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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

VISIO Health

Ophthalmology

I had a very good experience with Visio Health when I had recent laser treatment following cataract surgery on both eyes with Ms Sandhu. The cataract surgery, which took place in hospital in July and October, has been very successful. I no longer need glasses after having vision corrective lenses. And I hadn’t realised quite how blurred and sepia my sight had become. My vision is now very clear and bright. It really has positively impacted my life. Everything looks like it did back when I was young. It’s so much more cheerful than that blurry, yellow sight that I had grown so used to. And I am so much more confident when driving. No more night glare. I was really apprehensive and anxious about cataract surgery. So much so that it was decided that I would have the procedure under general anaesthetic. But I can honestly say that despite all the worry the end result is better than I could have imagined. The laser treatment at Visio to improve my sight further with one session of laser treatment was totally painless, very straightforward and uncomplicated. The clinic was very well organised and the staff were all lovely. A very good experience.

Clarity - New Cross

Ophthalmology

My experience throughout foe both eyes and post care has been excellent. Dr Allam was excellent, very professional, knowledgeable about cataracts . My initial surgery was deferred from 2nd Dec until 16th December 2025. This was due to my right being unfected. Dr Allam reassured me that my surgery would happen before christmas. The surgery did happen on 16th December. From preparation to surgery Dr Allam and team excelkent in communicating to me the process Typea of Lenses and cost. Lynne (nurse) was excellent exolaining post-Surgery and demonstrating how to apply the anti-biotic eye drops .Excellwnt support was privided in terms of eye protectors,tape and drops. Follow up by Dr Allam was excellent abd made me feel valued as a person, not just as a customer. The surgery was a major success. On 6th January 2026 I had a last follow up post surgery assessment. Resukting in Dr Allam confirming through eyes assessments, tge surgery was a success. I want to say thank to DR Allam and team for an excellent support abd for the first time since I was 7 years old I can see amazingly well !

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

Mr Mike Butler

Orthopaedic Surgeon

My recent visit to see Mr Butler was a very pleasant experience. It was to discuss my procedure which was a Left Inbone prophecy Total ankle arthrodesis. Mr Butler explained the total procedure and what to expect post op. He was very clear and made me feel very confident in a successful outcome. Post op Mr Butler came to see me and discussed the procedure informing me that it was successful but said that it was a difficult operation. I am now in the recovery stage and looking forward to getting back on my feet. Now looking forward to seeing Mr Butler in the near future to discuss my progress to full fitness. I am very impressed with Mr Butler through all stages of this ankle replacement.

Dr. Reina Wujanto

Dermatologist

I recently took my 4-year-old son to see Dr. Wujant Reina for skin issues, and we had a very positive experience. Dr. Reina was kind, patient, and attentive, and she took the time to listen to my concerns and thoroughly examine my son. She explained the condition and treatment options clearly and in a way that was easy to understand. She was gentle and reassuring with my child, which made the visit much easier. The office staff was professional and the appointment was well organized. I felt confident in the care my son received and would recommend Dr. Reina to other parents.

Newmedica Leeds

Ophthalmology

This was my 2 nd cataract op with Mr Kamran Khan at Newmedica Leeds. I was very happy with my treatment with everyone especially Wr Kamran Khan who I can’t recommend enough, he was friendly, assuring and also the lovely nurse who looked after me after my op. Sorry I can’t remember her name but she was so caring. Anyone going for a cararact op this place is brilliant and everyone I came in contact with both times I was there I feel I couldn’t have had better. Someone calls you the following day to check that you are okay so everything perfect. Thank you all.

Dr Mohamed Alama

Cardiologist

I had an excellent experience during my last follow-up visit with my cardiologist Dr Mohamed Alama. The consultation was thorough, professional, and reassuring. Everything was explained clearly and patiently, and I truly felt listened to and taken seriously. The doctor took the time to review my results in detail, answer all my questions, and provide clear guidance on next steps. The visit left me feeling confident, well-informed, and in very good hands. I greatly appreciate the care, expertise, and genuine attention shown during this appointment.

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had Smartsight surgery with Allon Barsam about 2 months ago. The whole process from initial consultation, to surgery, to follow up appointments has been fantastic, and I would highly recommend OCL to anyone considering vision correction. You really get that premium, personalised feel here. Everyone I interacted with was kind, helpful and reassuring. I'm delighted with my new vision and the days of having to think about contacts and glasses feel like a distant memory. A heartfelt thank you to the whole OCL Vision team!

Mr Ahmad Aziz

Ophthalmologist

Had an amazing experience very understanding very compassionate as a doctor sometimes you can feel very nervous around doctors but he always makes you feel like ease and the process is so easy and relaxing considering I don’t like needles I would highly recommend this Dr to anyone especially with anxiety or not too sure forward with anything to do with injection I would definitely recommend him good eye doctor and always leaves you with reassurance and confident before leaving the hospital. Thank you

Mr Mohammad Ali Omar

Urologist

Mr Omar is a highly professional and friendly practitioner. I was referred to him by a senior consultant, as an expert in his field. He is a delight to deal with. He explains everything clearly and ensures you fully understand your condition and your options. He has really improved my quality of life, whilst I deal with difficult medical conditions. His medical treatments have proved invaluable and I cannot recommend him enough.

Mr Thomas Finnigan

Orthopaedic Surgeon

I was looked after really well both in the recovery room as it took a while to get the pain relief sorted with a theatre nurse staying with me a long time after her duty time passed also after the anaesthetic I was very sick and the nurses looked after me even down to the catering staff ensuring I had meals when I couldn’t order them I would definitely advise people to go to this hospital.

Dr Dinkar Bakshi

Paediatrician, Consultant Allergist

Very positive ..after feeling desparate for so long With my condition Dr Bashki was so kind & reassuring ..taking the time & trouble of explaining everything thoroughly & confidently to me ..diagnosing the condition I had & offering very good treatments ..which already I am feeling & seeing improvements ..I am very grateful..thank you so much

Mr Sherif El-Tawil

Orthopaedic Surgeon

We felt safe, reassured and in good hands. Mr Sherif El-Tawil has a polite manner, has patience and is courteous. We felt very comfortable and could openly discuss our concerns. Mr Sherif El-Tawil gave clear explanations that we could understand along with the options for treatment going forward.

Clinic 360

Dermatology, Physiotherapy, + 1 more

Perfect, reception staff very welcoming, pleasant surroundings, Dr Bhatti Dermatologist, identified problem, prescribed correct medication, really great explanations and guidance as to how to administer the treatment. Could not have been better. Very satisfied.

Chase Lodge Hospital

Cardiology, Dentistry, + 7 more

We visited on a sunday and waited no more than 10 minutes. The doctor was absolutely incredible with my 2 year old and very thorough. He prescribed the medication and it was made up there and then. What an absolutely fantastic place. Highly recommend.