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From start to finish, my experience with Dr. Dinkar Bakshi and his team has been outstanding. His office manager, Rahul, has been incredibly helpful, professional, and friendly. He made the entire process seamless — from explaining pricing and arranging appointments, to ensuring I was seeing the right specialist for my symptoms. His communication was clear, consistent, and reassuring, which really set the tone for a positive experience. As for Dr. Bakshi, he is genuinely one of the best consultants I have ever met. Before my appointment, he had carefully reviewed my summary and test results, and during our consultation he spent almost an hour explaining everything in detail. He talked me through what Mast Cell Activation Syndrome (MCAS) is, how it relates to my symptoms, and what testing was necessary — all in a way that made complete sense. He also made sure I wasn’t repeating unnecessary tests and created a clear, evidence-based treatment plan. For the first time, I felt truly heard, understood, and validated. He immediately sent a letter to my GP with a detailed treatment plan so that I could begin my medication right away. The level of care and attention he provides is outstanding — he genuinely listens and takes time to explain every step. When my results came back, Dr. Bakshi personally called to discuss them with me and explain what the next steps would be, as well as future options if needed. This level of follow-through and compassion is rare to find. Even though I’ve now received a diagnosis for MCAS, I feel relieved and reassured knowing I’m under such excellent care. Dr. Bakshi has an exceptional bedside manner, and Rahul provides wonderful support behind the scenes — together they make an amazing team. I would highly, highly recommend Dr. Bakshi to anyone who has been struggling to find answers. He is truly one in a million.

Mr Ravi Ray

Orthopaedic Surgeon

I cannot recommend Mr Ravi Ray highly enough. After suffering a pectoralis major rupture, I was understandably anxious about the surgery and recovery, particularly as training has been a huge part of my life for over 20 years. From our very first consultation, Mr Ray was exceptional. His knowledge of the injury, the surgical procedure, and the recovery process was incredibly comprehensive. What really stood out was his honesty in setting realistic timescales and expectations - he didn’t sugarcoat anything, but he filled me with confidence that he could successfully repair the damage and get me back to the gym. The surgery itself was a complete success, even though it proved trickier than anticipated due to the nature of the tear. Mr Ray’s skill and expertise were evident throughout. I’m now 6 weeks post-op and have just been given the green light to remove the sling and begin meaningful physical therapy - a milestone I’m thrilled to have reached. If you’re facing a similar injury, I wouldn’t hesitate to put your trust in Mr Ravi Ray. His combination of technical excellence, clear communication, and genuine care for his patients’ goals and wellbeing is second to none.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

I received a very warm welcome from the receptionist and was seen exactly on my appointment time. Dr. Ratnavel was extremely friendly, engaging, and thorough in his explanation. He immediately identified the issue on my ankles and explained everything clearly and reassuringly and prescribed the right treatment. I also had some concerns about pigmentation on my face and on my tummy, but he reassured that there was nothing to worry about and explained what they were. The whole experience was smooth, quick, and very positive. Dr. Ratnavel has a genuinely welcoming and professional manner, and I left feeling completely at ease. I would highly recommend him to friends and family, and I would not hesitate to see him again in the future. I would also like to thank Professor Michael Rudenko, the allergy consultant, for referring me to Dr. Ratnavel. Overall, a wonderful experience with a fantastic team and environment.

Mr David Shields

Orthopaedic Surgeon

I recently had shoulder surgery performed by Mr David Shields, and I couldn’t be more pleased with the outcome and overall experience. From the very first consultation, he took the time to explain everything clearly and put me completely at ease about the procedure. His professionalism, expertise, and calm, reassuring manner gave me total confidence in his care. The surgery itself went smoothly, and the aftercare I received was excellent. Mr Shields followed up personally to ensure my recovery was on track, and his team were equally supportive and attentive throughout. I’ve had fantastic results and a much quicker recovery than I expected. I can’t thank Mr Shields enough for his skill and compassion — I’d highly recommend him to anyone needing shoulder surgery or specialist advice.

Luxe Psychology Practice

Clinical Psychology, Child & Adolescent Psychiatry, + 2 more

As a family our experience of Luxe Psychology Practice has been excellent. Jade developed instant rapport with my daughter who initially needed help for separation anxiety. My daughter really engaged with Jade during her weekly sessions and we were able to apply a number of practical coping strategies that were child friendly. Jade was able to put my daughter at ease and make the sessions both fun and practical whilst teaching emotional regulation strategies. Over the course of my daughter’s sessions Jade has always been professional, supportive and has always made to time to ensure we as parents know exactly how we can best support our child. I would highly recommend Jade and Luxe Psychology Practice.

Dr. Shahrzad Hadavi

Neurophysiologist

100% and beyond she’s a super STAR!! I had an excellent experience with Dr. Shaz during my nerve conduction test. Although the procedure can be quite painful, she was incredibly professional, empathetic, and clear throughout the entire process. She explained everything in detail and made sure I felt as comfortable as possible. What impressed me the most was her dedication to my case—she went above and beyond to obtain accurate results and assist the specialist in achieving a better diagnosis. I have never encountered a doctor so supportive and attentive during an exam like this. Thanks to her professionalism and compassion, the discomfort was much more manageable. I highly recommend her.

Mr Gordan Grahovac

Neurosurgeon

I have had two procedures this summer. The first a complex t11/t12 thoracic lascectomy and the second an l4/l5 lumbar lascectomy. Both were very successful and now allow me to walk normally after barely being able to do so with the aid of walking poles. I had a great deal of confidence in Mr Grahovac not only because of his very evident surgical expertise but also because he took the time to listen to my questions and explain what had happened to my back , the options, risks and benefits of different possible procedures. His after care was also excellent with each procedure. I would highly recommend Mr Grahovac.

Southside Medical Private Clinic

Child & Adolescent Psychiatry, Audiovestibular Medicine, + 7 more

Came across Southside Medical on FB ....my own GP practice has no online appointments for all of November and December. I had mine booked and completed in just a few hours. Doctor took time to understand what was up (sciatica) and what he could do to help. Did a complete check to make sure it was sciatica and not something else and gave me advice should my symptoms change. Then after a discussion he arranged for me to get some medication which is certainly helping with my sleep. Can't fault the timeliness and the expertise of the doctor. Very warm and empathetic and can't recommend highly enough.

Mr Bas Ranganathan

ENT Surgeon

I recently had a medical procedure performed by Dr. Ranganathan , and I couldn’t be more pleased with the care I received. From the very first consultation, Dr. Ranganathan was professional, patient, and took the time to explain everything clearly. On the day of the procedure, he made sure I felt comfortable and reassured, and the entire process went smoothly. The results have been excellent, and his follow-up care has been attentive and thorough. It’s clear he genuinely cares about his patients’ wellbeing. I truly appreciate his skill and kindness — I would highly recommend Dr. Ranganathan

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I had to book a blood test after seeing a consultant and a follow up telephone appointment for the next week. I sat and waited 45 mins for my blood test and then had to go and ask at Reception how much longer I would have to wait. The original Receptionist who booked it had gone home. I was then seen within 10 minutes. Also follow up appointment had been booked as face to face when I specifically said “telephone appointment”. Luckily the consultant remembered he said to book telephone appointment and rang me at the specified time. Two mistakes by the same receptionist. Not good

Mr Jonathan Manara

Orthopaedic Surgeon

Had my operation 7 weeks ago, where I had two half knee replacement. The appointment today was a follow-up. Can I just say how lucky we are to have such an amazing Doctor in the NHS. DR manara explained the procedure, from the start and put my mind at ease, he has done an amazing job . The following up appointment today, I checked in and had an X Ray which was then sent to the Doctor. I was seen then very promptly. I had an examination and asked if I had any questions and recommended further exercises. He has been brilliant . Thank you so much for my knees

Avni Touch

Fertility Medicine, Osteopathy

Avni is absolutely brilliant and I cannot recommend her enough. She started treated me during pregnancy but I have continued to see her after. Avni is really caring and intuitive and the only osteopath that I have been to who really manages to address any pain that I have been experiencing. She doesn't insist that you come back week after week, unless the treatment specifically requires a few sessions. She takes a holistic approach to wellness and provides really useful tips and recommendations that have helped me in all aspects of life.

Optegra Eye Hospital Hampshire

Ophthalmology

Everything was fine until the actual procedure. I could feel at the beginning and the consutant added more anaesthetic drops without me saying anything. When the procedure was finished, my eye was extremely sore and this morning it is very swollen and very bloodshot. This is completely opposite to the first experience with my other eye. I can see okay so I guess that’s what the procedure is for but I’m glad it was the second one that was like this not the first other than the actual procedure, everything was fine.

Fit2Function

Sports & Exercise Medicine, Physiotherapy, + 2 more

Fit2function is the best physio clinic I have visited. As a sportsman, physio is an important part of my routine for both rehab and prehab. Many of the clinics I have attended don’t accommodate sports and return to play. My experience at Fit2function was great. I saw Harrison, who is an ex athlete and understood my needs well. The equipment is modern and top of the range, and the philosophy is very aligned to returning to sport and having the best possible outcome. I would highly recommend them.

Dr Simon Campbell

Gastroenterologist

I had an outstanding experience with Dr. Campbell at Capsule Clinic. He was incredibly kind, patient, and genuinely caring throughout my entire visit. It’s rare to find a doctor who takes the time to listen so attentively and explain everything so clearly. Dr. Campbell’s knowledge and professionalism gave me complete confidence in my care. He provided excellent advice that was both practical and easy to understand, and I really felt like he had my best interests at heart.

Dr Ajeya Shetty

Gastroenterologist

Appointment regarding bowel issue. Leading to a colonoscopy. Follow up after procedure Appointment. Dr Shetty asked clear precise questions, he also showed empathy and listened to my concerns. He was mindful to explain the procedure, as well as any side effects. He left me with the impression He was also very thorough in his duty of care to me.