349 results found for HEALTH AND SOCIAL CARE Clinics in DARTMOUTH PARK, CAMDEN

Very happy with care, friendly staff

For someone that lives at Thornton Avenue the in my opinion the support service is very bad, to the point of put clients at severe risk. 5 member of staff “working“ during the Night Shift have been caught asleep, and although able to gain evidence, recordings of them“, Thornton manager and area manager, ignored the issue. This issue alone put myself, and five other clients at risk of that if they had a seizure during the night, they could go into status epilepticus and die. As well, there’s the fact that on the tenants agreement form, there is very little detailed as to what money will going to, so they are able use money that is refered to on the tenants agreement, around £17.00, as well as ask for money for “cleaning materials“ although living here you can see that the money provides much more than just cleaning materials. This therefore come under financial abuse. When you speak up to a member of staff, and try and speak your views, they act really rudely to you. However it is always blamed to be that you’re in the wrong concerning every subject. Staff alway ignore your e-Mails incase of risk of creating a bad paper trail, that could be seen as evidence for bad claims. The clients only got keys to the front this year, after a situation where, a client, myself, got locked out of the building at around 2:30 at night.

All the staff were extremely helpful and Mummy was treated wonderfully We were so happy and content that the staff at Spelga were looking after her

After reading previous reviews I was really concerned when my Dad was sent here from hospital. He has been here for a year now and has only good things to say about his care he really likes the staff especially Mandy who has really helped him. He has no complaints about the food and he seems really settled and loves to have a bit of banter with the staff. He chose to stay here when given a choice to move and that really says it all in my opinion.

Towell House is clean and bright and the staff are friendly and helpful.

Staff so welcoming and friendly

My Mum is a resident and she’s and we are very happy with all aspects of care at Kirk House. The management and staff go the extra mile to entertain and make the lived experience good

Very welcoming care environment Professional staff. Lovely residents I highly recommend this place for elderly people

Lovely staff!!

Woodlands looked after our mother very well over 5 years of changing and complex needs.