349 results found for HEALTH AND SOCIAL CARE Clinics in FOREST GATE, NEWHAM

Caring environment

Good it’s better

Best nursing home we’ve experienced !

My stepmum has been in Bangor McKeown for 5years and has always been well looked after.

Staff helpful and very importantly have good understanding

For someone that lives at Thornton Avenue the in my opinion the support service is very bad, to the point of put clients at severe risk. 5 member of staff “working“ during the Night Shift have been caught asleep, and although able to gain evidence, recordings of them“, Thornton manager and area manager, ignored the issue. This issue alone put myself, and five other clients at risk of that if they had a seizure during the night, they could go into status epilepticus and die. As well, there’s the fact that on the tenants agreement form, there is very little detailed as to what money will going to, so they are able use money that is refered to on the tenants agreement, around £17.00, as well as ask for money for “cleaning materials“ although living here you can see that the money provides much more than just cleaning materials. This therefore come under financial abuse. When you speak up to a member of staff, and try and speak your views, they act really rudely to you. However it is always blamed to be that you’re in the wrong concerning every subject. Staff alway ignore your e-Mails incase of risk of creating a bad paper trail, that could be seen as evidence for bad claims. The clients only got keys to the front this year, after a situation where, a client, myself, got locked out of the building at around 2:30 at night.

Staff friendly food good overall a pleasant nursing.

Very good home. Friendly. Got to get use to staff. Lot had mask on couldn’t see faces. Covid didn’t help. All in all very satisfied. Couldn’t do your link up the other day.

My son, who is severely disabled, has been to Kingly House on several occasions. He always feels cared for & safe. He is treated with dignity & respect & he especially likes being taken out into the community. All the staff are friendly & professional. He has been to several other respite providers but Kingly House is his favourite.

My mother has been at Strathearn court care home for many years. The family are very pleased with the care my mother has and is receiving. Especially during the difficult times during covid when all measures were taken to involve the family as much as possible. I feel like I know each member of staff from the manager to housekeeping and kitchen staff. My mother also appreciates the activities from the activity coordinators.