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Moorfields Private Eye Hospital

Ophthalmology

It would be helpful to add the following to your briefing: after surgery - we will offer to help you to a taxi or to the taxi rank, if you do not have a person to accompany you Worth considering clear plastic, wrap around glasses for walking/cycling in windy areas/or where likely to be grit in the air Clear some space in your fridge for the eye drops which will need to be refrigerated If you are travelling invest in a portable coolbag, with icepack to keep eye drops at the required temperature no eye make up on the day or for a month post op / swimming hair washing will be tricky for a few days, so consider dry shampoo explain to people what is normal in terms of recovery day by day over the subsequent days post surgery explain to people what to do, if despite taking the drops, there is a feeling of grit in eyes explain to people - if it is normal or not to see halos or to see with a soft focus - perhaps have images, which are shown ahead of time provide youtube video with how to insert drops - have practise drop session on a pre visit, with non irritant drops, to enable the technique to be mastered The person who provided the medicines did not go through the 'knuckle technique' which is on the document provided, trying to master this when your eye sight is recovering is not straightforward Suggest that patients have ibrufen 200 and or paracetemol at the ready suggest setting alarm on phone at regular intervals for drop taking suggest that surgeon creates faqs to answer frequent questions on the various options of lens, implications

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

Mr Murali Krishnan

Orthopaedic Surgeon

I Attended spire Washington 15th November to recieve total left hip replacement surgery from Dr Krishnan’s team. My experience from my first consultation to final discharge was superb. Having never been in hospital before, Everything was fully explained, and I was put totally at ease. The actual surgery went perfectly, the anethatists were brilliant and I felt no pain and slept through the operation which went very well. My Post operative care was first class, everyone involved in my care was excellent, and I was discharged the following day after some PT. My recovery from Surgery has been way better than expected, I was walking unaided after 9 days and by 4 weeks I was able to walk several miles, the incision has healed well and the scar is quite neat . This surgery has been life changing as I was struggling with mobility and pain from osteoarthritis, and now I’m back to normal and able to do all of the things I could before I developed the complaint. I can’t thank Dr Krishnan and his team enough and I would thoroughly recommend him without any reservation.

Mr Ross McLean

Breast Surgeon

For years, I contemplated breast enhancement and even attended a consultation before having children. I met with several surgeons, but from the moment I met Dr McLean, it was clear he was a cut above the rest. His knowledge and experience truly shone through, and his personal approach and guidance made the decision easy. The most daunting aspect wasn’t the surgery itself—I knew I was in safe hands—but the general anaesthetic, I had never been under anaesthesia before. However, I was thoroughly reassured by the anaesthetist and the entire team led by Dr McLean. They all provided a personal touch, which made a huge difference and gave me the reassurance I needed. Even though I had wanted this for years, it was still a big decision. The aftercare from Dr McLean has been nothing short of outstanding. He makes everything feel easy and straightforward, and I couldn’t be happier with my experience and more importantly the result. I love my new additions and wished I met Dr McLean years ago! I’ll be forever grateful.

Mr Amar Manandhar

Urologist

I would like to express my sincere gratitude for the outstanding care you have provided throughout my recent TURBT operation at the Heartlands Hospital in Birmingham. Undergoing surgery to remove cancer tumours from my bladder was naturally a worrying experience, but your professionalism, calm reassurance, and clear explanations made an enormous difference. Your exceptional patient care—from the way you guided me through the procedure to the attention you showed before and after the operation—helped me feel supported and confident at every step. I am truly grateful for the time you take to listen, answer questions, and ensure that your patients understand their treatment. I also appreciate the careful planning and guidance you have provided regarding my future treatments. Knowing that I will continue under your expert care brings me great comfort as I move forward on my path to recovery. Thank you once again for your skill, dedication, and compassion. I feel very fortunate to be under your care.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

The general experience was excellent - all the staff readily on call any time of the day or night. Although I had some blood pressure problems, it was dealt with efficiently. I would like to identify Aiden as a particularly lovely person who made me feel very relaxed in a stressful situation. The physios were also very good. I would have liked a more detailed discharge plan for exercises to aid my recovery. The pain killers given on discharge seem to be only mildly effective and my pain level remains quite high. I have a lot of bruising on my thigh, which l wasn't told as a possibility. I wasn't given any information about ways to help with the stiffness. Overall, I would recommend the hospital to anyone

Professor Bruce Kidd

Rheumatologist

I’ve been under the care of Professor Kidd for over five years due to ongoing joint pain and inflammation, and I couldn’t be more grateful for his support. He is consistently kind, attentive, and thorough in his investigations. He takes the time to explore different treatment options and ensures I feel informed and involved in every decision. Over the years, he has conducted comprehensive tests and tried various approaches to help manage my condition. He is always quick to see me when needed and provides clear, thoughtful solutions. His dedication and professionalism have made a huge difference in my quality of life.

Dr. Mohsin Hussain

Cardiologist

My care was faultless and there are no words or scores than can express my gratitude for the advice, care and guidance I received. From our first encounter, the feeling of empathy Dr Mohsin (and his team) showed, developed a profound level of trust and carried me through the process to a positive conclusion. I am so pleased that I took his advice. I understand that mine was a complex procedure and took longer than anticipated. Due to his professionalism, technical knowledge, experience and courage, I have a few more years to live. The best Christmas Present ever.

Dr. Pragati Kakkar

Obstetrician & Gynaecologist

Dr. Pragati was more than amazing! Walking into the clinic, she was very warm and welcoming. I went in for a saline sonography very nervous about the pain, she made me feel so comfortable and explained what she was doing at every stage of the scan which really put me at ease. She explained her findings clearly. After the scan she kindly answered some questions I had despite not including a consultation with my scan. So glad I came across United Wellness.

Deanbrook Practice

General Practice (GP)

Dr Groom made me feel at ease in my appointment with her today. An exceptional Doctor, who explained everything in a clear and concise way, and gave me time to explain some issues I’ve been experiencing. These private GP appointments are not cheap, but they are worth every penny if you can, and the additional time and care that you get in these appointments make a big difference. I’d thoroughly recommend booking in at the Candover Clinic.

The Salisbury Practice

Clinical Psychology, Psychology, + 1 more

I can’t thank The Salisbury Practice, and in particular Dr Steve Holmes, for the excellent support and help towards managing my chronic pain. The care and kindness shown towards me was amazing and I have greatly benefited from seeing Dr Steve. The Practice is a calm and reassuring place where I was always welcomed with warmth and compassion. I would highly recommend The Salisbury Practice.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

I had been experiencing problems with my thumb and knees, tried various things including thumb splint. Saw Dr James Thing and must say the experience start to finish was excellent, pinpointed problem areas and carried out scan and targeted areas that were problem and treated, now no longer need splin or pain relief. So much more movement in knees too. Would highly recommend.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I have benefited enormously from my involvement with APPI Clinics lol Hampstead to minimise surgical damage over the past 2 years. 3 months ago I broke a leg and now that has become load bearing we are starting to rebuild myself once again. The treatment and encouragement I continue to receive has and is excellent and I expect my personal well being will be restored

Mr David James

General Surgeon

Consultant David James. He was very professional throughout and followed through with a thorough investigation. He identified that there was nothing serious, discovered a haemorrhoid, and further identified polyps which were removed. Thank you for the full screening and for putting my mind at rest. Mr Harris

Mr Damian Clark

Orthopaedic Surgeon

Six week follow up appointment following a robotic assisted total knee replacement. Mr Clarke was recommend because I wanted to get back to a very physically active lifestyle and was advised the robotic would be a good option for me. At six weeks I am extremely happy with the results so far.