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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Delamere has been a godsend to me. From the first moment I contact them to the final day of my stay, they were warm, professional and caring. Each and every member of staff, from the cleaning teams to the senior leaders has the best interests of guests at heart. Delamere is a caring and friendly community which focuses on the needs of the individual, but in such a way that the programme does not feel over-medicalised. The care and attention given from the nursing team is second to none and nothing is too much trouble. They explain everything to you in a way you can understand and always have time for questions or queries. The guest liaison team are approachable and helpful as well as supportive and kind. The quality of the group session is excellent and well-thought through to support you on you recovery journey. This is exemplified by the outstanding quality of therapy and mentoring I received throughout my time at Delemere. The chefs are excellent and proved a nutritious and balanced diet which is excellent quality. The team as re also friendly and welcoming. What was special about Delemere is the personal touch. Every member of staff knew your name and was happy to chat about any issues you might have at any time of day. I cannot thank the staff enough for the opportunity they have given me to get my life back on track. I wholeheartedly recommend Delemere for anyone needing their expertise and support.

Moorfields Private Eye Hospital

Ophthalmology

A bad first impression: I arrived as requested at 7:30 to find no staff in Reception and the whole area in darkness! After about 10 , mins a nurse arrived to take us through to the ward. I had been told by the nurse on the phone doing the pre-op check that I was first on the list. However on the day I was told I was 6th, but suspect there were more than 5 people in front of me, as I was not taken downstairs for the procedure until 1about 11:30.. The problem for me was that I was very nervous and the unexpected delay made me very anxious. During my time in Room 19 the male nurse (?) looking after me did an excellent job, trying to reassure me as well as doing all the necessary preparation. Once I got to the operating theatre everyone was pleasant, efficient and friendly, The sedation was effective and the experience much less unpleasant that the retinal tear repair I had had at Moorfields about 10 years ago. I am now in a much better state to face the procedure on the 2nd eve in a few days time.

Miss Yasemin Tavsanoglu

Plastic Surgeon

I have been seeing Yasemin for years and cannot recommend her highly enough. I have seen her for Botox/Profihlo treatments and the results have been nothing short of exceptional. Everything she does looks incredibly natural—never overdone—just a fresher, healthier version of me. The results last beautifully, and I honestly wouldn’t trust anyone else with my face. She is an absolute pleasure to visit: warm, reassuring, and truly skilled. Her precision and professionalism are unmatched, and she always takes the time to listen to my wishes and concerns. I also really appreciate her follow-up care; it shows how much she genuinely cares about her patients. If you’re looking for subtle, natural, long-lasting results, I cannot recommend her highly enough. More recently I have also seen her for a small surgical procedure, to remove a suspicious mole. Again, she operated on me with the utmost care and I couldn’t have asked for a better result.

Dr Venkataswamy Mahesh

Gastroenterologist

I really don’t know where to start to explain just how wonderful Dr Mahesh is! I was suffering with extreme bloating and constipation for years, which was totally not normal for me, and having seen several other consultants and getting nowhere I was so pleased to have found Dr Mahesh. Right from the first consultation he was kind, patient and listened to my concerns intently. I was subsequently sent for the tests it turned out I so badly needed and now after so much time feeling down and sluggish, I have a diagnosis, I’ve had treatment and advice that has completely changed my life and made me feel like me again. If you’re thinking about a consultation with Dr Mahesh, please go ahead and book it, you will be so glad you did :)

Mr Steven Harsum

Ophthalmologist

Mr. Harsum had previously removed a cataract from my eye to my complete satisfaction. This time I suffered a retinal detachment at a weekend. Mr Harsum and his team managed to organise for me to have an operation on the following Monday evening, 'pioneering' (for the clinic) an out of hours procedure at the SEON eye clinic, Kingston. Everybody went out of their way to make the operation go as smoothly as possible and the team at the clinic were first class. I have nothing but praise for Mr Harsum's professional, friendly, approach and for his operating skills. A month on, I am optimistic about completing a good recovery and enjoying satisfactory sight again.

Mr Indy Sian

Ophthalmologist

Mr Sian is the consummate professional.  His genuine desire to make a difference and improve difficult situations is palpable. He has the rare ability to explain technical details in a very understandable manner, which in his field is a huge asset. I felt comfortable during and after the procedure and was reassured by his personal call the following day. The Nuffield Taunton provides a friendly and professional service from arrival to departure by all involved. I am delighted by the outcome in my case and have been able to resume my hobbies and normal life. Highly recommended.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

Holly House and its staff are excellent. The whole atmosphere was one of cleanliness, professionalism and friendliness Particular mention should go to Mo, my nurse throughout the day. He was calm, honest and made me feel comfortable and that my concerns were listened to. A great asset to the staff. (My only complaint was I was told to arrive at 6.30am, as I was to be first on the list at 7.30am; to then be told my operation would not be until midday. I didn't even bring a book! However, I did get to watch four episodes of Frasier back-to-back, so it wasn't all bad!)

Dr Mohamed Khafaga

Anaesthetist, Pain Management Specialist

I was asked if I minded a student be present during my consultation, which was courteous and I had brought a relative to assist me as back surgery over 30 years ago and age are affecting me, particularly after a recent fall and fagility fracture. Dr Khafaga had thoroughly reviewed my notes, examined me then clearly explained where my pain was coming from. We discussed a plan to manage my pain and confirmed my expectations. I felt listened to and was able to ask questions while not feeling rushed. I have every faith the plan will work in the near future.

The London Independent Hospital (part of Circle Health Group)

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Over the last 15 or so years, having had a number of treatments and surgeries in various medical specialities, I would not go anywhere other than the London Independent Hospital. They always have world class doctors in all specialities at the hospital, the staff are amazing, the nurses experienced and empathetic. I hope never to visit a hospital again, but if I do need treatment, the London Independent Hospital is at the top of my list.

Dr. Neha Sihra

Urologist

I don't have words to describe my experience with doctor Neha Sihra . She saved my life and she is an amazing doctor . After my surgery she looked after me for a long time making sure that I feel fine and any problem that I dealt with she was there with an advice and with support. Thank you for all your help and I'm sure you have and will help other people the same way you helped and looked after me.God bless you today and forever ❤️

Mr Nikhil Kharwadkar

Orthopaedic Surgeon

Dr Kharwadkar has been amazing right from the start. He listened and arranged everything smoothly. The day of the op Dr Kharwadkar reassured my mum and gave her the support she needed to keep her anxiety at bay. When we After the op he still came and checked in on mom. He has been a god send and has helped so much. He has give my mum a new lease to life. Professional, kind, supportive and amazing. Thank you so much

Thames Valley General Surgery

General Surgery, Medical Weight Loss

Prior to the surgery Mr Greg Jones explained everything about the procedure with empathy. During the operation Mr Jones and all his team were pleasant and courteous at at times. At the post operative visit I was impressed at how much detail we went through and even viewed some images of the surgery - this element is an optional extra service. Overall an excellent service which I would not hesitate to recommend..

Private GP Extra

General Practice (GP)

Easy booking and what I felt were good time slots available. Considering the time the doctor spent on me against the rushed atmosphere of NHS GP services, I felt I got good value for money and a more thorough service. I will use Private GP Extra again if this current issue continues or if I/one of my family have a complex issue that I don't believe the NHS have the time/skill to handle in a standard GP setting.

Mr Jawad Freites

Obstetrician & Gynaecologist

I was really nervous about the procedure as it was a very personal area being operated on but everything was explained really well and Mr Freites used diagrams which really helped. Meeting him before the operation helped enormously and to find that he is such a knowledgeable and caring person was wonderful.I went into the operation with absolutely no worries.

Thames View at Charing Cross Hospital

Allergy Medicine, Audiology, + 39 more

Consultation for msk issues. Warm and open consultant. Asked lots of questions to understand the symptoms, impacts on my wellbeing and possible causes. I was provided with an initial diagnosis and for added assurance refrerred for imaging. Managed to get an MRI in good time. The MRI appointment was efficient and professional.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

It was a truly beautiful experience and we couldn’t have been more happy with the way it was handled, Davide and the lovely lady who was working with him ( apologies but have totally forgotten her name ) were really professional and attentive. Thank you for giving us a memorable experience that we will cherish