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The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was referred to the Horder Centre for hip surgery as an NHS patient and the difference between that experience and my experiences in NHS hospitals couldn't have been more different. As it turned out, I also had two brief stays in an NHS hospital at around the same time, and experiencing a busy trauma ward in the Royal Victoria hospital in Brighton was pretty terrible. Unusually, I ended up having to have two operations in Crowborough on the same hip, so I was there for several days in all, and though no one really wants to be in hospital they do make every effort to make your stay as comfortable as possible. You get a single room with a TV (Freeview) and your own en-suite bathroom and fresh towels are brought every day. For a start, the staffing levels were brilliant. Someone was always on hand if I needed pain relief or anything else for that mattter. For every staff shiftI was allocated a care worker and a nurse, all of whom were absolutely lovely. They will help you with anything including a bed-wash or shower and if you have any questions they can't answer themselves they will find someone who can. I was regularly offered pain medication and if I felt I needed some in between rounds I had only to ring the bell beside my bed and I was usually able to have it. The food is good and plentiful and the menu choices provide plenty of variety. The staff who bring round the food as well as a trolley offering hot drinks or fruit juice are cheerful and friendly as well as punctual. Even the housekeeping staff were lovely. Although I'm sure all the staff were busy (for example, the care assistants take care of 6 patients on each shift), no one ever seemed to be under too much pressure and they always had time for a chat. They will arrange transport two and from the hospital if you need it, whether in an ambulance or by car, and even the drivers love working there. Some of the staff I met have worked there for many years, which speaks for itself. If I were referred to the Horder Centre rather than an NHS hospital or further surgery at any point I would feel confident that I would be well taken care of.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I had to visit the Vermilion Endodontic Team after my dentist discovered that I needed specialist root canal treatment on not one, but two teeth. My initial reaction was sheer panic, especially since I'm not the biggest fan of going to the dentist. However, my overall experience at Vermilion was nothing short of amazing – so much so that I actually began looking forward to my visits! David Treagus and Megan were incredibly welcoming, and I could tell David immediately recognized the fear on my face. Both of them were quick to put me at ease. During my initial appointment, David took the time to walk me through the entire process. He explained exactly what he was going to do, the expected outcomes, and even the potential risks involved. When it came to my first root canal session, I was absolutely terrified – to say I was "bricking it" would be an understatement. However, David reassured me that we would go at a pace I was comfortable with, and that if I needed a break at any point, I just had to give him a wave. Root canal treatment is a lengthy process, so I had several two-hour appointments over the course of about 12 weeks. By my second appointment, because the experience had been so pleasant, I was, for the first time in my life, actually looking forward to going to the dentist. Fast forward to the end of my 12 weeks, and my teeth are looking and feeling great again! I can't thank David and Megan enough for the incredible work they did. I'm now able to smile again without any pain or discomfort. While I understand that visiting a specialist comes at a cost, I can honestly say I am so glad I chose Vermilion. The entire team, from the front of house to the specialists, is amazing and truly understanding. No matter what, they will make you feel calm, cared for, and well looked after.

London Heart Centre

Cardiology

Outstanding Cardiologist – Exceptional Care I cannot thank Dr. Nikolaos Papageorgiou enough for his exceptional care and expertise. He has been looking after my father for several years, and more recently, I have also had the privilege of being under his care. His professionalism, depth of knowledge, and genuine compassion stand out from the very first consultation. Dr. Nikolaos Papageorgiou takes the time to listen carefully, explain things clearly, and ensure we fully understood our conditions and treatment options. He combines a reassuring and compassionate manner with a meticulous, evidence-based approach to cardiology, which inspires complete confidence. Thanks to his dedication and guidance, my father’s heart condition is managed well, and my own concerns were addressed swiftly and effectively. It’s rare to find a doctor who is both incredibly skilled and genuinely kind — Dr. Nikolaos Papageorgiou embodies both. We are truly grateful for his continued care and would not hesitate to recommend Dr. Nikolaos Papageorgiou as a first-class cardiologist in London. His dedication and care have made a real difference to our family’s health and peace of mind.

Mr Sourav Das

Obstetrician & Gynaecologist

A heartfelt thank you to Mr Das – an exceptional gynaecologist who brought clarity, relief and cutting-edge care to me. After a long journey navigating the system, I was fortunate to be referred to Mr Das—a consultant who not only listened with care but acted swiftly to help me find a solution. He expedited my case with professionalism and empathy, ensuring I received the right investigations, including an MRI, which I’d never had before for my condition. Mr Das explored all options with me, including surgery, but ultimately prescribed a newly approved medication—relugolix combination therapy—which has already made a remarkable difference. My pain has dropped from a level 10 to a manageable 3–4, and I’m no longer as housebound as I once was. I’m regaining mobility, confidence and a sense of control. What Mr Das gave me—beyond clinical care—was hope. Hope without surgery. Hope through thoughtful, personalised treatment using the latest advances in gynaecology. I’m deeply grateful for his support and cannot recommend him highly enough.

Dr Shalini Chawla

Obstetrician & Gynaecologist

Dr. Shalini was my OB consultant from my third trimester until the delivery of my baby at UCLH Fitzrovia Suite. From the very beginning, she demonstrated exceptional professionalism and was extremely knowledgeable. I chose private care because I wanted continuity and to ensure I could have an epidural on demand if I needed it. From our first appointment, I knew I was in the best hands. Dr. Shalini took the time to understand and fully respect my birth plan, ensuring that my preferences were always considered and followed wherever possible. Her approach to pain management during labor and postnatal care was truly commendable. She ensured my comfort and wellbeing at every stage. What I appreciated most was her excellent communication and accessibility. She was always available to address my questions and concern throughout the process. I would highly recommend Dr. Shalini to anyone seeking an OB who provides exceptional, patient-centered care with genuine kindness and professionalism.

Ms Rachel Clarkson

Nutritionist

I thought a was really going to struggle by changing my diet for my DNA but I don't feel bad at all and I still get to eat the foods that I love. My meals feel complete and my mind is happy. I'm not having food anxiety anymore! The DNA Way has given me flexibility with eating and it almost feels playful with the techniques I've been taught by Rachel and the team. I actually feel amazing with the changes that we've made together. It's the first time in so long that I'd be happy to get in a bikini. My brain fog is gone, I'm clearer in the mind, not bloated any more and my energy is back to where it was a few years ago. I feel like menopause has been totally managed!!

Dr Somnath Kumar

Cardiologist

I contacted Dr Kumar because, following a stroke, the wait on the NHS for the recommended EchoCardiogram was 5.5 months. He arranged that for me within a couple of days and wrote back with the (good) results a few days after that. I then had a person to person consultation where I was able to ask lots of questions. He was highly professional, but what I especially appreciated was his kindness when I asked questions which felt a little silly, but had troubled me about palpitations, etc. I cannot recommend him highly enough.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

On contacting the clinic we were offered an appointment the very same day. On arrival the receptionists were very helpful & friendly. With very little waiting time we saw the Doctor. She couldn’t have been more helpful & understanding with further treatment organised and confirmed by email the following day. The whole experience was a breath of fresh air & would highly recommend Well Life Clinic to anyone looking for an efficient service.

Mr Noaman Sarfraz

General Surgeon

I feel very at ease at all of my appointments with Mr Sarfraz, he always explains things in a very clear way and is very informative. I feel very comfortable asking any questions that I may have, although usually Mr Sarfraz has provided all details explaining treatment and procedures which doesn't leave many questions left to ask. I would highly recommend him. I feel very lucky to have him on my side in my fight against cancer.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 5 more

Mr Gouws is very good on attending my needs and questions.Good follow up appointmentMr. Good is a highly respected medical professional. He consistently demonstrates exceptional care and expertise in his practice. Patients often express their gratitude for his thorough explanations and gentle demeanor. His dedication to his patients' well-being is truly commendable. He is undoubtedly a valuable asset to the medical community.

Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

I had my gall bladder removed and the hospital and staff were fantastic in every way.The care I received was excellent. I am still recovering but my aftercare so far has been very good and very helpful thankyou to all the staff and my consultant for everything.Would recommend this hospital to anyone thinking of having a precedure done.

Mr Peter Cooke

Urologist

Can’t complain about anything other than being informed about what time I would be going down for my operation. I arrived at 7am and nobody seemed to know what time I would be going down to theatre, eventually I went down around 2pm. These are very stressful times so knowing what timescales to deal with would make things less stressful

Mr Hani Abdul-Jabar

Orthopaedic Surgeon

Procedure was fully explained balanced the risks & benefits, reassuring and realistic. Friendly and optimistic approach, focused on treatment no time wasted on chit chat. Follow up on day of surgery personal visit, very positive 8 weeks post . Confident and reassuring approach, softly spoken and direct

Integrated Physical Medicine by Naval Mair

Chiropractic, Holistic Therapy, + 3 more

Utterly exceptional! The most knowledgeable, caring, welcoming, understanding and professional Team. Sumyu was absolutely incredible, detail focused and talented. Naval was charming, fun, expert and honest. They went the extra mile and it’s hugely appreciated. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Oval Medical Centre

Cardiology, Cosmetic (Aesthetic) Medicine, + 10 more

I would like to thank Dr. Lisete for her excellent work and support during my treatment. I have been improving a lot since I started my sessions with her. She is a very caring, professional, and dedicated psychologist. I’m very satisfied with the therapy and highly recommend her services.

Mr Madhusudhan Nannaparaju

Orthopaedic Surgeon

I have recently had a full hip replacement performed by Mr Nannaparaju. From my fist consultation, the operation and recent post operation review Mr Nannaparaju has been polite, informative, professional and I am very pleased with the result.