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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I have now been to all three locations (I had Hernia surgery 4 weeks ago at their Grosvenor Street hospital) and have been very impressed. The clinics are very clean and more akin to a hotel than a hospital. My issue was a bad back and painful sciatica. I was seen about 15 mins after my appointment time, but that's to be expected these days and it wasn't a problem. I was seen by Mr Montgomery who was very efficient and he gave my back a thorough examination. He said I needed an MRI and I was dreading having to wait days as I had really struggled to get to the clinic due to my injury. However, to my amazement, they managed to arrange for me to have the MRI there and then. I was looked after my Ibrahim who was first class. What a nice guy, very friendly and engaging. Made me very comfortable and talked me through the process. The MRI took about 20 mins I guess and then we made an appointment for me to speak to Mr Montgomery 2 days later on a video call to go through the results of the MRI. Overall, another very good experience.

Mr David Griffiths

Obstetrician & Gynaecologist

My recent visit was to receive the results of a pelvic ultrasound, discuss the outcome and discuss further options. Nothing untoward in respect of the pelvic scan. Benefiting from the topicalvaginal oestrogen presribed, but switching to Estriol cream. Discussed the ongoing problems I have with unauthorised surgery done during a bowl prolapse operation in 2013 using mesh. There are to many difficulties and dangers involved in removing the mesh. Am grateful to Mr Griffiths for the detailed information he has given me about this surgery and the reasons it would be very difficult and not wise to try and remove the mesh. He is the first Consultant who has done this and I have been trying to find out this information for 10 years. I now know what the real situation is and what my true options and possibilities are in dealing with my continuing problems. A successful outcome for me.

Miss Shan Shan Jing

Plastic Surgeon

I have chosen my surgeon very carefully and Miss Shan Is amazing. First of all someone who specialised in hand and nerve surgery could never do anything that would not be perfect and in the smallest detail wouldn’t be left aside. She has been amazing and clear and honest expanding the exact result I would have . I was first suggested by another surgeon to just have implants dr Shan explained the benefits of having a lift for the future and I trusted her completely with size and all the procedures that were going to give me the best results and she did. It is so refreshing to have honesty and not be bamboozeled with compliments or promises and come out dizzy out of a consultation room. She is a person that aims for perfection and my results already reassure me of the final result. I am forever grateful and will trust her again.

HCA Healthcare UK The Wellington Hospital

Neurology, Orthopaedic Surgery, + 10 more

My visit was entirely satisfactory. The staff were exceptionally friendly at all times and they seem to meet a lot of them. I was getting informed about what was going to happen to me at all times. The menu was amazing and the whole place seem to be extremely efficiently run My only comment of an adverse nature would be that having been shown to a room on my arrival where my wife carefully unpacked all my belongings she she know sooner had left Than. I had to pack them all up again because I was being transferred to another room and then when I came out of the operating theatre before I went home, I had to wait three hours before I managed to get my belongings back again no book to read or iPad slightly frustrating but that was the only hiccup on an excellent visit.

Quality Dental : Horsham

Dentistry

I had a dental hygienist appointment. When it came to booking a further six monthly appointment I was asked to pay £35 in advance! This would be deducted from my bill in six months time. I declined to do this and cancelled my next appointment. I presume that at the next appointment I'd be asked yet again to pay £35 in advance, which basically means that this is just a way of charging a one off payment over and above the actual cost! I have never been asked to pay in advance for any private care, dental or otherwise. I think this is very sharp practice. By all means have a cancellation policy and charge the customer for not attending, but don't just take £35 well in advance! I may have to change my dental practice if this continues.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

St Joseph’s Hospital

Audiology, Cardiology, + 22 more

My experience of the hospital was very good. The staff were amazing especially Jayne on Day surgery and David at the ward at night. The only downside that came to my attention is being told that there was no lactose free milk for my tea. The lady, I did catch her name, told me that she wasn’t aware of my overnight stay. She asked me if I was aware that I was staying overnight and I replied ‘yes’. She then went on to ask if I had put it in my forms prior to attending and I said yes. She kept on going on it wasn’t her fault she had been told. A bit of advice would be that she overshared. She clearly sorted the problem as the following morning someone had picked up the milk and I had it with my tea.

Freedom Vision - Doncaster

Ophthalmology

My daughter has had cataract surgery on both eyes on the 21st January 2026 everything went according to what we were told the whole surgery went well she was very pleased with the procedure. I would just like to say Marie who was her nurse was brilliant, she was very caring, put my daughter at ease all the time, she was there all the time and answered all the questions we had and was always available on the phone . During a very stressful time she is a real asset to the practice and look forward to seeing her when we go for her final checkup at the end of the month . Regards Alan W

Professor Barbara McGowan

Diabetes & Endocrinology Specialist

Professor McGowan was very approachable and personable, she made me feel at ease and really listened to. She asked many questions to fully understand the nature and impact of my symptoms and offered reassurance that she would investigate all possible causes and by a process of elimination find the best course of action. She requested plenty of tests to aid this investigation and pointed me in the direction of an different specialist to seek a second opinion and treatment for my condition. I am very grateful for her interest in my case and the way she helped.

Complex Spine London

Orthopaedic Surgery

In a world all consumed with AI and perfection, I can honestly say Mr Fady Sedra outshines AI. 5 Stars for Mr Fady Sedra and the staff at The Cromwell Hospital, after my ACDF surgery I can say Mr Fady Sedra's attention to detail is unmatched. He has an excellent bedside manner and displayed a level of professionalism that is rare to find. Mr Fady Sedra went above and beyond to make sure I was well cared for. The X-Ray of my neck should be in an art gallery as it is truly a work of art by Mr Fady Sedra. I highly recommend for any complex spinal work.

Professor Francisco Leyva-Leon

Cardiologist

Listening, compassion, understanding and the ability to communicate in a clear and considerate manner are qualities most patients look for from a medical professional, together with a desire to seek the route cause of a problem and not simply seek to mitigate the symptoms. I was so pleased that Professor Francisco Leyva-Leon demonstrated all of these qualities and having discovered the root cause of my issues, provided the solution. I am very grateful to him and would not hesitate to recommend him

Mr Andreas Baumann

Orthopaedic Surgeon

I recently underwent shoulder surgery due to a ligament injury . My experience of Dr Baumann was excellent he has a friendly personable approach and his expertise in this field is clear to see - he listened to my concerns and gave me clear explanation of the causes of the symptoms I was experiencing- talked me through what he would be doing during the operation and prepared me for post operative care - I’m very grateful for his support throughout - a thoroughly nice man !

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

I am very pleased with the service I have had from everyone at Coriel Clinic.  Mr Wilkinson and his surgical team have done a wonderful operation on my foot, and I had hardly any pain afterwards.  I'm looking forward to organising to have my other foot operated on - in the autumn. The reception team are all so friendly and welcoming, and it's really nice to have such pleasant people to chat to. Thank you for all or your care.

Mr Ameet Shah

Ophthalmologist

Mr Shah was very professional from start to finish. He was kind, empathetic, calm and reassuring. His examinations were very thorough and he explained every detail clearly along the way. I was very nervous about the procedure but he made me feel comfortable and reassured just before I had the procedure. He answered my questions and responded to emails immediately.His aftercare was excellent and I would highly recommend him.

Mr Shakir Hussain

Orthopaedic Surgeon

TLKR from referral to surgery was so quick , everything went so smoothly. I chose to be awake during surgery as full anaesthesia kind of freaked me out so I was listened to and accommodated. My scar is quite neat and has been dry throughout. My physio was second to none. I had a hip replacement private a few years back, after the care I have received at ROH I would never consider paying again! Amazing.

Mr Kevin O'Neill

Neurosurgeon

Kevin is the most reassuring, helpful and kind person I have come across in the 50 years I have been seeking help. Everything is explained before moving on to the next subject. He has the best caring manner I've ever known. He makes you feel like a real person who has a real problem opposed to something on a conveyor belt.