For Clinicians Top Tips

Sharing Patient Feedback to Social Media

If you’ve received a great piece of feedback from your patients, it makes sense to share feedback to Instagram, Facebook, LinkedIn or Twitter.

Why does it matter to share patient feedback on Social Media?

2/3’s of people in the UK use social media, and they’re spending almost 2 hours a day on it.

When patients are information gathering to find the best clinics and medical specialists for them, social media plays as much as an important part as your website.

People expect to be able to source information from any service using their mobile phone. Having an active Instagram and Facebook presence shows that you are available to address concerns they may have.

Your social media and website together act as your clinic’s virtual front of office.

Your social media behaves as the most important part of this as it offers a conversational space where past and future patients to interact with you.

By sharing verified patient feedback on Instagram or any other platform, you are introducing a level of transparency with the care you provide.

This allows future patients to be put at ease, as they will have an idea of what level of care they can expect to receive in your clinic and by displaying this information publicly on social media platforms, you will build trust with future patients.

How to share patient feedback on social media with Doctify

1: First, login to your Doctify Dashboard

2: Navigate to ‘Reviews’ Section

3: Find a review you like, and click which platform you’d like to share it to!

  • Doctify will automatically generate a picture

4: Save the generated photo or email it to yourself

  • Once you have the automatically generated photo saved to your device, log on to your chosen Facebook, Twitter, LinkedIn, or Instagram account
  • Add a caption, tag @doctify and share your amazing feedback!