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Mr John Ferris

Ophthalmologist

Having suffered from very poor long vision I had laser surgery in both eyes about 18 years ago which for the first 7 or 8 years was exceptional and I achieved better than 20:20 vision. However, the myopia came back and while no where near as bad, it was annoying having to wear glasses or contact lenses again. Over the last couple of years I found that my near vision which was exceptional, became blurred when wearing contacts or glasses and I was on the brink of having to have various different pairs of glasses to cope with the changes. It was at this point that I started to investigate intraocular lens replacement. I researched this on and off for probably a year before I had a really good conversation with my optician and she gave me a recommendation of John. The recommendation was the missing piece for me and having read his reviews and the excellent information on his website, I knew this was something I wanted to pursue further. The initial chat with John was very informative and he kindly replied to my many questions giving full and clear answers. He was also very clear and honest from the onset of what the possible complications could be. For me this was the fact that my eyes were still myopic in shape and that I had previously had laser surgery. These areas were discussed further in our face to face meeting and having carring out a full examination, I booked surgery straight away. The wait for surgery was nerve racking and exciting in equal measures and I had chosen to get both eyes done at the same time. I also chose the Galaxy lenses as my goal was to be free of glasses and contact lenses. The procedure was carried out at Tetbury hospital which is a wonderful cottage hospital which has a very warm and welcome feeling. Alll the nurses and team there were incredibly supportive as was John who came over to say hello and administer the anesthetic drops about 30 mins before surgery. The surgery took about 45mins to an hour which included a short break inbetween eyes for all equipment to be changed. Initially you see a very bright light and feel some pressure, I had a mild bit of discomfort on one eye as we were coming to the end of the procedure but noting unpleasant. After having the first eye done, I was sat up and to be honest you see very little other than light, shadows and it looks like you have lots of water in your eye, that is the only way I can describe it. For a short time my vision was also tinted slightly orange which cleared quickly. By the time the other eye had been done, plastic goggles stuck to your face to protect the eyes, the first eye operated on was much clearer. There was no pain. The following morning it was a very bright and sunny day and there was some minor pain everytime my eyes had to adjust to light. I spent the next couple of days indoors, sometimes wearing some sun glasses which really helped. John's call at the end of the first day confirmed that everything was fine and apart from some gritty/itchy feeling, all the symptoms quickly subsided. Lots of drops supplied along with a handy reminder sheet really helped. At the four week checkin John informed me that the results were excellent and I have better than 20:20 vision for both close, medium and long distance. Some days things can be a bit blurry but this is apparently as the brain gets used to the lenses and this process can take up to 9 months. However, the results were amazing and I can't believe that this is my eyesight for the rest of my life. Lots of people have asked me what it was like, did I have my eye balls injected? Can I feel the lenses in my eyes? Did I see the knife as it cut my eye open? I can confirm that the process was a lot less terrifying than the nature of those questions and not as dramatic! I would recommend this procedure and especially John as a surgeon in a heart beat. It is life changing and brilliant to have John and his excellent team there to support and guide you through the process. I also have to recommend the fabulous service you also receive from his PA Carole-Anne, you are very well looked after.

Dr Shalini Chawla

Obstetrician & Gynaecologist

Having met several obstetricians in our hunt for the right DR we immediately fell for and felt connect too Dr Shalini. She quickly put us at ease of our fears and understood what worried us in relation to the birthing process, reassuring us with comfort and competence. Dr Shalini did not let us down post our first meeting, always being available (at all hours) and showed unreserved dedication to making sure we were catered for in every way we needed, and that we were her priority. In the end the birth was not going as originally planned, Dr Shalini handled the situation calmly and kept us informed yet not scared. All was explained, we were involved the whole way, all the way through the eventual C-section, this was after Dr Shalini had gone over and beyond to try and keep our wishes of a natural birth. The C-section was unavoidable for both me and our baby, and was done so well that I was up and walking the same day and have not had any complications since. Everyone who has since seen my scar has paid it compliments (and I normally scar badly), and after 19 days the scar is a distant line. We are wanting to plan more babies and would not consider another but Dr Shalini to be with us all the way. She calmed me, looked after me and reassured me, never leaving me/us feeling alone. Through the whole birth Dr Shalini maintained eye contact and connection with me, I felt constantly looked after. I feel we have parted as more than friends. THANK YOU DR SHALINI

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I was at St Josephs for a repair to the rotator cuff of my right shoulder. Admission was at 11:00 hrs and I was shown to a private room with ensuite bathroom, bed, easy chair and TV with Internet and Sky access. A nurse took a set of observations and both the surgeon and anaesthetist came in to discuss my surgery and confirm my consent. At 12:00 I walked in gown and slippers to the operating theatre and once on the operating table I was connected to various monitors. A pre med drug was injected via a canula on the back of my right hand. At 13:00hrs I woke up in the recovery room with the operation complete. After a short while my bed was wheeled back to my room. Further sets of observations were taken and later I was given my choice of post op snack and coffee. A physio came to see me and gave me a sheet of recommended exercises. At 19:00 my daughter arrived to take me home. I was happy with all aspects of the day.

Mr Andrew Pieri

Breast Surgeon

Andrew Pieri was excellent from start to finish, my initial consultation was thorough and he took the time to talk through all implant options with me while looking at my build and shape as a whole to ensure I received the best results. When he came to see me before surgery he made sure I was not feeling anxious, went back through all of the plans in detail with me and gave me plenty of opportunities to ask any questions. He also seemed genuinely excited to do the surgery and see the results which is always great to see when a professional has a passion for their work and it is clear they want the best outcomes for their patients. My surgery went brilliantly and I couldn’t not be happier with the results already 1 day post op, when Andrew came to see me after surgery he once again seemed so pleased I was happy and he himself was very happy with the results. I can’t wait for my post op to thank him properly in person.

Professor Melvin Lobo

General (Internal) Medicine

I've only seen Dr Lobo once, so my experience is still limited, but he seemed very knowledgeable about my obscure problems. Time will tell whether his hypotheses are correct, but so far he seemed to have a very practical approach and a concrete plan moving forward. When it came to my appointment, he was timely and polite. The wait time for his appointment was very reasonable (2-3 weeks), and he produced the letter for my appointment very quickly (<24h). My only criticism is that the default pharmacy used by London Bridge Hospital clinicians is Pharmacierge, and it seems to be very expensive. The Low Dose Naltrexone I was prescribed was £239, but only £66 when shopping around. Dr Lobo kindly rerouted the prescription to another pharmacy, but I would suggest to at least inform the patients about certain costs and letting them know about more sensible options.

Professor Richard Simcock

Oncologist

I have been under the care of Professor Simcock for nearly a year following my breast cancer diagnosis. He is an excellent consultant that always takes the time to explain everything thoroughly and in a way that is clear and easy to understand. He also allows as much time as necessary each consultation to answer any further questions and listens and addresses them. He is up to date with all relevant recent research/ studies and is completely patient focused. It is also worth mentioning that he has an excellent medical secretary which means appointments, communication and contacting him if necessary is always prompt and straightforward . I feel very lucky to be under his care for my treatment as it has made a very stressful time much easier as I have total confidence in him as a consultant.

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Couldn't fault any of the staff here, all very welcoming, comforting and professional, made me feel at ease at all times and nothing was too much trouble. I ended up with a few complications from my surgery due to my body not at all accepting the procedure and amount that had been done but the staff and my consultant Mr Harley were on top of it literally immediately. Due to not being a straight forward healer they insisted an open door policy at any time day or night if any concerns. The hospital is very very clean and all policies and procedures are followed to the tee. Honestly a brilliant experience all due to them!

Professor Matt Lechner

ENT Surgeon

From the first appointment, it was a great pleasure to work with Matt Lechner. We tried non surgical options for a few months and once we confirmed that it doesn’t help, we decided to do Septorhinoplasty and turbinoplasty surgery. The surgery itself went smoothly and the recovery was quick. Just one week and then you can already feel the results. One month after the surgery everything is healed. Big thanks! I wish I did this earlier!

Professor Michael Gatzoulis

Cardiologist

Prof Gatzoulis gave me a lot of confidence for my future. We discussed my case and symptoms thoroughly and he explained multiple options I could take for the long term and reassured that I was in good hands for all options. Furthermore, he provided me with a clear route for improving my health independantly, whilst I wait for the next appointment. He's a knowledable, amicable professional.

Dr. Sean Brink

General Practitioner

I'm ever so grateful for Dr. Brink's patience and understanding as I explained all the symptoms I've been dealing with for the last 7 months, as well as his insight and reasoning for the likely cause, and suggestions of alternatives for all the medication I'm currently taking. It was invaluable to finally feel heard and be given clear guidance as what to do next. THANK YOU!!

Nuffield Health Leicester Hospital

I rate my experience with Nuffield Leicester 5 out of 5. The staff are warm, welcoming and professional. Throughout my procedure they looked after me and made sure I was comfortable and pain free. The operation timing was quick and communication from all staff members was fantastic. It was my first experience with private healthcare and I will definitely use them again.

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

My experience at the Nuffield Hospital was very positive. The environment was warm and welcoming, and waiting times were short. The staff were friendly, helpful, and approachable, which made the visit feel calm and comfortable. I also appreciated that drinks were provided while waiting — it is a thoughtful touch that added to the overall experience.

HCA Healthcare Golders Green Outpatients and Diagnostics Centre

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

My recent visit with Dr. Guttman was excellent. He has a lovely personality and is very approachable, which put me at ease straight away. I especially appreciated how welcoming he was, even personally coming to collect me from the waiting area to start the appointment. This set a very positive and reassuring tone for the entire visit.

O'Brien's Opticians

Optometry

Staff are extremely professional and helpful, taking a great of trouble to minimise the amount of time glasses are away having the new lenses fitted - extremely important for a student needing to use a computer for lengthy periods for study. The entire practice is extremely patient-focused and radiates competence.

Berkshire Imaging

Imaging (Scans)

Both lady & man very professional & friendly. Man softened after chatting a bit! He was quite abrupt when I first arrived. Some patients could be very nervous, a smile & ‘Hello, how are you today’ may have been more welcoming! I think he was just doing his job!! Both very friendly & chatty when I left 😊