349 results found for HEALTH AND SOCIAL CARE Clinics in NORTH LONDON, LONDON

My mother has been at Strathearn court care home for many years. The family are very pleased with the care my mother has and is receiving. Especially during the difficult times during covid when all measures were taken to involve the family as much as possible. I feel like I know each member of staff from the manager to housekeeping and kitchen staff. My mother also appreciates the activities from the activity coordinators.

Happy place to be

Staff helpful and very importantly have good understanding

Helpful and understanding staff. Built good relationship with my relative.

My mum has been in here for nearly two years, and the care she has received has been first class. The staff really care about their residents and I would highly recommend Oakmont lodge dementia nursing care

The therapists here are brilliant including students. Majority of nurses brilliant , support workers too, but some others can impolite, a few let the side down .

The service has a lot to learn and can only improve. At times we are so disappointed- from how medication is administered, the loudness of the staff, unsuitable food, cleanliness, upkeep of accommodation etc…. Daily cleaning in areas should be carried out rather than occasional areas that are only done in turn. Ingrained dirt is everywhere. We have given up expecting improvements. Some individual Staff are too loud at all times of day. Some Staff are not observant on the deterioration of clients health. They can be dismissive and not listen to next of kin. Even at the time of the pandemic the company never reached out to clients families. Staff use their mobile phones a lot of the time whilst with clients. Meals supplied can be okay at best but other times they are woefully inadequate.

The staff in Carnalea have been excellent.

When I first opened it was very good but over the years it has gone down hill also the management changed for the worst I am bullied everyday some of the staff don’t understand any of my English when it’s perfectly clear sometimes even laugh and stopped all of the activities.