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HeartWest Altona North

5/230 Blackshaws Rd, Altona North, Melbourne, Australia, 3025

Verified profile
Verified profile

Patient Trust Score

3.38

4 patient reviews

3.00
Overall Experience
4.75
Cleanliness
3.00
Friendliness
2.75
Wait time

7 recommendations for:

Echocardiogram(2)
Exercise Stress Test(2)
24 Hour Blood Pressure Monitor(1)
Other(2)

Recent patient review

31 Aug 2023

Poor. Lack of communication and an unwelcoming environment.

AboutOpening hoursReviewsSpecialistsFAQ

About

About HeartWest Altona North

HeartWest is the largest cardiology group in West and Northwest Melbourne providing a range of expert cardiology services across several specialist areas, including: general cardiology, heart failure, interventional cardiology, electrophysiology & pacing and cardiothoracic surgery. HeartWest has the following major locations and satellite sites:

  • Essendon North
  • Hoppers Crossing
  • Williamstown
  • St Albans
  • Altona North
  • Coolaroo

HeartWest was founded with the mission to provide accessible, affordable, efficient and high quality cardiology services with care, empathy and expertise delivered by a dedicated team of specialist doctors, technical and administrative staff. All doctors at HeartWest are specialists with a diverse range of special interests and subspecialty expertise.

The team at HeartWest are committed to providing the best cardiology care. Patients experience excellent care from their first interaction with the team to going through consultations, tests and procedures. Patients are guaranteed that a compassionate, courteous and professional approach is taken at each step of their journey at HeartWest.

HeartWest Altona North is a new site located within Circle Health, a multidisciplinary Health Hub. The following consultations and tests are carried out at the location:

  • Cardiology consultations
  • Echocardiography
  • Exercise stress testing
  • Stress echocardiography
  • Electrocardiography
  • 24 hour Holter Monitor
  • 24 hour blood pressure monitor

Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Echocardiogram (29%)
  • Exercise Stress Test (29%)
  • 24 Hour Blood Pressure Monitor (14%)
  • Chest Pain (14%)
  • ECG (Electrocardiogram) (14%)

Specialties
  • Cardiology
Subspecialties
  • Congenital Heart Disease
  • Electrophysiology
  • General (Internal) Medicine
  • Heart Failure
  • Heart Muscle Disease/Cardiomyopathy

All conditions and treatments
  • Echocardiogram
  • Exercise Stress Test
  • 24 Hour Blood Pressure Monitor
  • Chest Pain
  • ECG (Electrocardiogram)
  • Acute Coronary Syndrome (ACS)
  • Adult Congenital Heart Disease
  • Angina
  • Angioplasty
  • Arrhythmia (Irregular Heartbeat)

Opening hours

Monday

09:00 - 17:00

Tuesday

09:00 - 17:00

Wednesday

09:00 - 17:00

Thursday

09:00 - 17:00

Friday

09:00 - 17:00

Saturday

Not available

Sunday

Not available

Reviews

All reviews
Echocardiogram (2)
Exercise Stress Test (2)
24 Hour Blood Pressure Monitor (1)
Chest Pain (1)
ECG (Electrocardiogram) (1)

4 reviews

2

2.00
Overall Experience
4.00
Cleanliness
1.00
Friendliness
1.00
Wait time

Poor. Lack of communication and an unwelcoming environment.

31 Aug 2023verified patient
Patient seen for:
Echocardiogram

4.5

4.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Very good. Answered all questions.

30 Apr 2023verified patient
Patient seen for:
Exercise Stress Test
Echocardiogram
Chest Pain

2

1.00
Overall Experience
5.00
Cleanliness
1.00
Friendliness
1.00
Wait time

Firstly I didn’t go to Altona north. My first appointment was made at Williamstown. But no 24 hour machine available. Williamstown sent me to knotting hill. The girl there couldn’t find my Referal she was rude and I called Williamstown and made another appointment. When u arrived at Williamstown for the second appointment, they said there was no appointment in my name and rescheduled me for Werribee. The staff at Werribee were abrupt. Because I waited for an hour and people who came after me went in first. And the didn’t appreciate me questioning that. Then i received a letter in the mail saying I didn’t attend my Williamstown appointment and my doctor would be notified. You guys are totally hopeless. Would recommend the entire company to anyone

26 Jan 2023verified patient
Patient seen for:
24 Hour Blood Pressure Monitor

Reply from HeartWest Altona North

We apologise for the unpleasant experience you had in our rooms and thank you for your feedback. We would like to address this appropriately in order to improve our processes. Please reach out to us at stalbans@heartwest.au Regards Heartwest Management

30 Jan 2023

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very quick, very reassuring, great to have air conditioning over the bike

26 Oct 2022verified patient
Patient seen for:
ECG (Electrocardiogram)
Exercise Stress Test
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Specialists

22 SPECIALISTS

Cardiology

4.49

Patient trust score

13

patient reviews

0

professional endorsements

4.95

Patient trust score

7

patient reviews

0

professional endorsements

5.00

Patient trust score

6

patient reviews

0

professional endorsements

4.75

Patient trust score

4

patient reviews

0

professional endorsements

3.50

Patient trust score

2

patient reviews

0

professional endorsements

4.91

Patient trust score

11

patient reviews

0

professional endorsements

5.00

Patient trust score

6

patient reviews

1

professional endorsement

4.93

Patient trust score

5

patient reviews

0

professional endorsements

4.83

Patient trust score

4

patient reviews

0

professional endorsements

4.33

Patient trust score

2

patient reviews

0

professional endorsements

FAQ

What are HeartWest Altona North's reviews like?

HeartWest Altona North's overall patient rating is 3.38 out of 5 stars on Doctify.

This is based on 4 reviews

Where is HeartWest Altona North located?

HeartWest Altona North is located at 5/230 Blackshaws Rd, Altona North, Melbourne, Australia, 3025

When is HeartWest Altona North open?

HeartWest Altona North is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00)

What is the phone number for HeartWest Altona North?

+61387210888

What consultants work at HeartWest Altona North?

You can find a list of the consultants that work at HeartWest Altona North here

Does HeartWest Altona North accept new patients?

HeartWest Altona North generally accepts new patients.

Get in touch with this practice to enquire as a new patient here