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Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

Mr James Raymond Oliphant

General Surgeon

I recently underwent J-pouch surgery performed by Mr Oliphant as part of the reversal process following emergency surgery a year ago, which resulted in an ileostomy due to ulcerative colitis. From my initial consultation through to post-operative care, Mr Oliphant was professional, compassionate, and reassuring. He took the time to explain the procedure clearly and thoroughly, ensuring I fully understood each stage of the process. He also checked in with me regularly both before and after surgery, which greatly reassured me and made me feel well supported throughout my care. The surgery itself was extremely successful, and my recovery was smooth with no complications. I was discharged promptly and felt confident managing my recovery due to the excellent care and guidance provided. I have one further procedure remaining to complete the reversal process, and I would be very pleased to return to Mr Oliphant and his team for this final stage. I am extremely grateful for the high standard of care I received.

Nuffield Health Newcastle

General Surgery, Neurosurgery, + 6 more

I had a really positive experience staying at Nuffield Hospital. From admission to discharge, the staff were friendly, welcoming and kind. Everyone I interacted with was attentive, reassuring and helpful, which made a big difference during surgery and early recovery. Even when things were not perfect, such as not having a post-surgery bra in my exact size and sending me home in one that was a bit too big in the cups, the care and effort from the team never wavered. They handled everything with warmth, professionalism and good humour! Overall, I felt well looked after, respected and supported and I am very grateful to the staff who made what could have been a stressful experience feel calm and manageable. 💗

Mr Amit Bhargava

Orthopaedic Surgeon

I had quite complex surgery performed by Mr Bhargava three months ago which means I am now able to walk again without pain. Prior to finding Mr Bhargava, I just couldn't seem to find the right help but, thankfully, I was eventually referred to him as a Foot and Ankle Specialist. Following an MRI, he Immediately put my mind at rest when he fully explained I was flat-footed and had a torn tendon which was only going to worsen. I can't praise him and his team highly enough in fact a friend of mine is now also a patient undergoing surgery next week. He is a pure professional with a calming manner which I found very comforting.

Dorset Heart Clinic

Cardiology

I noticed the cleanliness of the office and waiting rooms. A very polite gentleman dealt with our car parking charge and wished us well - this was noted too. We were also kept informed of why the appointment was slightly late - this too was most appreciated since others in the waiting room were going ahead of us despite having later appointments. Simple things do make all the difference. Appointment itself was efficient as was the subsequent X-ray test downstairs. All in all - very pleased.

Dr Paul Worth

Neurologist

Dr Worth is very easy to talk to and a genuine and caring doctor who obviously knows his specialty extremely well. He listened, examined me, thoroughly explained what he believes to be going on with my body and has offered to recommend some alternative medication options to my gp for me to try whilst managing my expectations . I couldn’t expect any more from a consultation and would wholeheartedly recommend him. In my opinion It was certainly worth the wait and travelling to see him.

Professor Vaibhav Modgil

Urologist

Mr Modgil was absolutely fantastic. His experience allowed us to clearly understand the situation and get straight to the point, which meant we were able to proceed with the treatment we needed very quickly. Despite challenging circumstances, his expertise and calm, reassuring approach contributed to a successful procedure. Mr Modgil is clearly a world class surgeon and a leading expert in MicroTESE. We are very glad that we chose the best. Thank you very much for everything.

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

GenesisCare Surrey

Oncology

All of the staff are so friendly, this whole experience has been made so much more positive because of them. The facilities are wonderful, it feels more like a hotel lounge than a waiting area. The refreshments and activities are thoughtful for not just the patients but also to those who may be attending with them. I feel incredibly supported by the whole team here, from a welcome every time at reception to treatment the experience is top.

Mr Ben Eddy

Urologist

I recently had a visit from Mr Ben Eddy and was extremely pleased with the service provided. He was professional, punctual, and very knowledgeable, taking the time to explain everything clearly and answer all of my questions. The work was carried out efficiently and to a high standard, and I felt confident and well looked after throughout the visit. I would highly recommend Mr Eddy to anyone looking for reliable and excellent service.

Professor Yirupaiahgari Viswanath

General Surgeon

Overall, a good experience. However, I felt that sometimes not enough time was spent explaining what would happen during diagnostic tests and treatments. For example, when I had the restech, nobody had told me I would have a tube up my nose for 24 hours and had to return it the next day. I found this out moments before it was fitted. This was not ideal as I regularly have in-person client meetings and had to cancel these.

Mr Neil Kukreja

General Surgeon

I met with Mr Kukreja who was incredibly knowledgeable, friendly, and reassuring. He explained everything in great detail in a way that was easy for me to understand, and made me thoroughly aware of the potential risks of my treatment in a way that was calming rather than frightening. It is quite impressive to meet someone for the first time and immediately develop a strong sense of trust. For this, I am very grateful.

Dr Georgina Standen

General Practitioner

Wanting to seek expert advice and help in understanding menopause, along with the confusing emotions and feelings that come with it. I made the right decision in contacting Dr Georgina Standen at Sirona Health. She was professional, knowledgeable, and incredibly understanding, providing exactly the reassurance and guidance I needed. I would highly recommend her to anyone in a similar position. Thank You. Sam M.

dentalessence - Burgess Hill

Dentistry

My husband is elderly and unable to walk very Well and loses his memory quickly… I say is marvellous with him… he greets him as he would close friend and makes him feel happy to be in his company even though he is not keen on going to dentist… when we leave … always having had a pleasant visit … my husband always says Izzy is so patient & Kind … thankyou to reception & Izzy for a very good experience Jacqueline K.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

Such a lovely doctor, she explained everything perfectly. I did not feel rushed in the appointment at any point, She made me feel comfortable to talk about things as she could see I was a little bit embarrassed. More than happy to give her 10 stars and above in all categories. If I have to come to gynaecology again, I will be requesting to be put on Dr Deepti Cheema list.

Practice Plus Group Hospital, Barlborough

Staff at the practice seem to be unable to distinguish between NHS patients a d those who Are private and paying. Twice i was sent to the wrong waiting area with NHS patients. Only to be later sent to the private waiting area. As a paying patient i expect a certain level of compitance and care. So come on Barlborough, a little bit of interest in your role might help