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Prime Medical Center - Deira @Reef Mall

Gastroenterology, Internal Medicine, + 18 more

Date: November 5,2025 Time : 10:32 Am Location: GP Receptionist Area Reef Mall I walked in to see the GP doctor.The receptionist adviced me to go to primecorp,saying that all the GPs were there.I was hesistant to go, as my colleague had informed me that her check up was done at Reef mall.To confirm, I called my colleague,and she confirmed that her visit indeed at reef mall. I then returned to the receptionist and explained that my insurance is covered at reef mall.I also mentioned that i could see the internal medicine doctor there,as my colleague had advised.However,the receptionist argued with me and said that I would to pay AED 50,speaking with a rude facial expression.I replied that was fine to pay. I politely told him that next time,he should provide clearer advice to customers,as we may not know all the details.He continued agruing, so I stopped him and said that if he had just apologized,I would have understood.I then left Unfortunately,I forgot to get his name. The receptionist was MALE; nationality unknown Big Thanks to the staff in the Internal medicine department from the receptionist to the doctor for being so hepful and friendly.

Prime Medical Centre - Burjuman Mall

Internal Medicine, Orthopaedic Surgery, + 6 more

Thank you for sharing the feedback link. I hope this feedback will be taken into consideration and necessary improvements implemented. Please feel free to reach out to me if you need any further clarification or support. Issue: Currently, two separate tokens are required — one for the appointment and another for the payment. Even after taking a prior appointment, we are again asked to take a token upon visiting the center. I believe this process can be simplified — ideally by using a single token for all related transactions. Additionally, an e-token system could be introduced to make the process more efficient and sustainable — no paper required! After the consultation, another token needs to be taken near the cash counter, which seems unnecessary. The system should instead reuse the initial token and call the same number for payment on a FIFO (First In, First Out) basis. Infact during my initial visits i didn't know i need to take token itslef.

Prime Medical Center Al Nahda

Cardiology, Dermatology, + 6 more

I had a terrible experience at Prime Medical Centre Al Nahda Sharjah. I visited three times for a lab test with my wife, and the service was extremely bad. The reception staff kept giving conflicting information about the timing—first saying we could come in the morning or evening, then insisting the test could only be done in the evening. When we went to the lab, the nurses gave us completely different instructions. The staff seem untrained and unaware of the proper procedures, and they do not communicate with each other. The service is very poor, and the staff’s behavior is unprofessional. I even spoke to the manager, Mr. Fayas, who was dismissive and acted like nothing was wrong. Overall, the service is a waste, and many other people were complaining in front of me. I strongly request that staff, especially reception and nurses, be properly trained on the procedures and timings. Except doctor

Dr. Saba Al Hadithi

Dentist

I took my 7t old son, who was absolutely terrified of the dentist, to see Dr Saba and her orthodontic team. We had already visited four orthodontists before, but none made him feel comfortable until we met Dr. Saba. She was incredibly friendly, calm, and professional. She took the time to explain and show him every tool she was going to use, and that made all the difference. He went from shivering and shaking on the chair to smiling and looking forward to his visits! Now, whenever I tell him we’re going to see Dr. Saba, he actually gets excited. Truly the best orthodontist in Abu Dhabi . Thank you, for making this such a positive experience for my little one!

Dr. Farhat Ahmed Arsalan

Breast Surgeon, General Surgeon

We have recently experienced laparoscopic hernia surgery, and I’m truly grateful to Dr. Farhat Arslan for her exceptional care and expertise. The entire procedure was handled with great professionalism, precision, and compassion. Dr. Farhat Arslan explained everything clearly before and after the surgery, which gave me immense confidence and comfort. Thanks to her excellent surgical skills, the recovery has been smooth and steady. I deeply appreciate her dedication, patience, and personal attention throughout the process. Highly recommended for anyone seeking a skilled and caring surgeon.

Dr. Jalal Sulaiman

Dentist

One of the greatest doctors I have ever come across. As someone dealing with a complex medical condition, I can truly say his expertise is remarkable. He gave me hope after many doctors — due to their limited experience — unfortunately worsened my case. His knowledge, dedication, and genuine care for his patients are truly exceptional. He is a doctor who loves his work and truly values the well-being of those he treats. I always recommend him with full confidence — a rare and exceptional physician.

Health Connect Clinic

Cosmetic (Aesthetic) Medicine, Dentistry, + 14 more

Every time I needed to get an appointment for me or my family, I was always happily surprised to be able to see quickly a doctor. They are all available, welcoming and the staff is very kind. A special mention to dentist Dr Noufel who is very attentive, understands the needs. And also Agnes, very smiling person that makes you feel immediately well. Generally speaking I've always appreciated the interactions and the supports with the different services, as well as my kids and husband.

Dr. Dalal Nasr

Paediatrician

يسعدني أن أتقدم لكِ بجزيل الشكر والامتنان على كل ما قدمتيه من اهتمام ومتابعة صادقة. لمست منكِ الأخلاق العالية، والدقة في التقييم، والحرص على راحة المراجع قبل أي شيء. وجود طبيبة مثلك يجعلنا نشعر بالاطمئنان والثقة، ويعطينا مساحة أمل أكبر في مسيرة العلاج. أقدّر وقتكِ، وحرصك، وتعاملك الإنساني قبل الطبي. شكرًا لكِ من القلب، ونسأل الله أن يجعل ما تقدمينه في ميزان حسناتك، وأن يكتب لكِ الخير والبركة دائمًا. مع خالص التقدير والاحترام

Prime Medical Centre Barsha Heights

Cardiology, Dermatology, + 8 more

Prime Medical Center Barsha Heights is my go-to medical center because of their efficiency and excellent service. All the doctors I need are available here, covering every specialization I’ve ever required. The staff are professional, friendly, and quick to assist, making every visit smooth and stress-free. I really appreciate how organized and reliable they are — I always leave feeling well cared for. Highly recommended!

Dr Adam Turk

General Surgeon

I consider myself fortunate to have been under the care of Dr. Adam during my recent surgery. Throughout the process, he was consistently responsive, promptly addressing all my questions and concerns. His reassuring presence helped ease my fears, making the entire experience much more comfortable. The surgery itself went smoothly, and I am thrilled with the outstanding results. I truly appreciate Dr. Adam's expertise.

Prime Hospital Garhoud

Endocrinology and Diabetes, Rheumatology, + 19 more

Dr. Verma and her nurse were absolutely wonderful. I truly felt cared for during my visit — Dr. Verma took her time to explain everything clearly and made sure I understood each detail. Her genuine kindness and professionalism made me feel very comfortable and reassured. Her nurse was also very attentive and caring. I really appreciate their warm and compassionate care.

Diversified Integrated Sports Clinic (DISC) - JLT

Chiropractic, Family Medicine, + 3 more

I’ve been working with Miriam Assidi for my shoulder issues, and she’s been absolutely amazing. Her approach is both professional and genuinely caring, she really knows what she’s doing. My shoulders have improved significantly since I started with her, and every session feels productive and encouraging. Couldn’t recommend her more!

Dr. Mohammad Abu Al Izz

Psychiatrist

I have no hesitation recommending Dr. Mohammad. He is very friendly and respectful and attentive to your situation. Adopting a holistic approach, Dr. Mohammad has helped me to view my mental health and my physical health in its entirety, highlighting the importance of diet and nutrition in my overall wellbeing.

Prime Medical Center King Faisal

Urology, Cardiology, + 12 more

Thank you for the excellent care during my visit. I appreciate how thoroughly you listened to my concerns and provided clear explanations. Your approach made me feel comfortable and confident in the treatment plan. As I leave UAE for good, my heartfelt wishes to you and to the sisters of Prime Medical Center

Dr. Juan Mela Darwesh

General Surgeon

تجربتي كانت في المرة الأولى اجريت عملية للناسور وكانت اكثر من ممتازة مع د. جوان ملا درويش ، من المراجعات ومن الاهتمام وبعدها أجريت معه جراحة ل كيس دهني وكانت ايضاً ممتازة جداً ولم اشعر ب اي ألم او خوف معه ، كل الشكر والتقدير ل د. جوان ملا درويش انصح الجميع بالعمل معه دون خوف

Dr Wasim Rauf Kadri

Internal Medicine Doctor

Thank you for the excellent care during my visit. I appreciate how thoroughly you listened to my concerns and provided clear explanations. Your approach made me feel comfortable and confident in the treatment plan. As I leave UAE for good, wishing you all the best to you.