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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

i can’t fault the friendliness and cleanliness of the building, as both were fine. However i’m personally disappointed in the follow up for my appointment, without going into too much personal detail, my issue involved changing mental health medication which needed close monitoring, i found it challenging having to email a generic email to discuss my private information with admin staff on a friday morning after my appointment , and was left all weekend without any feedback, i ended up getting a generic email on monday morning. this could have been detrimental to a vulnerable person changing a medication so flippantly and am quite disappointed that this GP didn’t take this into consideration and lacked holistic care. i had clarity not to change my medication on a whim on the advice of the gp as i felt the support wasn’t there. duality healthcare could be positive to a physical ailment but not in this case. i was actually going to join as a member but decided against this due to my experience with duality.

Dr Sudipta Sen

Paediatrician

I have seen Dr Sudip Sen twice with my seven-year-old son, who has autism and ADHD, and I can honestly say she is one of the best neurodevelopmental doctors I have met on our journey. Dr Sen is exceptionally thoughtful, caring, and considerate. She takes the time to truly understand the child in front of her, rather than rushing to conclusions. Her approach feels calm, measured, and deeply informed, which as a parent makes an enormous difference. I always felt listened to, supported, and reassured, even when navigating complex or difficult decisions. What stands out most is her genuine care. She is not only clinically thorough, but also warm and compassionate. She explains things clearly, considers the wider picture, and makes you feel that you are not alone in the process. As a parent, that level of support is invaluable. I am incredibly grateful to have found Dr Sen and would highly recommend her to any family seeking thoughtful, empathetic, and expert neurodevelopmental care.

LDN PHYSIO | Hackney

Physiotherapy

Sarah is a super friendly and helpful physiotherapist. She designs my plan, demonstrating and then watching me do the exercises to ensure I am doing them correctly. She also determines the correct weight for each exercise which I would not have had any idea about. My lower back sciatic type pain is improving as is my strength. The MoveHealth App is excellent and I can log my progress there and see videos of each exercise to check between reviews I am doing them correctly. The location is perfect for me and each review session has been helpful for my progress. There is no pressure to have a review - only when it seems appropriate. Very happy and grateful for Sarah's expertise and guidance.

Mr Syed Neshat Anjum

Orthopaedic Surgeon

Excellent care, successful outcome, Everything was explained and managed in a caring, professional manner, I had complete confidence and trust in Mr Anjum from the first meeting at outpatients pre Op due to Mr Anjum’s interpersonal and professional skills. Syed Anjum has a gentle, caring approach, listens attentively, considered my thoughts and manages any concerns and questions. Syed Anjums approach, alongside demonstrated Knowledge, skills and experience, allays anxiety and makes the whole experience very positive. If I were required to undergo any future Orthopaedic procedures, i would feel very happy and at peace to know that I was being managed by Mr Syed Anjum. Thank you

Mr Kalpesh Patel

ENT Surgeon

Mr Patel was outstanding throughout my treatment. From the first consultation he was warm, friendly and immediately put me at ease. His advice was clear and reassuring, and he took time to explain the options and next steps in a way that was easy to understand. The procedure itself was handled with great care. Mr Patel was extremely meticulous and thorough, and his calm, professional manner made me feel that I was in very safe hands. He also followed up sensitively afterwards, showing genuine compassion and attention to detail. I’m very grateful for his care and would not hesitate to recommend Mr Patel to anyone seeking an ENT surgeon.

Mr Geoff Chiu

Oral & Maxillofacial Surgeon

Dr Chiu promptly diagonised the need to remove my un-erupted ectopic lower third molar. Dr Chiu listened to all my concerns and answed my questions in detail. Communication was great right from the initial meeting through to post surgery follow up consultation. All meetings were followed up in writing confirming the discussion and actions agreed. Dr Chiu also identified a dental filling which was incorrectly completed by a previous dentist. I found Dr Chiu very knowledgable. I strongly suggest anyone looking for a oral and maxillofacial surgeon to contact Dr Chiu without hesitation.

Basuto Medical Centre

Dermatology, General Practice (GP), + 1 more

Since I joined in 2000, I have been elightened and guided every step of the journey I needed to make for and with the maintenance and improvement of my health. Dr McMichen has at all times made clear connections between any of symptoms I described and the possible pathology behind them. In addition I have always had the most considered responses to any alternatives there might have been. My experience over 26 years has left me aware of the considerable knowledge and professionalism which I have been offered on each and every visit.

Mr Dominic Coull

General Surgeon

Ever since I have known Mr Coull and have been under his care, the treatment and communication I have had has been first class. I have never not had a response to my queries and his manner and patience has been exemplary. Every step of the treatment or consultation has been made crystal clear before the appointment. I have recommended him to several friends who have all had the same experience under his diligent care. I have felt very fortunate to be looked after by Mr Coull

Prof. Adam Frampton

General Surgeon

Excellent all round experience. At my first consultation,Adam confirmed diagnosis, laid out my options, and then his team made all the necessary arrangements for laparoscopic cholecystectomy at The New Victoria. The surgery was more straightforward than I had expected, and the recovery quicker. From first consultation to final follow up I found Professor Frampton to be professional, clearly very skilled, but also friendly and approachable. Highly recommended .

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Lovely helpful doctor, didn't feel rushed, was listened too. Only reason no 5 star was hard to get through to reception and the inconvenience of being sent a letter for telephone appointment instead of agreed face to face appointment and not being able to get through to reception until the 11th hour to confirm and endure we had the correct appointment. Hospital was clean and looked well kept and staff were very friendly and attentive.

Associate Professor Alex Day

Ophthalmologist

My experience with Mr Alex Day was fantastic. From the initial consultation, follow-ups, surgery and then my first 2 weeks of aftercare (current stage) he has been exceptional. He is responsive to questions and concerns and gives a personalised experience, recognising the day to day fluctuations you live with I have no hesitation in recommending him, and look forward to my 3 month check up.

Mr Benjamin Baker

Plastic Surgeon

From my first appointment, Dr Baker put me completely at ease about the procedure I was going to need, and showed that he really cared. It made me very relaxed about something that had been worrying me, and I felt in very safe hands. The procedure was handled with utmost professionalism and I was comfortable throughout. I would 100% recommend him.

UK Vein Clinic - Exeter

Vascular Surgery

Very good explanation before the date and also on the day before the actual appointment. They gave me complete confidence, and the nurses were very good at chatting with me to distract me from the painful parts of the varicose vein precedure. A lot of information at the time, but also online afterwards so that i had no further questions.

Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

My mam attended Kingsbridge for a hip replacement. Staff were very attentive and helpful with all our questions. They made mam as comfortable as she could be. Surgery went really well and she received physio exercise with follow on appointments at home with her own physio.

Practice Plus Group Surgical Centre, Portsmouth

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 3 more

Arrived early, reception staff very friendly and pleasant. I was also seen very quickly for my obs. Saw Dr. Gallery a bit earlier than appointment time and she was very thorough and pleasant. Overall a very quick and easy experience. Thanks to all the staff

Central Health London

Obstetric Medicine, General Practice (GP), + 6 more

Central Health have been great. I had an initial consultation with the Psychologist who referred me to a specific therapist. We had 6 sessions together which were so helpful. The practice is a lovely environment and the staff are very welcoming