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Duality Healthcare Newry

Audiology, Diagnostics & Testing, + 5 more

I had the misfortune to talk to Dr. Declan Morgan, co-founder of Duality via Teleconference, or rather be spoken down to. Arriving late and in an evidently bad mood to the call, complaining about previous patients issues being 'complex', Dr. Morgan dismissed my 25yr medical history including diagnoses, seizures, medication and family history. With regards to family history, he regarded their diagnoses for pernicious anemia as a "quasi-diagnosis", sowing doubt on the ongoing medical care recieved by my family - without any evidence to do so. He initially refused to read any of the medical history supplied to him, and spent the entire call telling me how much of a disaster it is to self-medicate an ongoing potential autoimune disease without once asking me about my symptoms, or why I had begun to self inejct with B12, instead telling me to stop despite this self-medicating having massive improvement of life (depression, fatigue, tremors, numb/tingling in digits). The entire call felt like a patronising session in telling me not to self medicate, despite that being the entire purpose of the call, I was seeking medical help to get a diagnosis so that I dont have to manage the symptoms alone. His demenor was dismissive, patronising, and dangerous - he outright refused to look at the provided genetic results that show I have multiple genetic markers for b12 and folate deficiency which is why I was self medicating. But instead of looking at the history, he sowed doubt into the diagnosis of my relatives (Sister, Mother, Great-Grandmother) and completely ignored the requests for more tests such as Intrinsic Factor, homocysteine, Active B12, MMA or a variety of other diagnostic tools which could help confirm or disprove the possible diagnosis of b12 deficiciency. Given the medical history which left me feeling completey inhuman without b12 supplementation, it felt very callous and dismissive to instruct me to cease all supplementation and medication for 3+ months before seeking further diagnostic testing. I was so furious after this call for days that I seriously considered cancelling my Duality membership. I have rarely experienced such a terrible bedside manner and I was left with such a terrible impression I really am no longer sure whether Duality Healthcare is a service I want to support. I have monthly calls with another doctor and her bedside manner and feedback has been instrumental in my weightloss on mounjaro and treating gout and other issues, if the experience with other doctors (both in Omagh and Newry) weren't as positive and reassuring then I would most certainly have cancelled. As it stands, I'm still in two minds.

The Lindo Wing at St Mary’s Hospital

Allergy Medicine, Breast Surgery, + 21 more

Excellent ! Just super, as both out patient and in. Lovely team of staff who are so very kind and caring. Nothing is too much trouble and their time with you is entirely generous. They are really genuinely pleased to see you in reception, out patients and on admission and the process is uncomplicated and seem-less. It’s supported brilliantly with excellent portals and on line links to billing etc. and a lovely team of people over the phone. Well done Imperial ! It’s subtle but well Looked after in all the rooms and public areas with a high level of cleanliness. My room was great with a nice bright bathroom, toiletries and towels and second floor surgical nursing team were all just great. All the staff from admission to theatres to surgeon are top notch. They work collaboratively together as amazing teams. I was cared for wonderfully, could not fault anything and they have followed me since my discharge. I found it to have a really lovely mix of atmosphere - business like yet calm and unflustered. They welcomed my family and we were able to order refreshments etc to my room v easily. Everyone knocks on your door and introduces themselves- just lovely - they have huge respect for their patients. My care continues and I certainly would choose the Lindo if at all possible and can highly recommend it I can’t thank you all enough for looking after me so wonderfully well and the amazing experience I have been fortunate enough to experience.

Dry Eye Centre

Optometry

Dr Trivedi has been amazing, and her IPL and associated treatments have completely transformed my dry eyes, and the way in which they affect me day-to-day. Over the past year, she is so consistently kind, answers every question I have, and walks me through each treatment so reassuringly. Jo-Anna is also so helpful and considerate too. I have had such a positive experience with Dr Trivedi at the Dry Eye Centre, and couldn’t recommend her more highly.

Dr. Ricardo Jose

Respiratory Doctor

I had a consultation with Dr Ricardo Jose because I had been suffering from breathlessness. I found him easy to talk to and felt that he was trying to help me as much as possible. What I appreciated most was that the consultation never felt rushed and I was given ample time to explain myself. The doctor also spent time explaining what he thought was wrong and suggesting a plan of action.

Dr Shaumik Adhya

Cardiologist

Dr Adhya was polite and punctual, and had a lovely welcoming manner. He listened to my Mum and had clearly read the notes we had sent prior to the appointment. He gave us some tasks to do and some tests to arrange in the meantime, but his letters summing up the appointment and follow up actions arrived the very same evening. I am very grateful for his help and expertise. Thank you.

Mr Achal Khanna

General Surgeon

My visit was a follow up appointment after a camera check of my stomach and a change of medication. All options for treatment of my hernia and reflux were fully explained along with all previous test results. Thanks to my change of medication prescribed by Mr Khanna, my life has dramatically changed for the better. I am very grateful for his help and expert knowledge.

The Red Drop

Diagnostics & Testing, Dietitian, + 8 more

I signed up for a health plan with The Red Drop, and I’m so glad I did. The whole process was easy, the doctor was very thorough, and it’s great that all the equipment is included. It feels like a proper investment in my health — everything’s organised, monitored, and explained clearly. I’d definitely recommend it to anyone wanting to take better care of their health.

Harley Street Hearing

Audiology, Ear Care

Harley Street Hearing offers exceptional care and service. The team is friendly, professional, and clearly experts in their field. My audiologist, Matthew, was outstanding—thorough, reassuring, and highly knowledgeable. I felt completely confident in the advice and treatment I received and would happily recommend them to anyone seeking first-class hearing care.

Dr Ajai Seth

Sport & Exercise Medicine Doctor

Dr. Ajai Seth provided an incredibly thorough and thoughtful approach to my care. His attention to detail and ability to tailor a progressive plan gave me real confidence in my recovery. The guidance was clear, practical, and backed by deep expertise. I left feeling genuinely supported and equipped with a roadmap to move forward. Highly recommend!

W6 Physiotherapy

Physiotherapy, Sports & Exercise Medicine, + 2 more

So far my experience of W6 Physiotherapy has been fantastic. The team (specially Enes) are professional, thorough, friendly and knowledgeable. They took the time to understand the case, and they tailored a treatment plan that is effective and it gets adapted after each visit to ensure continued improvement. The clinic is clean and runs on time.

Dr Prakash Gupta

Gastroenterologist

I was unsure as to why I had been referred, but Dr Gupta explained everything that was going on with my liver, what scan was required, what the results could show and what may be required in the future. He was immensely reassuring and supportive. I left the appointment feeling very positive and am grateful for the time Dr Gupta took with me.

Dr Richard Hull

Nephrologist

Dr Hull is without doubt the friendliest, most cheerful and caring doctor I have ever had the pleasure to meet. He went out of his way to ensure that I understood the diagnosis and all my options. He gave me plenty of time to ask all my questions and answered each one thoroughly and always in his usual upbeat and hopeful manner.

Mr Manohar Jesuraj

Urologist

Excellent service from start to finish. All staff brilliant/friendly & caring, happy to answer any questions and offer support. Would recommend to anyone. Can’t thank everyone enough. My partner said he didn’t feel a thing throughout the procedure and felt reassured throughout. Your work is amazing.

Mr Jamil Ahmed

Plastic Surgeon

Exceptional level of care received from surgeon and all other medical professionals as an in-patient as well as aftercare. The results of my surgery have exceeded all expectations I had and I could not be happier. I am extremely grateful to Mr. Ahmed for his amazing work. It has truly changed my life.

My Medyk Dental and Medical Centre

Chiropractic, Cosmetic (Aesthetic) Medicine, + 18 more

I had an excellent experience at My Medyk Dental and Medical Centre. The staff were friendly, professional, and very attentive. Everything was well organized, and I felt truly cared for throughout my visit. Highly recommended to anyone looking for quality medical and dental care in London!

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

This was my first time visiting, and it was a really nice and pleasant experience. The staff were all very friendly and professional, which made me feel comfortable right away. Overall, I felt well looked after and supported throughout the visit.