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MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

⭐️⭐️⭐️⭐️⭐️ Honestly blown away by this service I’m nearly 80 now, and I can’t even count how many doctor visits I’ve had in my life, but MyDoctor by Northern Health honestly left me a bit blown away. I wasn’t expecting much — you get used to being rushed through at my age — but I came off the call feeling like someone had finally taken the time to actually explain my own health to me. It felt different from the moment it started. No rushing, no talking over me, no making me feel like I was being dramatic. Just calm, proper care. I felt listened to in a way I haven’t in years. I actually felt like… well, like a person again, not someone they’re trying to hurry out the door. For the first time I understand what’s been setting things off, and what I need to do next time before it all gets too much. That alone is worth gold to me. I’ve been muddling along for years without this clarity. I’m honestly amazed. At my age you don’t expect to be surprised by much anymore, but this really did it. I’ll absolutely be using MyDoctor again — I wish I’d found it sooner.

GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Mr Saif Ul Islam

Orthopaedic Surgeon

I had a hip replacement in 2011 at just 47 years of age. For two years it was good but then became problematic. I revisited my original surgeon on numerous occasions, had numerous X rays, scans and injections but to no avail. After some 7/8 years of this I was removed from list as I was told there was no issue with the hip itself. Some 2 years later the pain had gotten worse and so I referred myself back to Broadgreen Hospital. Fortunately for me this time under Mr UI Islam. He reviewed scans, X rays etc and quickly identified that hip joint had dropped hence the issues I was having. He explained the potential risks of further surgery and we decided it was worth the risk. 3 days after surgery in what he tells me was a fairly complex operation I was out of hospital. Hip is better than it has been in 15 years. I am so grateful to Mr UI Islam and could not speak highly enough of him. I have a life back because of him.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

It's two days since I had major surgery at St Hugh's hospital in Cleethorpes. I still find my eyes tearing up with gratitude at how well they have cared for me. Their consultants are of the highest calibre. And all the staff on the wards, from nurses through to the kitchen, are a joy to witness. Their happiness at work permeates through every nook and cranny. They have looked after not just my body, but my emotions and my dignity. Major surgery is always stressful, but the aftercare I had at St Hugh's has given me a headstart in my recovery. All credit too, to the wise and judicious management in the background. Only good managers could maintain a team who are so united and happy in their jobs. Thank you, thank you, thank you.

Mr Ravi Popat

Orthopaedic Surgeon

I had severe pain from Osteoarthritis which the NHS were throwing as much delay at as possible. I had a busy year planned with commitments abroad and it was impossible to to arrange a treatment plan. I consulted Ravi via a Spire hospital. He was able to format a plan, including pain relieving injections so that the replacement operation fitted in with the end of my travel arrangements. He explained everything clearly throughout the process ad then, with fantastic skill, carried out the operation. I only needed one night in the hospital and 17 days after was signed off by the physio as not requiring further attention. I walk with no limp at all and can climb stairs normally. Overall a great team led by a superb caring surgeon.

Mr Christopher Mark Andrews

Orthopaedic Surgeon

I found it easy to book an appointment to see Mr. Andrews and the consultation was thorough and my condition was explained to me in terms that I easily understood. Mr. Andrews arranged for me to have an MRI scan and the appointment came through within days. The MRI scan procedure was simple and again everything was explained to me. I am having a telephone conversation with Mr. Andrews this week to find out the results of my scan and discuss the way forward. Mr. Andrews replaced a hip joint for me thirteen years ago which was life changing for me , as I am a farmer. This enabled me to go about my farming activities free from pain and regaining my mobility. I can't speak highly enough of Mr. Andrews.

Mr Abdul Kasem

Breast Surgeon

I have been under Mr Kasem’s care since 2022, through two separate breast cancer diagnoses, and I could not ask for a more exceptional consultant. He is consistently thorough, calm, and reassuring, and he explains every step of the process in a way that immediately puts you at ease. My most recent follow-up appointment was no different — he took the time to listen, answer every question, and ensure that I left with complete clarity and confidence. His expertise is outstanding, but equally important is the kindness and compassion he shows at every stage. I genuinely feel safe in his care, and I would not want to be under the guidance of anyone else. I cannot recommend him highly enough.

Mr Sujaya Dheerendra

Orthopaedic Surgeon

Fantastic consultant - very patient, explained everything carefully and listened to me (which was very important for me due to previous issues). Dr Sujaya looked at my shoulder/ neck problems wider, took time to analyse a lot of MRI scans and never rushed with anything - I felt I got all needed attention. I came with neck/ shoulder pain but he also helped me with checking the status of a disc which popped 2 years ago and was treated by his colleague in the past. Great professional and I fully trusted his expertise and grateful for very calm and warm communication (which helps a lot during stressful situations). If any more problems, I will definitely come back to the same consultant.

Miss Sasha Taylor

Obstetrician & Gynaecologist

I first met Miss Taylor in December 24 as I was suffering with excruciating gynaecological symptoms. Miss Taylor almost instantly gave me the answers I was hoping for after 4 years of pain and NHS dismal. I had always felt so comfortable with Miss Taylor and felt reassured within her care. Yesterday I had my laparoscopy for Endometriosis and Miss Taylor accommodated me so much as I was extremely nervous and had been putting the surgery off due to nerves. I had received what was probably the best care I’ve ever experienced and I successfully had my endometriosis and adenoymosis answers. I really can’t recommend Miss Taylor enough. Thank you for everything!

Mr Ahmed Magan

Orthopaedic Surgeon

I was ever so grateful that Mr Magan was able to see me at such short notice last week. The initial consultation was carried out by phone which really helped me as I live remotely, and as soon as this was completed I was able to travel for an MRI very quickly. Mr Magan was able to see me later in the day in person and gave me much needed comfort, discussing my results and why it was felt no intervention was required at this stage. I am recovering well and have faith that if needed again in the future, Mr Magan will be able to assist. Thank you.

Mr Amit Kotecha

Orthopaedic Surgeon

A very professional doctor who is clearly well informed and very capable. It has been just under 7 weeks since my Total Knee Replacement on my left knee and already I am able to walk without any aids. I can straighten my leg and bend in excess of 110 degrees, and my wound has healed very well with only moderate scarring. Mt Kotecha also carried out a Total Hip Replacement (right hip) earlier in the year and I would recommend him without hesitation. His support team at Spire Parkway Hospital in Solihull have also been outstanding.

Kernow Psychiatry

Psychiatry

From start to finish it was a worthwhile experience, we were made to feel welcome and Jemma helped us to feel at ease by her warm gentle approach. Even though we were anxious about the assessment, we were able to trust that Jemma knew and understood how my daughter was suffering and her knowledge was evident by her questions and responses. My daughter broke down in tears at the end of the assessment because at last someone understood and validated her

Nuffield Health Edinburgh Hospital

Cardiology, Dermatology, + 9 more

I was very nervous about cataract surgery but was instantly put at ease by Dr Tint. He explained the procedure in detail and reassured me I was in safe hands. It was also important to me to get the follow up appointments post op and to get the professional feedback which he provided.. Dr Tint was recommended to me by a family friend and I' am so happy that I went with their recommondations.My experience was first class.

Harley Street Hearing

Audiology, Ear Care

The team at Harley Street Hearing are well organized and friendly. They also communicate and reach out well with their 'Hear Say' newsletter which contains useful information to support people with hearing loss. They also hold networking events so we can meet and be inspired by others that are also experiencing hearing loss. They have built a constructive supportive community.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Always first class from reception to Doctor.....I have needed to use Daleswood Health due to Local GP Practice and Local Hospitals failure in respecting my needs - which incidently are very minor and things which I shouldn't have to go privately for....having said this, I am always happy to have Daleswood Health available to me. They are brilliant and my saving grace.

Montrose Health Group

Psychiatry, Psychology, + 1 more

Everyone I’ve spoken to has been lovely. The girl who answers the phone is absolutely wonderful; really kind and thorough. Grace who did our triage was so lovely, kind and calm, and nothings been too much trouble for her. Calvin on one of our calls was also really nice, professional and a calm influence. I’m so impressed with my experience so far with Montrose.