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Quality Dental : Horsham

Dentistry

The set-up was scruffy/down at heel. The reception staff appeared weary, little interaction and certainly no putting anyone at ease. The approach to the outside of the building is unwelcoming and unclear. Far too many stairs with no assistance offered or given. No courteous instructions, no graciousness. The waiting room was full of materials to be used in decorating/ construction …. Maybe they thought the over large, badly adhered to the wall TV playing the same continuous “Winter” loop made up for feeling very much an inconvenience. One of the most annoying things is when you explain you’re deaf they say and they did “Oh we’ll speak loudly.” Empathy dictates clarity and pace NOT volume ( training needed in several areas ) seats in waiting area uncomfortable - nowhere to place/rest anything.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

I had an outstanding experience at London Gynae on Harley Street. From the moment I arrived, the team was warm, professional, and incredibly reassuring. The clinic is spotless, beautifully organised, and has a calm atmosphere that immediately puts you at ease. My consultation was thorough and unrushed. Everything was explained clearly and compassionately, and I genuinely felt listened to. The level of expertise is exceptional, but what impressed me most was the kindness and care shown throughout the entire visit. It’s rare to find a clinic that balances world‑class medical knowledge with such personalised attention. I left feeling informed, supported, and very grateful. I highly recommend London Gynae to anyone looking for excellent women’s health care in London.

Ms Rebecca Wilson

Breast Surgeon

Having been under the care of Rebecca for 4 months now, I can honestly say the care, kindness, professionalism, advice, information she has provided has been second to none and invaluable throughout my journey, Rebecca is always reassuring happy to answer any questions and go over anything which I’m unsure of, explaining things in depth, and whilst I appreciate Rebecca has a long line of patients to see, I’ve never felt rushed and I’m given as much time as needed at each appointment, Rebecca has also performed 2 surgeries on me, and on surgery days continues to make you feel at ease, walking you through the process of what’s going to happen. I have not experienced anything negative at all whilst under Rebecca’s care.

Mr Jayanth Paniker

Orthopaedic Surgeon

Mr Paniker is an asset to Claremont. His level of professionalism, empathy and expertise is brilliant. His approach was very patient centred, at my initial consultation he listened attentively to my concerns and symptoms. Mr Paniker assessed me and explained thoroughly the diagnosis and the treatment options I had. I appreciated the fact Mr Paniker took a keen interest and consideration regarding other health issues I had and the implications they had on my current situation. He was very helpful and polite throughout all contact with him. Thankfully he has helped me to resume full range of movement which has significantly improved my quality of life. Thank you very much for all your help.

Riz Ultrasound

Physiotherapy

I really appreciated being able to get a quick appointment and having my scan done by a doctor radiologist who could then explain what he saw and give me some advice. The scan was done quickly and it allowed me to promptly get the scan done for my GP. I was super pleased that the report arrived quickly, it was there in my emails before I even got home! There was a chaperone there too, the clinic was nice and the receptionist was very warm and friendly and efficient. All in all a great discovery for me as I felt the prices were very reasonable for private scans so I could use the service for regular health checks..

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

All the staff were friendly and helpful. The entire stay was comfortable and I felt informed at all times. Although I asked the anaesthetist and two other staff members for numbing cream for the cannula and being told this would be ok, this wasn't done. When I got to the theatre, the theatre nurse explained it was too late. I was a bit disappointed that I was only allowed a sandwich in the evening but was told this was because of the anaesthetic. The breakfast was lovely and one of the nurses kindly helped me with my suitcase when I left which was appreciated.

Mr James Robinson

Orthopaedic Surgeon

This visit was a one year follow up after a partial knee replacement Mr Robinson has been extremely helpful and supportive throughout the whole process. Pre-op he explained exactly what would be involved and managed my expectations of the outcome in a professional and reassuring way. I also felt well supported during the operation and in recovery. The procedure made an enormous difference to me and my lifestyle as I am now pain free and have regained mobility and the ability to exercise. I couldn’t be happier that I had the operation with Mr Robinson.

London Finsbury Clinic

Cosmetic (Aesthetic) Medicine

I had a great experience at this clinic for my Botox treatment. The staff was extremely friendly, professional, and made me feel comfortable from the moment I arrived. They took the time to explain every step of the procedure clearly and answered all my questions, which really helped me feel confident and relaxed. The clinic has a very clean and welcoming atmosphere, and the results look natural and exactly what I was hoping for. I would definitely recommend this clinic to anyone looking for high quality aesthetic treatments. Thank you ,Cristina

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Dr Tang was simply wonderful. He was very kind, gentle and understanding of my worries and health problem. He explained the procedures well and reassured me. After the endoscopies he reported back and explained clearly what he had found. All the staff at Hadley Wood were also extremely friendly, competent and reassuring, particularly Nurse Grace. Dr Tangs secretary was extremely efficient and friendly. She was quick to respond to my messages and ensured my consultations and treatment happened smoothly and speedily.

Allergy London

Allergy Medicine

The clinical team at Allergy London are very experienced, confident and kind. They have the ability to put families at ease and my daughter loved seeing them at her visits. I am so grateful to them for their expertise and thorough approach.. We had previously seen a different provider who unfortunately over-complicated the process of oral immunotherapy (OIT); Professor Fox's treatment was pragmatic, achievable and best of all incredibly effective in improving our child's allergies and quality of life.

The Agora Clinic

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

My partner and I came to the Agora for a fertility assessment as we've been trying to conceive for a couple of years. The doctor was kind in explaining our results and gave a clear plan of what they recommend moving forwards. I chose the clinic based on the good reviews and we are so happy that we did. All the staff we have come across have been very nice and answered any questions that we had. We feel comfortable choosing the Agora for IVF even though this is an unknown road ahead, i feel supported.

Mr Nimesh Patel

Orthopaedic Surgeon

Mr Patel had the results of my recent x-ray and MRI. He showed me them on-screen and interpreted them. He advised me of things I should do to maintain mobility but did not think the arthritis, though painful, was of sufficient severity to merit any surgical or medical interventions. His manner was entirely professional and helpful. He made clear I could come back within 6 months if things deteriorated. I could contact reception. I left on time and very satisfied with the prognosis and advice.

Mr Billy Jowett

Orthopaedic Surgeon

Mr Jowett was extremely personable making me feel very confident in his care. Everything was explained in clear and concise detail, with a follow up letter so that I could more readily digest the necessary information. Follow up diagnostics were quickly organised making for a very swift appraisal of my problem. I would have no hesitation on returning to Mr Jowett if the need arose and would certainly recommend. Thank you for your care and understanding.

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

Dr.Raiman has been exceptionally supportive and thoughtful through the whole process. I have been struggling with a very painful shoulder and arm for a long time - he very efficiently organised a MRI scan. His diagnoses were very clear, he took his time to explain to me what is happening and patiently listened to all my questions. He also suggested clear plans for my next few steps so I am very much reassured. Thanks very much for all your help :)

Mr Matthew Bultitude

Urologist

I have been in Matt's care for about 8 months or so from start to finish. He is a world class professional with an excellent approach as well. Never had any doubts about his abilities or knowledge. Never once put me under any pressure or rushed me. HOPEFULLY I will never have to use him again but if I have a reoccurrence I will 100% be using Matt.

Mr Aravind Desai

Orthopaedic Surgeon

Having had an unsatisfactory experience with NHS orthopaedics following an accident, I decided to consult Mr Desai. He was thorough, patient and took the time to explain clearly the nature of the fractures, the timescale for recovery and likely outcomes. Mr Desai is a consummate professional with an excellent bedside (deskside?) manner.