49 results found for ORAL & MAXILLOFACIAL SURGERY Clinics in BARKING, EAST LONDON

Just the bit of long wait but managed to calm them(the patient and her baby bother)down with art and craft in the waiting area and plenty of snacks!

Excellent service and friendly staff

Overall very satisfactory (and easy to find)

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.

Really good team. I felt really safe.

admission was only 3 hours before you asked me to report to the ward. When I attended the ward in question, no one knew anything about my admission. I was eventually informed that I could check in at 3.00 as arranged for my bloods.When I arrived no one knew anything about taking bloods. They were taken about 4.30. The ward manager agreed I could be moved into a private room after my operation, which I was. On the whole ward staff were very attentive and friendly. Breakfast the following morning was a joke…..2 rounds of cold toast, butter and marmalade with a small carton of orange juice. Lunch was luke warm chinese, followed by ice cream. I had to chase staff for around 2 hours to get my discharge letter drawn up. Considering the experience cost me around £10,000, I doubt I would use the facility again.

The clinic messed up my appointment by cancelling it without my knowledge, saying I had not accepted the appointment when I had a sent email that proved I accepted it. The clinic did not try twice to tell me I was not confirmed a d only left a voicemail. All your emails go to my junk box. I arrived and was checked in by a Receptionist who checked me in with the wrong consultant. I was left waiting 45 minutes only to be told my original consultant had left and did not know I had arrived. I did not receive any apology from anyone.

Our entire journey from the initial consultation (we were very apprehensive at the time) to the final appointment, was filled with mixed emotions but overall we were treated with such care and understanding throughout, guided by Agi who was always available if we had any urgent questions. For example when it was hot and my son just refused to wear the helmet as it was causing him to sweat profusely- Agi chatted us through such issues giving us clear step by step guidance. Most importantly of all, our son loved his check-ups and always giggled when he was examined! He adapted very quickly to the helmet (he was 4 months old at the time of fitting) and had no issues with it except during the hotter summer months. Helmet was worn from April until August. If you are considering having a helmet fitted, we would say go for the initial consultation and if the asymmetry is obvious to the eye then go for it. We were sceptical about proceeding with the helmet purely due to the fact it was for aesthetic reasons only and felt bad that he would have to sleep in it. But we did not want our son, when older, to ask us why we could have fixed his head shape. He would have had issues wearing bike helmets; hats and even glasses as his ears were misaligned - he had 14mm asymmetry. This glimpse into his future erased any doubts we had. There is also the issue of strangers do not know or understand so be prepared for staring eyes! You’ll quickly ignore like we did so please don’t give their ignorance a second thought!

Great.

Very friendly staff