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GenesisCare Cambridge

Oncology

I was referred to Genesis by the NHS consultant oncologist to receive radiotherapy and hormone treatment for for my diagnosed advanced prostate cancer. I was seen very quickly at the Newmarket (Cambridge) branch of Genesis. The facilities are modern with state of the art CT and radiotherapy equipment. At all times the staff of all disciplines and specialties were extremely helpful and understanding. After 4 weeks (20 sessions) of radiotherapy my regular attendance finished. However I will continue to have regular reviews there with the oncologist and be given the specialist hormone therapy and other pills to be taken for 2 years. Another impressive feature at Genesis is the inclusion of gym sessions under personal guidance from two expert trainers. This is most helpful in countering the muscle loss resulting from hormone therapy. I am continuing with these sessions for some weeks after completing my treatment. In summary, Genesis Care has provided the highest possible standard of specialist cancer treatment and I would strongly recommend this organisation when radiotherapy treatment is needed.

Mr Sabur Malek

Orthopaedic Surgeon

I cannot praise Mr Malek enough. It is no exaggeration when I say that he has changed my life. From our very first meeting he was professional with a warm and friendly manner, and I felt that someone was actually hearing me. After what felt like a battle with my own GP to get to see a consultant, I was daunting going into that fiets appointment, but Mr Malek knew by just looking at how I walked, and the xray, how bad things were for me. He explained everything so I fully understood. What had happened to my hips, pointing out the problem areas on the xray, and what my options were. There was no pressure from Mr Malek, just a calm manner. As this was my second hip replacement I knew what to expect. Mr Malek came to see me in my room before the op, and explained the procedure that was about to take place. He answered any questions I had, and his calm nature left me feeling confident about going into theatre. My operation went as expected and I now have two perfect hips, thanks to Mr Malek. I am so thankful.

Practice Plus Group Surgical Centre, Devizes

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I was made to wait 6 months for my cataract operations because I had a cardioversion. This is a short sedation rather than a general anaesthetic. I have been given no clinical explanations for this. I am in perfect health despite my age. I understand that a normal waiting time at other hospitals is 6 weeks with good recovery after a major operation. I suspect there are no clinical reasons, just a bureaucratic hesitation to take the slightest risk. I wonder how many patients discover that “Well soon” should be retitled “Well sometime”. Your bureaucratic incompetence is illustrated by your list of specialists which does not include the name of my surgeon, your lead ophthalmologist Dr Marzena Raszewska. It is her recorded ability that persuaded me to wait the 6 months rather than seek an alternative.

Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

Mr Anthony Perera

Orthopaedic Surgeon

I was referred to Mr. Perera through our private insurance company Aviva. From the start Mr. Perera was welcoming and following X rays, discussed treatment and corrective surgery for my bunion problem and my toes. He went through the surgery procedure, explaining clearly what he would do and what to expect after the surgery. On the day of surgery he went through everything again with me, prior to the operation. I was kept in overnight and have had several follow up outpatient appointments. I would highly recommend Mr. Perera for his excellent bedside manner, knowledge and professionalism.

Mr Robin Rees

Orthopaedic Surgeon

Mr Rees explained the problem. He gave a very clear explanation of the options available go me. He also offered advice on what he felt was less like to be suitable for me. The appointment for surgery came through quickly. On the day of the surgery, the procedure went well. I went home with clear instructions and what to do if there were any problems. The post op appointment showed that the toes had fused and everything had gone well.. in summary, Mr Rees has been very professional, very kind and very efficient from start to finish. I would highly recommend him.

Professor Peter Irving

Gastroenterologist

Thank you so much for the wonderful care that Professor Irving gave to me towards the end of 2025. He was incredibly reassuring, kind, knowledgeable and I felt able to ask him any question (however he answered almost all my questions without me even having to ask them). As a fellow healthcare professional, you can really tell when someone cares about their job and patients and Professor Irving really does. Thank you also to his wonderful secretary Victoria for answering all emails and being so lovely on the phone. I would highly recommend Professor Irving.

Mr Debashis Ghosh

Breast Surgeon, General Surgeon

The word cancer is a very scary word. From the moment I met Mr Ghosh I felt in safe hands. He was kind, clear, professional and most of all he has - and is - looking after me very well. I feel in very safe hands. Every appointment is scheduled by his wonderful PA before I even reach home from the last appointment, which makes me feel like there is a plan at a time where you feel there really isn't a plan. He is supported by a wonderful team (thank you Heather!) and I honestly wouldn't hesitate to recommend him.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 37 more

We paid £240 to the consultant and gained no extra knowledge or benefit. She basically couldn’t help because she said I needed fertility and not recurrent miscarriage. She said there was a fertility consultant there I should have booked with. Then why not offer to not charge me and book me with right person? Isn’t that what healthcare should be about rather than about taking my money? There is no triage service in place to make sure I got the right appointment. I feel robbed at a time where I am vulnerable.

The York Dental Suite by Mafalda Queiroz

Dentistry

We have been attending Mafalda’s clinic for years now and always receive the best care! Her team are excellent (special mention for Jemma and Chloe). I would highly recommend them to any families - they are amazing with kids, so reassuring and make the whole experience fun. My son is having aligner treatment at the moment and always looks forward to visiting the clinic. Mafalda is so passionate about what she does and we feel we are in the best hands.

Dr Edward Nash

General (Internal) Medicine

Dr Nash had requested all my data from the Birmingham Hospitals and had read and fully understood the contents. He then asked me for many other details relevant to my condition and performed respiratory tests to make comparisons with my notes. He showed real interest in my concerns about my health. When I left the appointment I felt confident being in his care and had a plan arranged with him to proceed with the investigation of my lung condition.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

I cannot fault my hospital stay in any respect. It was a wholly positive experience, notwithstanding that I had major surgery! Every single member of staff I encountered made me feel I mattered. They were, without exception, so professional and caring and kind. And - when I needed a hug I received several! I would describe the care I received, from start to finish and in every respect, as exemplary.

Dr Francesco Lo Monaco

Cardiologist

Dr Lo Monaco is always professional and kind. He explains the situation and areas of exploration needed well and with patience and in laymen terms. He is flexible in which practice he can be seen and where necessary through different media. Although my cardiac problems are managed, when things change this extra attention to details really helps alleviate concerns

Mr Mark Tomlinson

General Surgeon

Mark Tomlinson was very thorough from my initial consultation through to the operation and post-operative care. He answered all my questions and explained the different treatment operations which were available to me as well as explaining the recovery period following my operation. I found Mark Tomlinson to be very personable and am happy to recommend him.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

I was delighted to meet Dr Luther this morning .He was professional and friendly ,he explained the condition AF and treatment options available to me ..Having read some of the reviews and having now met him personally it’s clear why Dr Luther is very highly regarded and is recommended by so many former and present patients under his expert care .

Nuffield Health Ipswich Hospital

Breast Surgery, Cardiology, + 16 more

An efficient reception desk, plenty of chairs in the waiting area with tea and coffee available (didn't try it so can't comment on quality). Seen pretty much on time and had a vey good consultation with Dr Hubbard who I found on my first meeting with her to be very personable.