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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Bader Medical Institute of London

Obstetrics & Gynaecology

I had an exceptional experience with my gynecologist and her entire team. From the moment I walked in, I felt welcomed, supported, and completely at ease. Every member of the staff was warm, professional, and genuinely attentive to my concerns. Dr Maria , was incredibly thorough, knowledgeable, and compassionate. She took the time to explain everything clearly, answered all my questions with patience, and made sure I felt comfortable at every step of the process. Her calm and reassuring approach truly made a difference. The environment of the clinic was outstanding — spotlessly clean, modern, and very well-organized. It’s clear that great care is taken to maintain a high level of hygiene and professionalism. I felt safe and confident throughout my entire visit. Overall, I couldn’t be happier with the care I received. I wholeheartedly recommend this doctor and her team to anyone looking for a trustworthy, professional, and truly caring gynecological practice.

Mr Feiran Wu

Orthopaedic Surgeon

I saw Mr Wu for my carpal tunnel syndrome which I had had for many years. I was just ignoring it as I didn’t want surgery. When I first saw him he was so professional and reassuring. I had my nerve conduction tests done and it demonstrated moderate carpal tunnel syndrome. I then assumed I could leave well alone and he very kindly and assertively said I should have surgery because if I left it the surgery might not be so successful. I had endoscopic surgery under a local block. The whole surgical experience was amazing. His whole theatre team were kind and efficient. My symptoms were cured immediately and I had my first good nights sleep for years. At 6 weeks the hand has healed so well and I’m even back to playing golf. The whole experience from beginning to end has been fabulous. Thankyou Mr Wu

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

The Menopause Medic

General Practice (GP)

I want to highlight how impactful and reassuring the process has been. After two years of feeling something was fundamentally wrong, the blood work and diagnosis finally gave me clarity. The predominant feeling is validation and relief. For so long, I doubted myself and wondered if I was imagining symptoms. Now, I have proof that what I’ve been experiencing is real and working with The Menopause Medic has been really empowering. In short: I have a plan, I have answers, and I feel heard. That’s everything I needed.

Nightingale Hospital

Nursing, Nutrition, + 2 more

The team on the OCD ward incredibly kind caring and compassionate. It's like being part of a family, including the other 5 patients here. Although, it was challenging at times, I've learnt so much about my condition and I now realise that my beliefs does not necessarily mean it's true. If you're suffering with OCD and feel like you're alone or you have nowhere else to turn to, I highly recommend the Nightingale's 28 day inpatient stay.

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

After my original consultation with a orthopaedic surgeon at a physiotherapy clinic in Doncaster, he wanted to put me on his list. He said I could have a new knee and be fit for Christmas. I said. I want Mr Haslam to operate on my right knee..I trust him. I haven't had any issues with my left knee. He operated on my friends Son's torn ligamentes. He'll br back playing Rugby again soon. Mr Paul Haslam is a genius

Miss Christina Summerhayes

Breast Surgeon

I had a telephone consultation with Miss Summerhayes following an incidental finding of in situ lobular carcinoma. She explained the diagnosis, gave me a clear understanding of my situation and addressed all of my concerns regarding future risk, screening and hrt use. I came away completely reassured and in a much more positive frame of mind. Thank you for your kind professionalism, it is much appreciated.

Professor Alexandra Sinclair

Neurologist

Professor Sinclair totally understood my problem, was extremely understanding of the issues it was giving me and gave me great confidence that she would do all she could to rectify the issues. It has been a pleasure seeing her and has relieved a lot of the stress I have been feeling. Her recommendations are very considered and we hope to get results which will improve my life going forward.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I would like to thank Dr Manojit Sinha for his wonderful care in the procedure I had and a massive thank you to the two ladies and gentleman who helped they were outstanding. From the moment arrived until I left after my procedure I felt totally looked after everything was explained and everyone went above and beyond to provide excellent professional care and support.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

Attended for Mirena coil fitting and was very nervous. Dr Colquhoun was excellent at putting me at ease and I had full trust in her. Her manner eased my anxiety and the experience wasn’t half as bad as what I thought it would be. The clinic does not feel like a doctor’s office at all and everything is done to make patients feel comfortable.

Miss Samantha Williams

Breast Surgeon

Miss Williams always puts me at my ease, is very kind and takes me seriously- most reassuring. The operation has indeed been life-changing, As big procedure to undertake but I had every confidence in Miss Williams and am so delighted with the results. Miss Williams has been very reassuring and follow-up care has been excellent.

Mr Andrew MacDonald

Orthopaedic Surgeon

This experience was much more straight forward than I had even imagined. Mr Andrew MacDonald is such a mild mannered gentleman that you could only ever feel safe in his hands. From the moment I was taken surgery which felt like it was over in a flash to be brought into recovery, he was the reassuring human by my side. Many thanks!

Professor Siôn Glyn-Jones

Orthopaedic Surgeon

It was a big boost to be able to share my excellent recovery with Professor Glyn-Jones. He performed a TRHR in September 2017 and then a TLHR in October 2025. Both amazing. My (medical) daughter accompanied me and our meeting was cheerful and reassuring for both of us. Really good for an 80 year old patient.

Dr Mark Gorman

Plastic Surgeon

Excellent experience with Dr.Gorman! I couldn’t have asked for anything more. He explained everything I needed to know in detail, went over everything so he understood, and delivered the most perfect breast augmentation, better than I could have imagined. Huge thank you!! Highly recommend!

Mr Nick Aresti

Orthopaedic Surgeon

I'm 3 weeks post op for shoulder sub-decompression & resection surgery. Still early days regarding recovery but Nick has been excellent on everything pre op & post op. Nick has made me feel relaxed & at ease anytime I've spoken with him & always responds to any queries I've had.