The dental chain wanted to digitise their patient reviews
Before working with Doctify, Gensmile were looking for the best way to gather consistent, up-to-date patient feedback across their different dental chains.They wanted to digitise and automate their process, so that review collection would always be simple and straightforward for their dental practices and their patients.
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Automating Gensmile's review collection to unlock more meaningful insights
Let's talk about results
Since Gensmile joined Doctify, they have been able to gather a greater volume of reviews across their dental practices. The automation of their review collection also means that they now get a consistent flow of up-to-date reviews, providing them with real-time insights into their patients' experiences.
more reviews with Doctify than with Google
reviews collected in first six months
faster review collection with Doctify
Dr Richard Howarth Commercial Director at Gensmile
“In today’s world where it is crucial to make informed decisions, especially in healthcare, ‘timely’ reviews are key to attracting new clients.”
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