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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Venturi Cardiology

Cardiology

My experience has been nothing short of exceptional. My initial contact was with Tracey Lomax (Manager), and from the very beginning she offered a level of care and attention that truly stood out. I had written a long list of questions—around eight—and she took the time to highlight and respond to every single one. When I later sent even more questions regarding my chosen procedure (a Coronary CT Angiogram), she continued to provide thorough, reassuring answers. My intention was simply to undergo a non-invasive heart assessment at the age of 53—much like purchasing travel insurance, you prepare for the worst but hope for the best. Tracey reassured me that this was absolutely the right place for such an assessment. I had already enquired with two other providers, including Alliance Medical, but their responses felt robotic and impersonal. The level of genuine care here made all the difference. I also want to highlight the professionalism of the radiologist, who carried out the scan with great precision and made me feel completely at ease throughout the procedure. In addition, the nurse who took my blood samples three days prior to the scan was equally kind and professional—and the fact that these pre-scan blood tests were fully included in the cost was a significant and appreciated gesture. Dr. Gavin Lewis was the consultant who saw me both before and after the scan, with the consultation arranged on the same day. His explanation of the results was clear, calm, and reassuring. Both my wife and I left feeling confident about the future and grateful for the guidance he provided—including helpful advice on maintaining a healthy heart and speaking with my GP about medication adjustments. The final report arrived at my home within seven days, and a copy was also sent directly to my GP. My medication was promptly reviewed, updated, and delivered straight to my home. I am taking the time to write such a detailed review because they genuinely deserve it. They put real effort into caring for me, and I want to acknowledge that level of dedication. Highly recommended.

Abbington House

Holistic Therapy, Psychiatry, + 1 more

Had a very warm welcoming at Abbington house, staff and peers were very nice. Room was nice, quite overwhelming to start with, with it being my first time at rehab. I then started to feel more comfortable with the help of the staff and my peers, putting me out of my comfort zone probably was the best thing they could of done otherwise I wouldn’t of been so open. Staff very accommodating, my therapist was very empathetic, I got on with her very well, opened up slowly but eventually we got there. I still feel I have stuff to work on, my co dependency and self love but I know that will come in time, from outside sources, just think they should not of mentioned that I would be getting DBT therapy whilst I was here as that was one of the selling points to me coming to Abbington house. The only other down side was prior to coming in I was told I would have at least one, one to one a week. But that did not happen for the the first 3 weeks, so felt a bit let down, so did my parents which they then raised there concerned to Mikey, who was quick to come up with 2 options to compensate this, which I thought was very good.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

in for umbilical hernia operation. Staff were first class from arrival through to leaving next day lunchtime. So caring and professional they took lots of the stress out of a stressful time. Room was clean and spacious enough. Dressing gown and under gown provided. Special thanks to Mia for looking after myself and wife when we arrived. The anaesthetist was kind and humorous helping me relax even more and I was completely reassured by the calmness and professionalism of everyone. Thanks also to the team preparing me for the op and Ms Darrien for performing the surgery successfully on the day. Special mention to Emma in the recovery area for looking after me and being so kind. Also to Sophie and John on the ward. Food was also first class. Really enjoyed the breakfast! Can’t recommend highly enough

Haptic Chiropractors

Chiropractic, Rehabilitation Medicine, + 2 more

My recent visit was positive as always, everyone is always warm and welcoming from the moment you step into the door. The office is clean and inviting and always decorated according to the season’s festive calendar, which always a nice touch. I admired the snowflakes decal on the windows giving it a cosy festive feel and fairy lights as I was getting my treatment! I have been seeing Lil for years now and she is absolutely amazing, I feel like a different person when I walk out the practice, in the best way possible. Also, if something else is bothering me she always makes time to take a look and do the necessary adjustments or advise on what exercises to do, or see a GP!

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

London Gynaecology - Richmond

Obstetrics & Gynaecology

I usually feel quite embarrassed and anxious about gynecology appointments, but my experience with Dr. Priyanka Patel and the staff was truly amazing. From the moment I arrived, everyone made me feel at ease and treated me with so much kindness and respect. Dr. Patel was incredibly gentle, patient, and understanding. She took the time to walk me through the entire procedure step by step, which really helped calm my nerves and made me feel comfortable and in control. I’m so grateful for such a compassionate and professional experience. I couldn’t recommend her more highly.

Dr Soumit Singhai

General (Internal) Medicine

We have been seeing Dr Singhai since June 2025 in relation to my husband's diagnosis of Alzheimer's Disease. The care and treatment in our view is exceptional. We really appreciate the holistic and proactive approach to combatting this horrible disease. We feel total confidence in Dr Singhai and heartily recommend him. His approach to treatment, in our view, is innovative and compassionate. He is supported by Larry, his personal assistant, who matches his own efficiency with his empathy. Together they are a great team. Thank you both.

Clearcut Physiotherapy Battersea

Hand Therapy, Paediatrics, + 4 more

I had an urgent issue with my back and Ms. Aamina Saeed was able to book me in right away. She was incredibly professional and attentive from the moment I arrived. Her massage, cupping, and use of the power gun were all excellent, and she immediately understood where my trigger points were without me having to explain much. I felt truly cared for and in very capable hands. She is efficient, skilled, and highly knowledgeable. I’m very grateful for her help and would highly recommend her to anyone in need of physiotherapy.

Dr Marie-Louise Daly

Dermatologist

I had a minor operation carried out by this doctor and the experience was excellent from start to finish. Everything was explained clearly beforehand, which really put me at ease. The procedure itself was over very quickly and went smoothly. The supporting nurse was also brilliant, kind, professional, and reassuring throughout. I couldn’t have asked for better care and would highly recommend the team.

Mr Ranjit Deshpande

Cardiothoracic Surgeon

I am deeply thankful for the excellent care I received during my mitral heart valve replacement surgery by Mr. Ranjit Deshpande. He is highly skilled, caring professional & reassuring throughout the entire process. My surgery went very well & recovery has been positive too. I would strongly recommend Mr Ranjit Deshpande as a surgeon in a heart beat !!

Dr Andrew John Chadwick

Intensive Care Doctor , Respiratory Doctor

The John Radcliffe Hospital (JR) consistently met my expectations. The entire experience was very positive, notably due to the clear and comprehensive explanations provided by Dr Andrew Chadwick the consultant regarding medication purpose, appropriate use of the inhaler, and clear guidance on when to seek further assistance. ​

Mr Sherif El-Tawil

Orthopaedic Surgeon

As always, my visit with Mr El-Tawil has been pleasant. His professionalism, clear communication, and genuine commitment to help me return to my pre injury state has made a real difference. He explained everything thoroughly, set clear expectations, and thanks to his care, I’m now exceeding post-op goals.

Dr Sukhjinder S Nijjer

Cardiologist

Exceptional service from my initial appointment. Medical terms were clearly defined and explained in an understandable way. Follow-up telephone conversations were punctual and informative. I am extremely happy with all aspects of the service provided, and I highly recommend Dr. Nijjer.

Mr Muddassar Hussain

Urologist

Mr Hussain is always very open and friendly. Everything is explained fully and all options explored. It is a very helpful and stress free experience and my questions are listened to and answered in an easy way to understand which is very much appreciated.

Mr Dinesh Alexander

Orthopaedic Surgeon

Very informative and useful Mr Alexander listened carefully and answered all my questions clearly He has been consistently helpful. engaged and professional both before and after my very successful hip replacement surgery I would highly recommend him