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Evergreen Richmond Medical

Dermatology, Fertility Medicine, + 7 more

I am writing to express my sincere appreciation for the exceptional level of care and professionalism provided by Dr. Paciello. My experience was characterized by the following highlights: • Exceptional Availability: Dr. Paciello demonstrated remarkable flexibility by accommodating a consultation on very short notice. I am particularly grateful for her willingness to adjust her schedule to facilitate a meeting during my lunch hour. • Clarity and Communication: Throughout the process, her explanations were thorough and easily understood, ensuring complete clarity regarding my health and next steps. • Operational Convenience: The integration of on-site blood and urine diagnostic testing provided a seamless experience, significantly reducing the logistical burden of coordinating separate appointments. • Digital Accessibility: The availability of high-quality video consultations serves as a highly efficient and convenient alternative for modern patient care. In summary, Dr. Paciello provides a patient-centered approach that balances clinical excellence with administrative efficiency. I would highly recommend her services to those seeking comprehensive and flexible medical care.

Dr. Pallavi Latthe

Obstetrician & Gynaecologist

I visited for the reason of a displaced IUD. I was being told over and over by my GP that symptoms were nothing to worry about even when I suggested I felt was an infection. I was given a time frame of 7 weeks just for the SCAN to find it, let alone being referred to gynaecology to actually get it removed. I enquired with Spire and was given an appointment with Dr. Latthe for a consultation within 2 days. When I went to my consultation, Dr. Latthe sat and really listened to my complaints before doing anything. She took what I said into consideration, made me feel really comfortable and reassured my feelings about the situation. She managed the coil removal, despite it being tricky and made what is a generally very unpleasant experience as good as it could possibly could be. She explained what she was doing at each step, asked my preference on things and kept it as painless as possible. I was thrilled with the care I received from Dr. Latthe. I would recommend her to anyone, especially when it feels like your regular GP isn't listening and anxiety is getting the better of you. Thank you doctor, you're a legend :)

Mr Jon Palmer

Orthopaedic Surgeon

Mr Jon Palmer carried out a complex replacement of my right knee followed three months later by a partial replacement of my left knee. The arrangements for both operations were straightforward and extremely efficient. My care in hospital was first class and both operations were a complete success. I was particularly impressed by the speed of my recovery and the resolution of all the symptoms. I am pain free and can do anything I could do several years ago including cycling, walking and even running despite being nearly 80 years old. Mr Palmer’s manner was exceptionally kind and professional and he dealt with one episode of unnecessary concern by me immediately at some inconvenience to himself and in the kindest and most understanding way possible. There cannot be a specialist knee surgeon better than Jon Palmer anywhere in the country. My rheumatologist was most insistent that Mr Palmer should be the one to do the surgery and that advice was invaluable.

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

The National Heart Clinic

Cardiology

Dr Lo Monaco places empathy at the heart of his practice. He sees you as a fellow human first and has the soul whispering skill of knowing intuitively how to put you at ease. This is combined with exceptional domain expertise in cardiology. He cheerfully communicates this expertise with authority and compassion. In each of our consultations, I have felt seen, heard and loved. When you realise you have a heart problem, the anxiety can become immense and make matters worse. Hand on heart, Dr Lo Monaco has not only shown me a path to improved heart health but also from day one removed the fear from the process. Thank you Doctor.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

I always find the receptionists at The Holly difficult to deal with. The booking in experience is poor as one often has to wait for ages whilst the receptionists are on the phone or chatting or apparently doing something on their computers. It is a pity as the doctors and nurses and other staff including the porters at The Holly are extremely good. The receptionists in both the outpatients area and the scan receptionists need better training and better management. I would say however that the GP area receptionists and the front desk receptionists are very nice and very helpful so I have no issues with them.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

Dr Patrick Heck

Cardiologist

Dr. Heck is an amazing combination of compassionate human and incredibly professional doctor - which doesn't happen often. With immense good humour and obvious personal concern, he understood my situation and then devised a pathway forward, which was both practical and clear. I feel hugely fortunate to have access to care like this, and can only say that I feel I have been looked after with care and appropriate professional concern. Long live the NHS for being able to support these high standards!

Practice Plus Group Surgical Centre, Portsmouth

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 3 more

Arriving for day surgery I was met with smiling faces and such kind and considerate people, their care and support were amazing and I can’t say thank you enough, after the surgery the nurses were so kind and caring and the surgeon and clinical team were awesome and explained every thing Bev Moxon my nurse was amazing and really took time to take care of me and make sure I was ok, their cup of sweet tea was amazing thank you Bev 😊

Mr Jonathan Hobby

Orthopaedic Surgeon

Mr. Hobby always gives me the best advice and has managed to avoid operating on my hands by offering steroid injections. As a pianist, I always have to think long and hard about any kind of intervention but the latest injections have made a huge difference. My middle fingers don't lock when I'm carrying out daily tasks and the terrible pain in the first joint of my left middle finger has vanished. Thank you Mr. Hobby.

Dr Masood Ur Rasool

Respiratory Doctor

The visit to the Hampton Hospital was very good as soon as l booked in even before I had sat down in the waiting area a nurse called me and did some preliminary work, weight, height and blood pressure. Then with in a couple of minutes Doctor Rasool called me through and was very interested in getting the full picture of my history, very professional and he explained what we were going to do in the next visit.

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I have just got home from having my ears cleaned out by Toby, i slways enjoy my visits to have the treatment, Toby is very gentle and caring and I would recommend Meadows and Wood to anyone with wax ptoblems and hearing aid care - my son visits Worle and two friends go to Portishead also on my recommendation - I have been looked after for about 3 years now and am very happy with the service.

Mr David Gruhl

Podiatrist

I have seen David Gruhl twice for the same painful issue with my foot. On both occasions I found his examination and analysis thoughtful and logical, telling me what he was ruling out as the cause of pain and why, and what possible causes that left and what my options for treatment were. He was clear and courteous throughout and I'd happily recommend him.

Mr Samit Ghosh

ENT Surgeon

.had my rhinoplasty done by Dr Ghosh. Since the beginning he has been really professional and helpful in terms of explaining what the procedure entails and aftercare.A good listener, im always confident to voice all my concerns and know they are always addressed. definitely made the right choice of having Dr Gosh as my surgeon.

Mr Aaron Ng

Ophthalmologist

Staff extremely helpful, polite and reassuring. Amazing results and the operation was easier than I expected and less stressful than I anticipated.I certainly will recommend new medica and my surgeon Mr Ng to anyone going for surgery. He is a very competent surgeon ! Absolutely no pain whatsoever. Thank you very much Mr Ng!