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Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Dr Arif Aslam

Dermatologist

Referred to Dr Aslam for MOHs surgery to a BCC located on the bridge of my nose. From start to finish this was a wholly positive experience. Dr Aslam is a highly skilled surgeon who took the time to patiently and clearly explain every stage of the process. The procedure took place at the Discover Laser clinic in Burnley. Extremely pleasant and comfortable surroundings and, having arrived at 8am I was ready to leave just after midday. Post operative care and follow ups all absolutely first class. In addition to his own skill as a surgeon, Dr Aslam has surrounded himself with a superb team. The theatre nurses and front of house staff at Discover Laser are fantastic and his PA Claire is friendly and highly efficient. All in all, Dr Aslam has a first class set up which I would highly recommend.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

All staff, from reception to nurses and surgeons, I found to be friendly, courteous, helpful and professional. I was generally rather nervous about the whole process, this being the very first time I experienced any form of surgery or a stay in hospital. However, I was treated with the utmost respect and understanding and felt well advised at all times, allowing me to make informed decisions at my own pace, without being pressured. I had to wait a bit longer than I had anticipated for surgery but by comparison to the NHS, it was efficient and slick. It is early days to comment properly on my shoulder replacement but things are progressing well although slowly and I am hopeful for the future.

Mr Sunil Kumar

Orthopaedic Surgeon

Mr Kumar’s secretary’s Jayne & Lisa were excellent in getting me booked into see mr Kumar any problems they sorted it out straight away when I saw mr Kumar he was very polite and explained everything what was going to happen to my knee replacement which put me at great ease and everything went exactly how mr Kumar said I am very pleased with the results after six weeks I’m walking fine now and going back to work with in the next few weeks could not fault anything they done even while staying in hospital over night the food was great and the staff fantastic the way they looked after me thank you

Mr Gavin Macpherson

Orthopaedic Surgeon

I had severe osteoarthritis in my right hip and I knew I needed a hip replacement. From my first consultation with Gavin he explained everything and his manner was calm and reassuring. I have a terrible needle phobia and all the nurses and staff were so kind to me. I must thank Gavins anaesthetist Alastair he calmed me down and my whole procedure was carried out very professionally. I cannot recommend Gavin and his team enough I am looking forward to my recovery and going back to my everyday activities with my brand new hip.

Mr Dominic Davenport

Orthopaedic Surgeon

I met with Mr Davenport to discuss my options in respect of potential knee replacement surgery. He confirmed my expectation that surgery would be necessary. Mr Davenport performed my surgery successfully at the beginning of January 2025 and four weeks later I am well advanced in my physiotherapy programme, ahead of where I might expect to be. I have found Mr Davenport to be friendly, professional and an extremely knowledgeable and skilful surgeon. I am very happy to recommend his professional services.

Harley Mind Care

Child & Adolescent Psychiatry, Psychiatry, + 1 more

Extremely disappointed with Harley Mind Care. Terrible patient communication, no accountability for mistakes made, I had to chase up and argue regarding every appointment for my daughter. Assessment appointment was cut short and when I raised a complaint to my insurance company Harley Mind lied about this. I do not feel my child was given adequate opportunity to discuss her concerns that led us to seeking an assessment in the first place. I would not recommend this clinic.

Diverse Minds Clinic

Psychiatry

Diverse Minds Clinic provided me with an excellent experience. Dr. Cappai, the consultant, has extensive experience and has diagnosed me with ASD and ADHD. It was a challenging and time-consuming assessment, but Dr. Cappai and the team at Diverse Minds Clinic were quite helpful in completing out the documents. The rooms are comfortable and the location is very nice. I cannot recommend enough!!!!

Meadows & Wood Hearing Care - Portishead

Audiology, Diagnostics & Testing

I have just got home from having my ears cleaned out by Toby, i slways enjoy my visits to have the treatment, Toby is very gentle and caring and I would recommend Meadows and Wood to anyone with wax ptoblems and hearing aid care - my son visits Worle and two friends go to Portishead also on my recommendation - I have been looked after for about 3 years now and am very happy with the service.

Montrose Health Group

Psychiatry, Psychology, + 1 more

A reallt fantastic service so far. We've been looking into private assessments for my son and it was expensive with long wait times every where we researched. Montrose were in touch within two days of my enquiry and we were triaged a week later. They respond quickly to communication, and warm and friendly and have been supportive of us at every step.

Ringway Dental Cheadle

Dentistry

We’ve had such a lovely experience at Ringway Dental so far. All of the team have been exceptional and have been fantastic with my 8 month old daughter, making her feel so comfortable! It has been amazing to find such a family friendly focus with such high standards. Both Claire and Stewart have been wonderful and we would highly recommend them.

Dr Richard Ang

Cardiologist

Dr Richard Ang was very helpful indeed in given me my results and also referring me to a Lipid specialist Professor Patel. I have only asked yesterday whether there is anyone else Dr Ang can recommend as the first appointment i can get to see Professor Patel is not until 30th March. If that timeline is ok i will leave. Thanks

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I feel so comfortable here after 3 years of no answers with the NHS. I have always been dismissed or gaslighted to think my issues are in my head. Mrs bulchandani has listened to me, addressed all my concerns and we have now found out the issue. I cant thank her enough has given me my confidence back.

Dr Chetan Kuloor

Psychiatrist

Dr Kuloor is really good, he is extremely responsive, providing a range of options and allowing the patient to go down the route that works best for them whilst he aids them where he can. He takes the time to listen to his patients and understand what they’re going through.

Mr Kumar Reddy

This follow up appointment was to assess my recovery from hip replacement surgery. Mr Reddy took me through some questions and reviewed my before and after x-rays. I no longer suffer any pain and I am able to walk without crutches, so overall a very satisfactory outcome..

Mr Gourab Misra

Obstetrician & Gynaecologist

Mr Misra is an excellent gynecologist, he has been in charge of my care for many years now, as new issues have arrisen as I have aged. His manner is understanding and respectful. His knowledge is immense and his ethics are impeccable. Outstanding service and care.