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Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Had an appointment for hip injections. I was seen on time. The consultant Mr Howell and radiologists Rachel and Natalie were all amazing. They were welcoming, friendly, professional and warm. They helped me to relax, feel comfortable, assured and confident. I have had the absolute pleasure of meeting many of the staff at St Hugh's and would recommend the hospital to anyone. The people are so genuine, lovely, human, friendly and professional. You are welcomed by the reception staff immediately upon arrival and the experience continues throughout. I appreciate that the staff work in a relatively calm setting, but they make the experience. This is a really well run hospital overseen by the director Ellen and her deputy Sarah. The consultants are of the highest quality. This is an amazing local resource which must be protected. The hospital undertake vital NHS work as well as private work. NHS pressures challenge the continued operation of St Hugh's, which would be a tragedy. Thanks and best wishes to everyone! Xx

GenesisCare Oxford

Oncology

Professor Plaha is an incredibly rare human being. Within 24 hours of my MRI scan being sent to him, he took responsibility for my care. The subsequent week, he met with me and guided me through my condition with a clear prognosis and a plan for treatment. He referred me onwards to other neurologists who were able to adapt my medication accordingly to ensure pre-operative stability. Along with his expert team, he operated to resect my tumour in a highly sensitive location with precision and success. He followed up after surgery with histology results and I have recently met with him at GenesisCare in Oxford, which promptly took place after my 3 month post operative MRI scan. In clinic, and as always - he exuded true warmth, humility, professionalism and integrity. He is a true specialist in his field and I am gracious to be under his care. Where anyone is looking for a true expert in his field in difficult and challenging circumstances, you must go no further.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had LASIK surgery with Allon Barsam yesterday, and I couldn’t be happier with the results. My vision feels unbelievably clear, almost like seeing through the eyes of a superhero. Allon guided me through every step of the procedure as it was happening, which made the entire experience feel calm, safe, and reassuring. The surgery was genuinely painless; there was one brief moment of discomfort that lasted no more than 10 seconds, and he calmly counted down the seconds so I knew exactly what to expect. My eyes stung a little afterwards, but after a short nap I woke up feeling completely fine. If you’re considering laser eye surgery, I can’t recommend it highly enough. It was one of the best decisions I’ve ever made. Thank you so much to Allon and the team at OCL.

Dr Una Mujadzic

Dentist

Una is the best dentist you can find in London. She builds a truly personal relationship with her patients because she genuinely cares. From the moment you walk in, you feel safe in her hands. She is incredibly gentle and patient, and if you have any dental anxiety, she makes it completely disappear. She is also my 6-year-old son’s dentist, and she is the only one who has ever managed to get him comfortably into the dental chair with his mouth open. She is absolutely wonderful with children. Una is highly educated, very experienced, and trained to the latest standards. Her new practice is beautifully equipped with brand-new, state-of-the-art technology, located right in the heart of the city. I couldn’t recommend her more highly. Jasmine P

Nuffield Health The Holly Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Gastroenterology, + 10 more

I want to share my sincere thanks to the entire team at Nuffield Health for the exceptional care I received during my recent surgery. From the moment I arrived, the staff were incredibly attentive and helpful. They were constantly checking on me to ensure I was comfortable, and they never made me feel rushed; they absolutely made sure I was feeling good and stable before they let me go home. The facility itself was impressively clean, which made me feel much more at ease, and I was pleasantly surprised that the food was actually great! The kindness and professionalism of the team made a stressful situation so much easier to handle. Thank you for taking such wonderful care of me.

Dr Jayshri Shah

Gastroenterologist

Attentive and thorough care received. Pitt that Benenden policy prevents sharing of imaging results so that another professional caring for patient can compare notes. Resulted in 1 month delay with MEI brain which required further investigation by CT when ENT specialist went on leave for a month and sane with CT abdo as follow up appointment planned alnost a month after test and had to be under care of another specialist abroad. The Secretary catehorically refused to send report citing Policy. Not the Doctor's fault but when Drs cantl't follow up for a month, reports should be shared.

Mr Keng Jin Ng

Urologist

I arrived at Princess Grace on 3rd Jan with a very serious urological condition. Mr Ng attended to me quickly and listened fully to my story. He gave very careful consideration as to a plan of action which he explained fully, clearly and with possible outcomes. That plan has been followed and has resulted in my being able to be discharged with certain conditions. I consider Mr Ng’s skill and professionalism saved my life. He is a charming and very personable individual who remains realistic in his prognoses but always positive and optimistic.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

On arrival, and in good time, there was a huge que at the reception desk with only one member of staff trying to deal with patients. We waiting a very long time even to be acknowledged so, not wanting to be late for our appointment, we made our own way to the area A. We were then approached another member of staff in Area A who was able to give us the forms we should have received at reception. Knowing that a significant number of patients were due in the recetion should have been fully staffed with an expeditious way in processing through.

Westminster Women's Clinic

Cosmetic (Aesthetic) Medicine, Fertility Medicine, + 8 more

Dr. Linda Farahani is truly exceptional in every sense. Her scientific knowledge, clinical precision, and clear explanations make you feel completely confident and safe throughout the process. Beyond her expertise, her kindness, empathy, and warm personality genuinely set her apart. She listens carefully, treats patients with great respect, and approaches every case with both intelligence and heart. I truly believe she represents the very best of this clinic, and I am grateful to be under her care. Highly recommended without any hesitation.

Dr Duncan Birth

Obstetrics & Gynaecology

I traveled from a different country to be under the care of Dr Keith Duncan and this was the best decision my husband and I made. From the very day go, Dr Duncan’s professional skills managed my pregnancy journey so well. Having had a traumatic past experience, I must say that Dr Duncan is filled with compassion and empathy. Not only is he an excellent Dr, he is an amazing human being. I would travel from miles and miles away to seek this kind of medical treatment in the future again. Thank you Dr Duncan.

Miss Rebecca Gibbs

Obstetrician & Gynaecologist

Post menopausal bleeding is always a concern but Rebecca is extremely kind & reassuring, setting out all the possible solutions & options for me. Thanks so much ! And also a big thank you to Krupa for kindly seeing me at short notice & performing a scan. CMA are all in all a fantastic team, you always feel in safe hands !

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

Dr Lewis Raiman clearly explained my diagnosis of Achilles tendinopathy and discussed the treatment options. I returned to have shockwave treatment and my injury has to improve. Dr Lewis Raiman is professional and friendly and happy to answer any questions. I certainly recommend his services.

Mr Samuel Rajaratnam

Orthopaedic Surgeon

I was astonished how much time Sam gave me at my meeting! No doctor has ever given me so long.! He explained so much, and gave me confidence to go ahead with the operation - interestingly on my LEFT knee - rather than my RIGHT knee which I had been told previously needed replacing.

Dr Usamah Jannoun MD DMS-Med D-SEM FFSEM

Sport & Exercise Medicine Doctor

Dr.Usamah is very informative, pays great attention to detail and gets straight to the point, how to get you better! I’m happy to finally have a good sense of direction for my back pain after so many years.

Mr Simon Coleridge

Orthopaedic Surgeon

It was pleasant to see someone who listened. I felt very comfortable with Mr Coleridge. Who explained the outcome of the MRI and options open to me. Couldn't have for more from the consultation with him.