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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

Daniela Stan quite literally saved my life. I originally went to her for a routine abdominal ultrasound. Through her exceptional thoroughness and care, she suggested that I also check my thyroid and breasts — something I had never done before. I was not even aware that breast ultrasound was available as a screening option, as I had always thought mammograms were the only way. During this examination, Daniela found a very small invasive breast cancer at a stage where I had absolutely no symptoms. I had done yearly blood tests and many types of screening, but never breast imaging, simply because I did not know ultrasound was possible. My biopsy specialist and cancer treatment team later told me that Daniela is truly the hero of my story. Had it not been for her expertise and vigilance in finding such a small lesion, a few years later my situation could have been dramatically different. Daniela has many years of experience in both the UK and the US and it shows in every aspect of her work. She is incredibly thorough, highly skilled and deeply compassionate. What also deeply impressed me is that her fees are extremely affordable and she even offers free follow-up scans in cases where she finds lesions — something that speaks volumes about her integrity and genuine care for her patients. I urge every woman to prioritise breast screening and to see Daniela if possible. I will be forever grateful to her — she truly changed the course of my life.

Wessex Cardiology

Cardiology

Recently wanted an MOT to check that my heart was all fine due to having a HA at a young age. I had an ECG and a Stress Echogram procedure prior to my consultation with Mr Wilkinson. I requested to see Mr Wilkinson, as it was him who performed emergency stent procedures on me 14 years ago, and it was really great to see him again after all these years. Mr Wilkinson is top of his field and a very lovely guy. The nurse who performed my tests was really professional and friendly and very helpful. My consultation went very well and put my mind at ease. I went private as I wanted some Piece of mind and the NHS only deal with reactive situations (IE heart attack) and are not interested in supporting people years after treatments unless you have a serious issue. I can 100% recommend anyone looking to book private consultation / tests via Spite hospital. I only have one major gripe… they no longer, and for some time do not take a credit card payment (no longer use a card machine) the reasons were explained, as you can only do a BACS transfer now. I find this very unhelpful and this should be reinstated. If you have lots of spare cash around to complicate then this will not be a problem for you, but for people who use this service and it’s an extra expense, it’s more difficult. I would use Spite more if a credit card service was available.

Mr Ryan Chin Taw Cheong

ENT Surgeon

Dr Ryan treated me with a lot of respect, although my symptoms were not life threatening, he listened to me and took my complaints seriously. When I had the surgery under his supervision, the procedure and recovery process and next steps were explained to me very clearly. I knew exactly what the surgeons were doing to me and what the benefit and also risks of having the surgery was. On a personal level I really appreciated how comfortable he made me feel throughout the entire process. Also today when I had my post op check up (months after the surgery, later than ideal, but not his fault at all!) he remembered me and seemed genuinely invested in me as a person which isn't something I was expecting, given how many patients he must see! If you are reading this Doctor Cheong then I wish you all the best! :)

Dr Farah Rehman

Oncologist

Dr Farah Rehman is unquestionably an expert in her field. She is a compassionate, understanding, and highly skilled professional who has consistently listened to my concerns, as I have been her patient for many years. She always provides a clear, actionable plan that instils complete confidence in my care. She consistently takes the time to explain all treatment options clearly, ensuring I feel secure and well cared for. Dr Rehman listens carefully and communicates very effectively. Based on my personal experience, she is highly empathetic and treats her patients holistically with full support. I am incredibly fortunate to have her as my oncologist and deeply grateful for her care.

Professor Malcolm Finlay

Cardiologist

I first saw Professor Finlay as an NHS patient in January 2025 and one of the first things he said was that he could definitely improve my heart arrhythmia and improve my quality of life. He was right. He explained everything clearly without a lot of medical jargon and listened to my concerns. He is down to earth and doesn’t sugar coat things. He has seen me regularly for consultations and carried out another procedure when it became necessary. In these days where it’s sometimes difficult to trust people, I can honestly say that I trust Professor Finlay 100% to do the very best for me. I feel great and at 82 looking forward to travelling to Cairo next month.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Reception staff were very helpful both on arrival and when leaving the centre. The medical staff were very knowledgeable & took time to explain everything that would be part of the procedures. The doctor and his team of nurses worked very well together, a well run team. I liked the idea that a nurse remained beside me throughout all the procedures, explaining things as they happened. The recovery room nurse was very attentive and very helpful in her explanation of the printouts following the procedures. The discharge staff in the discharge waiting room provided a very welcome cup of tea and a slice of toast. I had been fasting for over 24 hours by that stage.

Mr Nick Bailey

Physiotherapist

Nick from Physio Jack Studios was really great. I had what I thought was a typical calf strain but all the standard treatments from another physio did not heal it. 4 weeks out from a marathon, I was unable to run 1km without pain. Nick went through a very thorough diagnostic appointment, corrected my diagnosis to an overloading issue at a specific calf/achilles muscle complex and guided me through multiple plyometric exercises and a progressive running plan to allow me to finish the marathon in 3hrs 40mins. Could not recommend him highly enough, super knowledgeable, detailed and passionate 👍

Daleswood Aesthetics

Cosmetic (Aesthetic) Medicine, Dermatology

Fantastic service and advice. Honest, friendly and very helpful whilst being extremely professional. A really good range of options and products, expertly explained and administered. Dr Denton is not only a medical professional but a lovely, caring person dedicated to helping you look and feel better. Visiting Daleswood on many occasions has really helped me with my self-confidence, physical, and mental health. There is no hard sell, and Dr Denton will only recommend what is best for you, explaining the benefits and risks if there are any.

Dr Antonis Pavlidis

Cardiologist

Dr Pavlidis saw me as I am in my late 50's and have high cholesterol levels and have done for many years, although my diet is good and I exercise regularly. He recommended that I started taking statins. I was sceptical of this at first, however, Dr Pavlidis made a logical and compelling case for doing so, which made absolute common sense. I have been on statins now for around 4 months, have had no adverse side effects, and my cholesterol levels have reduced significantly. It's one tiny pill a day but it could extend my life.

Mr Sameh Dimitri

General Surgeon

On entering the theatre I was greeted by a lovely member of staff (chaperone) she explained a brief description of what I was having done. Dr Dimitri explained the procedure in full and informed me each time he injected the vein, the nurse reassured me, held my hand as it was a little painful. The Dr then told me the aftercare should I be in pain or bleeding. All in all a great experience, it’s funny I always look forward to surgery as the doctors want to get me better. A great service. Many thanks

Mr John Terrace

General Surgeon

I recently had private hernia surgery and the experience was excellent from start to finish. The care was professional and reassuring throughout. I’d especially like to recommend John Terrace, whose clear and calm communication and expertise made everything feel straightforward. The clinic’s facilities were outstanding too — modern, spotless, and designed to make patients feel comfortable and well looked after. My recovery has been smooth, and I’m very grateful for the exceptional care I received.

Mr David Redfern

Orthopaedic Surgeon

He was excellent in every way. He had a superior knowledge of the issue I was presenting with, did a thorough physical exam and ordered further tests to pinpoint the problem. He was courteous and approachable and an excellent communicator. I feel as though I am in good hands, finally, w/ this orthopedic issue (for which I've seen several doctors in the past), and I am confident that a surgery performed by him on it will result in success and alleviate the pain I have been living w/ for too long.

London Heart Centre

Cardiology

I had an excellent experience with London heart centre thanks to Stevie. She handled my call with such professionalism, empathy, and efficiency, making what was a very stressful time feel much easier. My appointment was booked quickly and smoothly and everything was clearly explained. Having dealt with many people across different clinics and British Airways, I can honestly say this was by far the best experience I’ve had. Outstanding service and genuine care given.

Spire Montefiore Hospital

Dermatology, Breast Surgery, + 17 more

All staff, including the receptionist, were very nice and helpful. The hospital waiting areas and the consulting room were very clean and well maintained. There were unlimited free hot drinks and water available for waiting patients. Whilst the hospital does not have a car park, there was plenty of on-street parking available (charges varying up to £6.50 for 4 hours - enforced until 8pm), even on a busy Friday traffic wise after 4pm, when I arrived.

Sapphire Eye Care

Ophthalmology

Every stage of my procedure for my cataract operations (both eyes a week apart) went like 'a dream' from the excellent initial Consultation with Professor Luff, to the 2 excellently/professionally executed outpatient operations he and his excellent team carried out, to the excellent aftercare and not to mention the miraculous results!. If anyone (like me!) is petrified of such procedures I would highly recommend Professor Luff and his Sapphire Team.