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Moorfields Private Eye Hospital

Ophthalmology

After extensive research, my husband and I agreed that Vincenzo Maurino was the best person to perform our lens replacement surgery. We felt comfortable right from the initial consultation and knew we had made the right decision. Andrew was very warm and welcoming and explained everything to us clearly about appointments and payments. Mr Maurino took time to advise us on the best treatment and lenses to suit our individual needs. We were tested thoroughly by Mr Maurino’s excellent team. At no time did we feel under pressure to commit; however, we were so impressed with everything that we were anxious to book our procedures straight away. On the day of our surgeries, we arrived at Moorfields and were greeted by wonderful nurses who took great care of us. Mr Maurino talked us through the process both before and during surgery. Everything was very efficient, quick, and painless. We have no hesitation in recommending Mr Maurino and staff; in fact, we have already passed on Mr Maurino’s details to friends and family who are now looking to book. A massive thank you to the whole team for an excellent service. We are delighted and grateful for the life-changing experience and having 20/20 vision for the first time in our lives.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I thought that I would drop you a note by way of some feedback. I came to your hospital yesterday for some “pre-med” bits, e.g. blood test, MRSA, ECG, BP, all in preparation for a procedure on my left thumb that is scheduled for 19th Feb with Chis James. I arrived about 15 minutes before the 12.30 appointment to be greeted by the quite delightful Margaret who promised to not to take too much blood!, so far so good, then off to see Aisha for the other bits to include the ECG. What a charming person Aisha was. I have to say that the whole process was quite remarkable, unlike many NHS environments where, its more that probable the appointment would run late, sometimes for very good reason. Certainly not so with your team at Ashford One. Super-efficient, smiley (esp. Margaret) a pleasure to visit, not often said when going to hospital. May I prevail on you to please pass on my grateful thanks to the two of them and of course all the “unseen” members of the team. All a credit to you.

Nuffield Health The Manor Hospital Oxford

The Manor Hospital appeared clean, pleasant environment and staff were friendly. There is however one major issue - Car Parking. I nearly missed my appointment despite arriving 35 minutes prior. The car park does not appear adequate for the volume of patients and staff. A vehicle had been parked and blocked the car park, presumably because they thought were going to miss their appointment. This was resolved by creating a one way system which finally allowed me to, by luck, get a space. As an improvement it might be good if when booking, the booker tells the patient of possible alternative car parks in the area that they might have to use?

Mr Vladimir Revicky

Obstetrician & Gynaecologist

With a gentle and impeccable manner, Dr Revicky led me through the primary investigation of my condition. He then explained in a thoroughly clear and precise way what the next step of the investigation would entail. I left Dr Revicky’s consultation feeling very relieved in the knowledge that I am in such safe and capable hands. The detailed report he then sent the same evening clearly summarized everything we had discussed and outlined my future treatment plan. Thank you, Dr Revicky, for all your help so far - I very much appreciate it.

GenesisCare Surrey

Oncology

All of the staff are so friendly, this whole experience has been made so much more positive because of them. The facilities are wonderful, it feels more like a hotel lounge than a waiting area. The refreshments and activities are thoughtful for not just the patients but also to those who may be attending with them. I feel incredibly supported by the whole team here, from a welcome every time at reception to treatment the experience is top.

Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

I was referred to Spire through the NHS, and from the outset my experience was extremely positive. The process was smooth and well organised, and the standard of care I received was excellent. All staff were professional, attentive, and supportive throughout, which made the experience reassuring and stress-free. Based on the high level of care and service provided, I would confidently recommend Spire going forward.

Practice Plus Group Hospital, Barlborough

Staff at the practice seem to be unable to distinguish between NHS patients a d those who Are private and paying. Twice i was sent to the wrong waiting area with NHS patients. Only to be later sent to the private waiting area. As a paying patient i expect a certain level of compitance and care. So come on Barlborough, a little bit of interest in your role might help

Optegra Eye Hospital Hampshire

Ophthalmology

I only had to wait about 10 minutes and I was called in. I saw the nurse first and answered various questions and then a further 10 minutes I went into see the doctor I have seen before. She gave me a thorough examination which included a scan. I was given new drops and some eyelid cream. I left very satisfied with my examination and treatment I was given. Thank you.

HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

Outstanding staff. Marion and Emily, our nurses, were super friendly and kind. They truly made my daughter feel at ease with the procedure. Everything was explained to her clearly so she knew what to expect every step of the way. The food was truly great and the facilities in good condition and perfectly clean. Felt reassured by every person I spoke to.

Mr Ali Al Chami

Obstetrician & Gynaecologist

Dr. Ali is truly outstanding — extremely knowledgeable, patient, and compassionate. He takes the time to listen, explains everything clearly, and shows genuine care for his patients. His professionalism and warm approach create a sense of trust and confidence that is truly reassuring.

Dr Mohamed Alama

Cardiologist

I found my phone appointment was worthwhile as I did wonder what would be achieved over the phone. The doctor was very thorough with his questions and listened to what I had to say and is now requesting I go for an MRI scan. I couldn't have asked for a better doctor, thank you.

Mr Konstantinos Apostolou

Plastic Surgeon

I CARNT thank mr Konstantinos enough for the operation he did on my face He is so good at putting you at ease and explaning everything To you He is Very Professional an a lovely manner the way he comes across to you Thank you again P M

Mr Farrukh Gillani

Orthopaedic Surgeon

My most recent visit was 6 weeks after ACL reconstruction to get my brace removed and a general check that everything was okay. This was also and opportunity for me to ask any questions I had

Mr Ali Phillips

Orthopaedic Surgeon

Ali is so friendly and professional and gave a full explanation of the joint replacement surgery, not rushed and answered all my questions. I have now booked the operation.

Mr Matthew Oliver

Orthopaedic Surgeon

Mr Oliver explained the procedure very clearly. Was extremely polite and helpful

Miss Anna Gruener

Ophthalmologist

Very prompt and caring all staff members are welcoming which puts you at ease