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Mr Christopher Challand

General Surgeon

Mr Challand always greeted me with a very pleasant and positive attitude at our face to face meetings. This was very encouraging and helped me to carry the positivity throughout my time under Mr Challand's care. When I came round out of the initial surgery, I saw my situation and for the next 2 days I allowed my internal voices to voice how they saw my future situation. However at the end of the 2nd day, I gave myself a good talking to, that tomorrow (the 3rd day) there would be no more "why me" complaining. This is how I carried on - Only Positivity, and it worked for me. Yes, there were a few situations but I dealt with each in a plus positive manner. I always made sure to greet every one with a positive outlook. My visits with Mr Challand have always been very pleasant and straight to the point. Thanks to all the staff who were involved with my case. I'm so fortunate to be here and can only express my sincere thanks to all. The best gift to me has been the reversal. I now have to learn how to get used to the old system of toiletries!! Regards Margaret P

GenesisCare Birmingham

Oncology

Upon arriving at Genesis care I was impressed by its warm, friendly and immaculate environment. The little touches like a jigsaw for patients to work on and the endless offers of coffee and biscuits were appreciated. The Staff and radiographers were incredibly professional and so very pleasant. They quickly put my mind at rest. They were really focused on making sure I was ok during the whole treatment journey. While undergoing treatment I got to meet a Penny Brohn counsellor which was very much appreciated as cancer and its treatment can be a very challenging time. Last but not least the addition of a fleet of drivers that took me to every appointment, waited for me, and drove me home was a real comfort. The drivers, like all the staff, were so friendly and chatted to me in a way that relaxed me and helped me feel calmer upon arrival. Cancer is a tough journey but everyone at Genesis Care made it much easier in so many ways. I cannot recommend the entire team, that make it work flawlessly, highly enough.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

An excellent experience over all ; - Making an appointment to see Mr. Kevin Oneill was handled both professionally and warmly by Ruby Bhangu . - The receptionist ( sorry can not remember her name )at the welcome desk On Monday 8th 5.oo pm , was again friendly and professional - My appointment with Mr. ONeill was brilliant , clear discussion's and clear explanations for him which made me feel confident and in good hands , his demeanour was excellent and he talked with me in a way that I fully understood. - After my appointment MR. ONeill personally handed me over to the young lady who brought me to his office and she kindly directed me to one of the assistants who booked my MRI and Xray . Both of these team were again very professional but also made me feel they truly cared . Over all I feel extremely thankful to have such support .

HCA Healthcare UK The Harley Street Clinic

Breast Surgery, Cardiology, + 9 more

The toilets were yet again filthy. For the second time I complained. I appreciate that nothing will change, but I discussed not only with the nurse, but also with front desk that the hygiene level was very low indeed. In a private facility this is a disgrace. Further, I found that any details given on a prior visit had not updated onto the current registration form. While I came in after 6.30 pm, i have seen the awful queues for registration at earlier times. Your reception person was on his own and was also on his own on the prior visit, and the paperwork took far too long. You need more than one person on the front desk. Overall, the clinic is poor.

Ms Sue Camp

Nutritionist

Here’s an improved, polished version of your review—warm, clear, and professional: ⸻ I’ve had the pleasure of benefiting from Sue’s expertise on several occasions over the past couple of years, seeking her guidance on nutrition, supplements, and overall wellbeing. She is incredibly supportive, deeply knowledgeable, and genuinely passionate about the work she does. My blood test results were analysed quickly and thoroughly, and she provided a personalised plan tailored with real care and precision. I can’t recommend her highly enough.

Dr Hisam Siddiqi

Haematologist

I was referred for CT due to some shadowing in my gum. Dr Siddiq was very calming and explained the whole process thoroughly so i knew what to expect when i went for the CT as i am claustrophobic . When the results came through , Dr Siddiq went through this with me so i could easily understand everything and was happy for me to question anything i was unsure about . He also explained the next steps i should expect and was very reassuring , which made the whole process so much easier and less stressful.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

The New Vic --- now known as the 'BUPA New Victoria' --- is a smallish but excellent private hospital situated just off the A3 between Wimbledon and Kingston. It has recently been enlarged and its large Reception is now most welcoming. So far as I know, the rooms are all of the ground floor and overlook well-maintained gardens. Surgical procedures that my family and I have had at the New Vic over the last thirty years have all been trouble-free and successful.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

Mr Avis has been so thorough and responsive to the issues. He immediately did multi level investigation to separate my shoulder from my wrist issues and literally sorted out the injections into my shoulder on the day I was there. I was so impressed. He is also very pragmatic about the options and empowering to the patient giving all the information to make an informed choice. The hospital orator is beautiful - spotless and all the team are fabulous.

Mr Yasin El-Wajeh

Oral & Maxillofacial Surgeon

I went in for a tooth extraction today, and based on past experiences I was expecting it to be pretty unpleasant. This was completely different. The numbing injections were easy, and the actual extraction took what felt like minutes with zero pain. I’ve been home for six hours now and still haven’t needed any painkillers at all. As far as dental visits and extractions go, this was genuinely a breeze, Yasin is an absolute wizard.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I saw Mr. Prezerakos yesterday and had an excellent experience. He was incredibly knowledgeable and took the time to explain everything clearly, which put me at ease right away. His warm, friendly, and approachable manner made the whole visit feel comfortable and reassuring. I left feeling confident in the care I received and would highly recommend him to anyone looking for a truly exceptional spinal consultant.

Santis Health - Prostate Cancer Clinic

Urology

I had a remote telephone consultation with Professor Eden following being diagnosed with prostate cancer at my local hospital and their proposed treatment for it which I was not happy with. We discussed my case and I was reassured by what Professor Eden said and the treatment proposed to the extent that I have booked up with him for carry out a Robotic assisted radical prostatectomy.

Dr Hana Soliman

Psychiatrist

I had a very lovely visit to this practice. The reception staff were friendly and attentive. Dr Soliman was very friendly, explained things well and also interested in the details of my care. Dr Soliman gave me lots of advice and insight into my health and care that I hadn’t initially thought of and I am very appreciative of this. I can’t wait to utilise this insight going forwards.

Dr Amin Karim

Dermatologist

Dr Karim and his team were great they had a sensible and relaxing bed side manners and certainly made the procedure easy to understand and were really clear , they repeated my details on more than one occasion, top ensure safety,Dr Karim performed the procedure under a local anaesthetic and all was totally painless. I am really pleased with the team and what they have done for me

Newmedica Manchester West

Ophthalmology

I visited this clinic on the 11 Dec 2025, after a short wait and a number of tests i was able to discuss my results with the consultant Mr Bhayani who i found to be excellent, kind, patient, empathetic and very knowledgeable, he answered all my concerns in a friendly unrushed manner, I will certainly continue to use this service and would highly recommend it.

Mr Kevin O'Neill

Neurosurgeon

I believe I have covered this in my previous notes attached . My visit was excellent , Kevin ONeill and his team are top notch, Cleveland Clinic Victoria should be very proud to have such a World class team . I am in the hospitality business ; Hotels, Restaurants and Bars , I was impressed by the genuine sense of care and detailed follow up .

Dr Alex Everitt

Neurologist

Dr Everitt is very professional but most importantly very kind and considerate in dealing with such a difficult and complex illness. He always helps to make my wife relaxed and shows great patience during her visit. Dr Everitt is extremely good at explaining very complex issues in a way that we can understand and he ensures that we do.