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Moorfields Private Eye Hospital

Ophthalmology

I attended the hospital to have planned eye surgery consisting of cataract removal, lens replacement and full thickness corneal replacement under general anaesthetic. I arrived early and was allocated to a private ensuite room with secure storage. Nurses confirmed all the necessary checks that had been conducted the previois day in pre-assessment. A nurse applied gel to my hand to numb it ready for a cannula and provided surgical stockings. The anaesthetist visited to re-confirm details and provide reassurance. The surgeon visited to review procedure and risks. The nurse accompanied me to the anaesthesia room and looked after my clothes. After fitting the cannula painlessly, after the anaesthetic I knew nothing until awakening in recovery, with a pad over the affected eye. I was taken back to my room feeling fit and well. Nurses checked on me and provided the refreshments I had ordered. The surgeon visited again to confirm the follow up appointment. Medications were made ready, with post operative guidance. My chaperone arrived to take me home. The whole thing was completed on schedule.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Mr Sumit Midya

General Surgeon

I cannot recommend Mr. Midya highly enough. From my initial consultation through to post-operative care, he was the epitome of kindness, professionalism, and expertise. What truly set him apart was his ability to make a potentially stressful situation completely manageable. He is incredibly knowledgeable, taking the time to explain every detail of the surgery in a way that was clear and reassuring. Crucially, his fantastic sense of humour was a genuine comfort—it instantly put me at ease before the operation and even had me laughing post-surgery, (even if it did test his handiwork!) which was a brilliant start to my recovery. I had complete faith in his abilities, and the results of the surgery have been excellent. I would have absolutely no hesitation in choosing him again for any future procedure.

Dr. Giovanni Luigi De Maria

Cardiologist

Very efficient but my one concern is that in the process of trying to sort out the problem mis communication somewhere along the line I was prescribed the wrong increase of a drug that I am taking which resulted in me suffering a very bad case of diarrhoea my doctor at the time questioned it but to no avail hence the problem it wasn’t Dr Marie or my GP so it’s someone who answered the original question phone call who took it on themselves to increase the wrong drug according to Dr Marie and this shouldn’t happen other than that I can’t fault anything and hopefully now I’m back on the correct drug it will clear up and I can get back to eating a Norman diet again 🤞🤞

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

Pure Sports Medicine - Raynes Park

Nutrition, Osteopathy, + 4 more

Jessica was my consultant for my hip arthroscopy surgery, and I couldn’t have asked for better care. My recovery came with several complications and turned into a long, complex journey, but Jessica supported me every step of the way and got me back on track after seven months of intense physio. She was truly amazing. I deeply appreciated her positive, human approach and the time she took to build a genuine relationship with me as a patient. I would highly recommend her to anyone. Thank you, Jessica!

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

Mr Iqbal was very kind and professional and i was very comfortable with him operating on my eyes.The procedure was explained in detail, it was recommended that I researched and thought about the eye surgery that we have discussed. I had 2 appointments with Mr Iqbal before surgery. Hospital staff were very helpful and I felt very well cared for after my operation. I would highly recommend Mr Iqbal and very much appreciated his work and thank him so much. I'm truly delighted with my eyes.

Newmedica Plymouth

Ophthalmology

Everything was excellent. Staff were kind, friendly and efficient without exception. My only concern is that there does not seem to have been a good reason for the 14 week wait after referral. It seemed clear that Newmedica would have had capacity to complete the procedure sooner but apparently the NHS would not pay for this flexibility. My sight deteriorated in that time so that was a personal negative.

John Flynn Opticians

Optometry

Dr Sheeraz was able to assess and confirm the diagnosis of a recently detected issue with my vision. Elsewhere I was informed that the I would require dye in my eye which would impair driving etc for a few hours, however, this was not necessary due to leading technology at Dr Sheeraz’s practice. Dr Sheeraz talked me through the findings and was able to put me at immediate ease. Highly recommended!

Dr Ajay Mathew Abraham

Rheumatologist

I recently attended an appointment with Dr Abraham and was really impressed with his approach. I was very anxious regarding my health condition that has been ongoing for sometime. Dr Abraham explaining clearly the approach that was necessary for diagnosis and treatment was so helpful and really put my mind at ease. He has already followed up on next steps and I have total confidence in his care.

Dr. Lauren Colquhoun

General Practitioner

I was very anxious about having a Mirena coil fitted but Dr Colquhoun’s manner and support put me at ease. She was very compassionate and did not rush the procedure. Everything was fully explained and all my questions answered. Her care and patience make the world of difference for anxious patients like myself, and I actually forget I am in a doctor’s office at Willow.

Mr Dimitri Yanni

Orthopaedic Surgeon

I was very happy for Mr Yanni to be my surgeon again. He explains everything very well and listens to what I need . He is friendly calm and instils confidence in him and his team which makes me trust him to do his best for me. I am very pleased that I had Mr Yanni again for my operation and wouldn’t hesitate to ask for him again thankyou for looking after me

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

Absolutely fantastic. The staff at Lanthon were so friendly and it was a beautiful, calming space. The whole process felt very smooth and each step was clearly explained to me. I also received my results super quickly (just 2 days!) and loved how they came with a detailed report from a doctor, explaining them all in a personalised manner. 10/10 all round!

Mr Hasan Ahmed

Orthopaedic Surgeon

Mr Ahmed explained the full procedure. Pros and Cons. My overall experience during the day of the procedure was excellent. Everyone was professional and kind and ensured I had the best possible care. Mr Ahmed explained how I would feel during recovery and the exercises to start. I was very happy with the aftercare and my follow up appointments

Mr Tim Bracewell-Milnes

Fertility Medicine, Obstetrician & Gynaecologist

We first reached out to Tim after two years of trying to conceive our second child. From the very beginning, he was incredibly supportive and shared a wealth of knowledge, no question was ever too small or too much. Thanks to his guidance and encouragement, we’re now 16 weeks pregnant. We truly wouldn’t be here without his help.

Dr. Abdul Ashish

General (Internal) Medicine, Respiratory Doctor

This was our fourth visit with Dr.Ashish. He takes time to put you at ease and explain everything. He was very clear and made sure we understood all options and the consistency of seeing the same consultant each time means valuable time is not wasted going over history at each visit. Overall a well worthwhile expense.