstetrician & Gynaecologist

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

From my initial appointment with Mr Hoo, I felt all my questions were answered and felt at ease, from the onset I knew I would choose Mr Hoo as my surgeon. I had done a lot of research for my procedure and felt reassured from my initial appointment. Pauline (Mr Hoo’s nurse) was also very informative and patient regarding any questions which I had. My surgery was booked and due to unforeseen circumstances had to rescheduled, Brenda in appointments was very helpful and offered me a cancellation slot which I was very thankful for. On the day of surgery, I was admitted into the admission pod and here all staff were attentive, I met with the anaesthetist and Mr Hoo and thereafter went to theatre. The theatre nurse and anaesthetist were so lovely, talked me through everything and I felt reassured. Thereafter, in the recovery ward, the nurse was excellent when asked about pain, I was immediately given pain meds which eased the pain and brought upstairs to a room which the excellent care continued. Mr Hoo came to see me and answer any further questions, truly 5* service from the onset. The hospital was spotless and attention to detail by all staff was exceptional.

Dr Animesh Singh

Rheumatologist

Great doctor with thoughtful and carrying approach to patients. I have a very rare autoimmune condition, which is very less researched and nasty to treat and yet Dr. Singh agreed to try to help me, provided great guidance and potential treatment strategy that I am now pursuing under his care. I initially contacted him for the second opinion to verify my diagnosis and treatment plan from a very honourable and well established rheumatology professor, but I ended up switching under his care completely, because of the competence, grounded/practical approach and attention to details + genuine willingness to help. I wish I would meet Dr. Singh sooner and start following his treatment earlier - it would have saved me a lot of side effects and wasted time.

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Mr Ahmad Sayasneh

Obstetrician & Gynaecologist

I would like to sincerely thank the doctor for the excellent care provided during my surgery and the post-operative follow-up. Everything was explained clearly and patiently, which gave me great confidence and reassurance throughout the process. The follow-up appointment was very thorough, and my recovery progress was carefully reviewed. All my questions were answered with kindness and professionalism, and I felt genuinely listened to and supported. I am extremely grateful for the doctor’s expertise, calm approach, and compassionate care. I would highly recommend them to anyone seeking high-quality and trustworthy medical treatment.

Mr Mark Farndon

Orthopaedic Surgeon

I have had several operations under the care of Mr Farndon over the years and I have recently undergone a full knee replacement under his care. Mr Farndon is very professional, caring and always has time to listen to your concerns. Mr Farndon came to see me after the operation explaining everything to me and also visited the next day. All the staff at the Duchy were efficient and caring. With the expertise and continual care by Mr Farndon and his team I am on the road to recovery and I would certainly recommended Mr Farndon as I have already done to family and friends.

Dr. Daniel Stott

Obstetrician & Gynaecologist

Daniel was with us from early on in the pregnancy. He was patient with our questions, taking all concerns seriously and providing informed views (even going to do further research when we had a very specific niche question). He listened to what we wanted for delivery and supported and guided us vs pushing an agenda. I always felt like I was in good hands. When it came time for the birth, there were some complications- Daniel acted very quickly to ensure the least amount of intervention and to get my baby out safely. We are very thankful Daniel was there with us.

Ms Sophie Corbett

Dietitians

I have been Sophie’s client for the last 6 months. In that time I have felt my relationship with food and my confidence in myself grow. She has helped me change the beliefs I hold about food and helped me on the road to recovery from anorexia. As an autistic person, I have struggled in the past with connecting with health professionals but Sophie adapts the sessions to meet my needs. She always sends notes after our sessions which is useful in making sure I keep track of what I should be doing.

Mr John Ferris

Ophthalmologist

I recently underwent Strasbismus surgery to correct a squint I developed as an adult. The whole process was excellent, from the initial consult and explanation through to the operation and then to the post-op consultation. Everything was well explained to me and very professional. The surgery was a success and I now am able to see without double vision! I would thoroughly recommend John and his team - I was a bit nervous going into it, but they looked after me very well and kept me reassurred.

Dr. Wisam Alwan

Dermatologist

I recently visited Dr Alwan for some assistance with a lower leg rash that was significantly impacting me and I needed answers as to what it was and how it could be treated. Dr Alwan was very understanding and took time to listen to my history and concerns as well as asked helpful questions. I left with a diagnosis and treatment plan which were clearly explained and felt a lot better in myself after the appointment. Thank you very much.

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at SkinHorizon Clinic for hair loss treatment. I completed three courses of microneedling with exosomes and the results have been outstanding—visible improvement in hair density and overall scalp health. The team is professional, knowledgeable, and truly attentive throughout the process. I highly recommend SkinHorizon Clinic to anyone seeking effective and advanced hair loss solutions.

Darcy Healthcare

Diagnostic Pathway – Cardiac, Diagnostics & Testing, + 4 more

I needed an MRI scan and called Darcy Healthcare on Saturday, 27th December. They promptly scheduled my scan for the 30th. On the day of the scan, the staff were professional and friendly. The scan took about 30 minutes, and I received the results the next day, on New Year's Eve. I highly recommend Darcy Healthcare.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Recently attended HCA Harborne as an inpatient. Every member of staff from the nurses, the caterers and the cleaner was incredibly professional. Nice room which was, as you’d expect, spotless. Nobody wants to be in hospital but HCA make the whole experience a stress free as possible

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

The initial appointment was several weeks ago and I am still awaiting a follow up test. Additionally any costing is not clear meaning I am unable to assess how much of my private healthcare allowance is being used at any time.

GenesisCare Chelmsford

Oncology

I have been very well looked after by a team of really nice people who seem to love their jobs. They create a happy and positive environment which makes treatment just about as pleasant and trouble-free as it can be.