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Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

During my recent experience at Cleveland Clinic London, I was under the care of Professor James Teo and Dr. Dipesh Patel for my diagnosis of myelitis. I’d like to share a review of the care, diagnosis, and treatment I received during my short inpatient stay and subsequent outpatient follow-up. Diagnosis: The professionalism and expertise of both Professor Teo and Dr. Patel were evident. They took the time to thoroughly review my medical history, listen attentively to my symptoms, and conduct a series of comprehensive tests. The diagnostic process was meticulous, involving advanced imaging and laboratory analyses, all explained clearly, which left me feeling confident about my care. I was admitted as an inpatient for a couple of days, and my stay was exceptionally comfortable and reassuring. The modern hospital environment and top-notch facilities contributed to a positive experience. The nursing staff was attentive and highly trained, providing outstanding care around the clock. I appreciated their responsiveness to my needs, ensuring I felt comfortable during my brief stay. Daily visits from Professor Teo and Dr. Patel allowed me to discuss my progress and any concerns I had, reinforcing my sense of being valued and cared for. Following my inpatient stay I transitioned smoothly into outpatient care. My follow-up appointments have been invaluable, with thorough evaluations of my ongoing recovery. The clinic’s proactive communication, including test results, appointment reminders and prompt responses to my queries, has greatly supported my journey. They also provided me with educational resources to help manage my condition effectively. In conclusion, my experience at Cleveland Clinic London, particularly under the care of Professor Teo and Dr. Patel, has been exemplary. Their dedication to providing personalized and compassionate care, paired with their expertise, has made a significant difference in my ongoing recovery journey. I highly recommend this facility to anyone seeking exceptional medical care. The quality of diagnosis, treatment, and continued support truly sets Cleveland Clinic London apart.

Dr Emily Lord

Sexual Health Doctor

After 3 years of ongoing symptoms, countless tests and multiple gynaecologists, I had completely given up hope of ever finding a solution to my problem. I lost track of how many times I was told someone didn’t know what the problem actually was, what to do to resolve it or would even ask me what I thought the next steps should be… It had such a major impact on so many areas of my life. However, when I found Dr Lord’s website and saw that she was a true authority on recurrent, treatment-resistant thrush, I finally allowed myself to hope again! Her wonderful Private Secretary, Toyah, was so kind and empathetic and went above and beyond to get me in quickly for an initial consultation. Then when I met with Emily I was blown away by every element of her approach – the holistic evaluation of my situation, the fact that even in a short time she had read my full medical history, the way she was incredibly thorough and knowledgeable whilst still being funny, caring, understanding and down-to-earth, and the clear way she laid out my treatment plan and next steps. She is clearly very passionate about helping women with this unique problem and is also at the forefront of treatment options and solutions to get people back to being happy and healthy again! After years of feeling frustrated, confused and at a complete loss as to what to do next, within 45 minutes with Emily I had a full treatment plan and reassurance that she'd be there for me until we had the right solution. If I could give her 6 stars I would, she’s one in a million and by far the best experience I’ve ever had with a medical professional.

Dr Ajai Seth

Sport & Exercise Medicine Doctor

I recently had an appointment with Dr. Ajai Seth, and I can't recommend him highly enough! From the moment I walked in, he took the time to listen to everything I had to say, which made me feel truly valued as a patient. Having had previously negative experiences with surgical doctors, I was pleasantly surprised by Dr. Seth’s holistic approach. He not only focused on my knee issues but also inquired about my diet, nutrition, lifestyle, and exercise training. This comprehensive assessment helped me feel more at ease and confident in my treatment plan. I was particularly concerned about a course of knee injections I needed, but Dr. Seth ensured the procedure was completely pain-free. His reassuring demeanor put me at ease, and I appreciated that he followed up to check how I was doing afterward. Additionally, the administrative team at the clinic were kind, professional, and exceptionally helpful, making the entire experience smooth from start to finish. Overall, I give Dr. Ajai Seth a full 5/5 stars for his expert opinion, advice, and treatments. He will be my go-to sports doctor whenever I have an injury. Thank you, Dr. Seth!

Mr Sajjad Mushtaq

Orthopaedic Surgeon

After my 1st consultation I left feeling a little despondent. Mr Mushtaq was quite negative, he didn't think he could help me, but he would try something. My MRI wasn't discussed and I was given little info about the procedure I was going to have, I naturally put this down to being an NHS referral. However my experience during my procedure couldn't be more different, the staff on the team were wonderful, they looked after me so well before and after my procedure, answered any questions and made me feel calm and happy. Mr Mushtaq was brilliant, he talked to me throughout my op and I felt secure in his hands. In my recent follow up appointment with him, he explained everything to me and answered my questions regarding my prognosis and how I should proceed. My overall experience at Pinehill is 5 star, I would definitely recommend it to others for spinal surgery.

Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

I had a check up and cleaning from the dentist Sonia. What a marvellous professional and friendly person. I am extremely nervous at dentist but Sonoa went above a beyond to make me at easy. She transmitted me calm and I'd never ever thought to feel calm at the dentist. I only hope she will not leave as well. I am so tired of OSD turnover of staff it's very stressful for me getting used to someone and than change it. Sonia is precious if I was OSD boss I'd do whatever I can to keep this kind of empathetic professional with me. Doc Sonia thank you from the bottom of my heart to make me feel special. THANK YOU Imma

Mr Thomas Hunter

Orthopaedic Surgeon

On the initial consultation Mr Hunter explained everything in detail and gave me much confidence to proceed with robotic assisted total knee replacement. On the day of the procedure he met me before hand and again gave me much confidence and I had total trust in him. The Procedure has gone very well, and the wound has all but disappeared . Apart from some discomfort in the first 2 weeks I am not needing any pain relief anymore and the pain I had before hand has completely gone. Very pleased with the outcome and would definately recommend Mr Hunter .

Mr Craig Zhao

Orthopaedic Surgeon

Dr Craig Zhao has been a reassuring and calm presence in every setting I’ve met him in. From the initial consultation to the bedside, right through to discharge, I felt nothing but genuine care and professional reassurance. He made a daunting experience feel manageable, and his confidence and kindness put me completely at ease. My knee surgery has truly changed my life, and when the time comes to have my other knee done, I will 100% be asking for him again. Thank you, Craig — your skill and compassion have made an incredible difference.

Miss Heena Mehra

Obstetrician & Gynaecologist

I had a hysterectomy under Dr Mehra’s care and she was excellent. From the first consultation, she was attentive, listened to my concerns, and explained everything clearly. Her compassionate approach made me feel at ease. The surgery went smoothly and her aftercare was outstanding. She checked in regularly and was always available for questions. She genuinely cares about her patients. I highly recommend Dr Mehra for her skill and compassion.​​​​​​​​​​​​​​​​

The Doctors Lounge Chalfont

General Practice (GP)

I think the Doctors Lounge is such a great personal investment. You are able to see a doctor quickly, they have all your notes in front of them and have excellent referal doctors should you need further support. I cannot recomend Dr. Nik Chopra and his team more highly. It also means you take pressure off your local GP who can then spend their time with patients who need to use the NHS service. Think outstanding service and value for money.

Mr Andraay Leung

Orthopaedic Surgeon

Mr Leung was exceptional. He was very patient, listened carefully, and made sure I felt heard throughout the consultation. He is clearly extremely knowledgeable and thorough, and he took the time to explain things in a way that was reassuring and easy to understand. I left the appointment feeling genuinely positive and confident that I was in very good hands. I’m very grateful to have seen him and wouldn’t hesitate to recommend him.

Cancer Services

Oncology

I have been under the care of Professor Andrew Wardley for the past three years, and the care he has provided has been outstanding. He is always very responsive and open to any requests or questions. Throughout my cancer journey, he has consistently been calm, composed, and reassuring, which made an incredibly difficult time much easier to face. I am deeply grateful for his expertise, professionalism, and compassionate approach.

Mr Hooman Sherafat

Ophthalmologist

I found Mr. Sherafat to be very confident that he could help me with my vision problems and he took a lot of time to ensure that the correct prescription went into both of my eyes and the results are exactly what I needed them to be. He talked me through all the possible scenarios and I never felt pressured into having the procedures carried out and he waited until I was happy to proceed. I am absolutely thrilled at the outcome.

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

I had the pleasure of seeing Dr Jabbour today following some concerning recent blood test results. Given my family history, further investigations felt both sensible and reassuring. Dr Jabbour was exceptionally professional, thorough, and knowledgeable, and he took the time to explain everything clearly. I felt genuinely listened to and well cared for. I would highly recommend him.

Nuffield Health Brighton Hospital

Allergy Medicine, Anaesthetics, + 25 more

A first-class experience at Nuffield Brighton. I had a total knee replacement here and found every member of staff—from the cleaners and catering team to the theatre nurses—to be professional and genuinely caring. The facilities are top-notch, parking is easy, and the clinical care is outstanding. I felt safe and well-looked after throughout my stay.

Reflex 18 - Colchester

Acupuncture, Orthotics, + 5 more

The site was easy to access, clean and comfortable. Was greeted on time by Paul who was friendly, welcoming and reassuring. He seemed extremely knowledgeable and experienced and was curious as well as informative. He's provided me with next steps and I've left feeling more optimistic about my future physical health because of my appointment with him.