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London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I was at St Josephs for a repair to the rotator cuff of my right shoulder. Admission was at 11:00 hrs and I was shown to a private room with ensuite bathroom, bed, easy chair and TV with Internet and Sky access. A nurse took a set of observations and both the surgeon and anaesthetist came in to discuss my surgery and confirm my consent. At 12:00 I walked in gown and slippers to the operating theatre and once on the operating table I was connected to various monitors. A pre med drug was injected via a canula on the back of my right hand. At 13:00hrs I woke up in the recovery room with the operation complete. After a short while my bed was wheeled back to my room. Further sets of observations were taken and later I was given my choice of post op snack and coffee. A physio came to see me and gave me a sheet of recommended exercises. At 19:00 my daughter arrived to take me home. I was happy with all aspects of the day.

Mr Sanjeev Lakshaman Chitnis

Orthopaedic Surgeon

I recently visited dr chitnis with a wrist injury that had been ongoing since February this year. He was very professional and was able to tell me my MRI results promptly and answer all questions that I had. He then got me booked in for surgery, he explained in great detail which procedures I would be having and what to expect. I was very nervous for the surgery but he was quick to put my mind at ease. I’ve since seen him at a few follow up appointments for dressing/stitch removal and then also to check the mobility of my wrist after surgery. He gave me physio/exercise and scar massage instructions, explaining to me very clearly what to do and what to expect at each stage of my recovery. I felt extremely at ease at all appointments and am very grateful he was able to rectify my injury.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

My first appointment was cancelled by the clinic this was after telling me to pay the fee upfront and re booked two weeks later. I arrived on time for my appointment and was told there would be a delay again. After waiting for sometime I asked the staff to find out what the delay was I was then seen by the clinician half an hour later. My experience with the clinician I felt was not worth the fee. I was not examined correctly I was not given any advice as to how to deal with the issue and the letter I received afterwards was not very accurate or informative. So I would not go back again or recommend.

The iGP - Private Doctors - Cardiff Gate

Acupuncture, Allergy Medicine, + 21 more

I was delighted by Cardiff Gate. I had a PSA blood panel. I would be HUGELY delighted if you would consider the following: Blood tests at Sancta in Swansea could gather blood work across greater Swansea Bay. As a suggestion to you, please consider offering that on ONE of your 2 visits per week to Sancta. say, offer morning bloods? Then charge clients a small extra fee to cover a courier to run them all back to Cardiff at midday. You don't really offer such a Bloods service ain Swansea at the moment and it would cover its costs and bring in regular business.

Spire Harpenden Hospital

I was an NHS patient struggling with gallstones and experiencing frequent attacks. After doing some research, I was able to book an appointment at Spire Hospital Harpenden, where I first met Mr. Jambulingam in August this year. Just two months after that initial consultation, I had my gallbladder removed. I want to express my deepest thanks to Mr. Jambulingam and the entire team at Spire Hospital Harpenden. From beginning to end, the care and experience were exceptional, and I am truly grateful for everything they have done for me.

Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

My experience overall was very good. I gave 4 stars instead of 5 because the Receptionist in the Imaging Department (Basement) was off-hand, unhelpful and unfriendly. My only other complaint is that I was told that it is never possible to speak to anyone in accounts regarding invoicing, whether it is face to face or on the telephone. This is an unacceptable practice which upsets a lot of people. The thought of not being able to sort out any invoicing issues except by email is a worry to many, especially older people.

Mr Ertan Erel

Plastic Surgeon

I had rynoplasty 2 years ago by prof Erol . I was initially happy with the nose results , later my nose grew and became like a beak nose . I had revision rynoplasty by Erol and now am very happy . The reason my nose grew was found to be cysts in my skin . This cysts were shaved in my operation and I had a very good result . I recommend prof Erol for rynoplasty surgery . He is really good doctor and great to talk to highly recommend.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

My experience at Aura has been consistently excellent. I have beee a patient at the practice for several years and cannot recommend it highly enough. The reception staff are always welcoming and ensure appointments run smoothly. My recent visit was great as always- I appreciate the personalised approach to maintaining my oral health. Nadine is an exceptionally skilful dentist and her hygienist team are superb too.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

I made contact with me Khan’s office after a bad experience. I was reassured by his CV on your website. My experience is as follows: Mr Khan’s considerable expert clinical knowledge, experience and skill combined with his quiet calm and supportive manner has made me feel safe and reassured to continue with his care management plan to maintain my good health. I made a good decision to attend 25 Harley Street.

Mr James Holton

Orthopaedic Surgeon

A truly dedicated and competent man that inspires confidence and immediate trust. From the first consultation I was put at ease, reassured and knew I was in good hands. My operation, whilst not being as straightforward as it normally would have been, was a complete success and recovery was smooth and rapid. Mr Horton has given me my life back.

Mr Mark Farndon

Orthopaedic Surgeon

I have seen Mark for the same operation on each foot over the last seven years. He has been great, explains things very well and through the processes he has ensured I am clear at every step. I would have no hesitation in recommending Mark as a consultant, I would absolutely go back to him with no hesitation if required.

Mr Elias Kovoor

Obstetrician & Gynaecologist

I’ve been seeing Mr Kovoor for a few months now. He always has a calm demeanour which for me immediately puts me at ease. Consultations have not been rushed, and he allows you to ask any questions you have and explain your options clearly and without fluff which is always appreciated.

Ms Bev Kimminau

Nurse

Bev was kind, sensitive and a breath of fresh air along this incredibly difficult journey. She took the time to answer our questions and made us feel heard. We are so grateful for her knowledge and expertise. We felt advocated for and listened to. We cannot thank her enough

Mr Benjamin Bloch

Orthopaedic Surgeon

Had a very good consultation with Mr Bloch last Wednesday and as a result I am now booked in for my full right hip operation early January. Everything regarding the operation was explained to me and I now feel confident going forward towards a pain free life.

Prof. Ben Miranda

Plastic Surgeon

I had a carpal tunnel release. Professor Miranda was caring, professional and competent. Both before and after the procedure he provided support and clarity. Aftercare was clear and aided a speedy recovery.