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Prime Corp Medical Center - Al Qusais

Cardiology, Dermatology, + 6 more

Miss reya or rea , the assistant of doctor basil (dentist) was very unprofessional and gave us nothing but an attitude. This woman should not be in the field as she was portraying BAD ATTITUDE TOWARDS PATIENTS! They made my husband look pathetic and we were just asking HOW WAS THE WHOLE PROCESS for THE APPROVAL THAT SHE KEPT TELLING US! So i called my medical benefits and explained everything to them (that she didnt even know the details) & she just kept telling me nonsense things! After paying the co payment for the insurance, SHE TOLD US TO WAIT 2-3HRS and its 8:30PM in the evening and she didnt tell any of these when we talked on the phone! VERY UNPROFESSIONAL!! I have been told that it was a direct billing and i understand they mustve misunderstood the policy, i didnt have any problem with paying but being so ridiculously rude is unacceptable! Not to mention while she was talking to me SHE WAS FROWNING AND DOESNT SEEM LIKE SHE'S INTERESTED WITH OUR INQUIRY. INDEED A VERY BAD EXPRIENCE!

Prime Medical Centre Al Warqa

Cardiology, Dermatology, + 6 more

I had a waiting time of 1 hour 40 minutes which wasnt informed prior from the reception counter at the time of token collection.I understand waiting time of walk in patients cant be determined at the beginning but they even didnt inform am a walk in patient because i approached the counter assuming i made my appointment through online which didnt happen for some reason..they didnt inform me at all i dont have an online appointment at the first place and only informed am a walk in patient after an hour when i re approached the counter..am agreeing to the fact that online appointments should be considered first but at the same time some balance to walk in patients could be considered..Myself & my family used to be a regular customers of this warqa center but never coming back again because of this horrible experience.

MEDPALM CLINIC

Cardiology, Cosmetic (Aesthetic) Medicine, + 9 more

I was very pleased with my visit to this medical clinic. I'd especially like to mention the wonderful gynecologist, Ekaterina Zhuravleva, who specializes in preventative medicine. She demonstrated high professionalism and attentiveness, which is very important in such matters. I also had my tests done at affordable prices, which was a pleasant surprise. Gastroenterologist Ruslan Gabirov is a true expert in his field, and I trust him. Furthermore, the clinic has a wonderful atmosphere, with friendly nurses and welcoming receptionists who create a comfortable and welcoming experience. I recommend this clinic to anyone looking for high-quality medical care!

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

All good. Just please establish a process of patient preference. My preference is not to be called, but WhatsApp or e-mail. In Dubai, it is extremely busy and overwhelming with calls, creating noise, distraction, and interruption to our daily lives or tasks on hand. As a medical centre who also encourages patient's mental health, please enable such option, as many of us would value this than picking up a phone call and lose precious time just to hear a reminder of our appointment. Not every requires this and is disorganised. A WhatsApp/SMS/E-mail would have fit this for many others who prefers this option like me. Thank you.

Emirates Hospital Day Surgery - Motorcity

Dentistry, Fertility Medicine, + 1 more

I recently had an appointment with Dr. Thomas Abraham at Emirates Hospital, Motor City, and it was an outstanding experience. He took the time to listen carefully, understand my concerns, and explain everything clearly and professionally. His calm manner, attention to detail, and genuine care made me feel fully supported throughout the visit. I left the appointment feeling confident in the treatment plan and truly valued as a patient. I highly recommend Dr. Thomas Abraham to anyone looking for a knowledgeable, compassionate, and supportive doctor.

Dr. Usha Kiran Talakere

Obstetrician & Gynaecologist

My appreciation to DR USHA KIRAN…I just had a myomectomy, bilateral salpingectomy procedure , and polyp removal done by the best gynecologist DR USHA KIRAN, a week ago , there’s great improvement by the day , she was so kind to take me through the procedure prior to it and I over came my fears , it was a tough decision but she made it seem so easy … and my scars are really tinny after all that was done . Am so lucky I had my procedure with her. Thanks to the entire team as well, the recovery is smoother than I thought

Dr. Luciano Nardo

Fertility Doctor, Obstetrician & Gynaecologist

Very sweet, very accommodating, explains the rationale, reasoning behind the suggested treatment and course of action. Its always a pleasant experience visiting him as he is reassuring and always calm and has all the time you need to be comfortable. Relatively less restrictive when it comes to Do's and Don'ts during treatments and different stages compared to other doctors. This can be good for some, but maybe not for some others who would like specific instructions on what they are allowed/not allowed to do.

Dr. Lobna Sallam

Obstetrician & Gynaecologist

Dear Dr.LOBNA SALLAM I want to express my heartfelt gratitude for the exceptional care you provided during my delivery. You respected my wishes and patiently waited, and when you suspected complications, your timely decision to proceed with a C-section ensured everything went smoothly. Because of your expertise and calm guidance, both my baby and I are safe and healthy. Thank you so much for your support, professionalism, and the confidence you gave us throughout the entire process

Laser Medical Center (LMC)

Beauty Therapy, Cosmetic (Aesthetic) Medicine, + 4 more

I had an excellent Hijama experience with Dr. Amany Saleh and Saba. Both of them were very professional, caring, and explained every step clearly, which made me feel completely comfortable. The clinic was clean and hygienic. I felt a lot of relief and relaxation after the treatment. Highly recommended for anyone looking for safe and effective Hijama therapy. Thank you for the wonderful service!

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

I was very upset way approvals was handled, i m having cigna insurance which is not required any pre approval for vaccination. But still staff maid wait for approval, after showing msg from insurance that we don't need pre approval then also they said we know this but we need pre approval for billing and tell us come next day after approval because they were closing the medical centre.

Medi Sense Clinic

General Medicine, Occupational Medicine, + 8 more

The entire in-clinic process for my medical clearance physical check was seamless and highly professional. The staff and doctor were efficient and thorough. My only recommendation for improvement is the turnaround time for the final results. If possible, speeding up the administrative process to get the clearance documents released earlier would make the overall experience perfect.

Dr Raafat Samuel Fares

General Surgeon

I didn't feel very comfortable. Doctor seemed uninterested, distracted, very silent. I had to keep asking questions to understand what should I do. He might be an expert in his field but I as a patient felt uterly uncomfortable, uncared for and left puzzled.

Dr. Afsha Arif Kamlani

Dentist

Very bad. Zero customer care.. staff is so rude. Didn't even had a pleasant experience with doc. I'm waiting for doc in her room and she is busy with her personal things on call which i could also understand so yes it was a personal call

Dr. Rita Dzhafarova

Dentist

Dr. Rita is an amazing orthodontist. Very gentle, explains everything, very attentive to details. And the most important part is I see the results. My teeth look better with each appointment, and I'm really happy about it.

Mr Sherif Awad

General Surgeon

Dr Sherif provided the time, care, and thoughtful support I needed when working through a complex case. His calm approach, clear guidance and knowledge made a meaningful difference in achieving a strong outcome.

Dr. Reham Ibrahim Ali

Dentist

Dr. Reham is highly skilled and truly excellent at what she does. She communicates clearly, treats patients with kindness and respect, and knows exactly how to handle every situation with confidence and care