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CASE STUDY

Dr Sripradha Sudarsanam

Dr Sripradha collects more patient feedback than ever before with Doctify

THE CHALLENGE

Dr Sripradha wanted to hear from more of her patients

When Dr Sripradha joined Doctify, she was looking for a digital solution that would enable her to gather more feedback from her patients and their families.

Dr Sripradha knew that access to this information would allow her to better understand her patients' needs and optimise the quality of medical care being provided at her clinic. She also wanted to hear her patients' pain points so that she could gain the insights needed to improve the efficiency of her clinic.

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Do you want to boost your online presence? Are you looking to improve your review collection?

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THE SOLUTION

The installation of a Doctify-powered review kiosk to encourage patients to​ leave more feedback

THE RESULT

Let's talk about results

Since the installation of the review kiosk, Dr Sripradha has achieved a consistent flow of up-to-date feedback from her patients and their families. This wealth of information has helped Dr Sripradha to identify areas of improvement within her clinic and find ways to make her patients' experiences even better.

60+

reviews collected in 3 months

2021 

 winner of Doctify UAE’s Patient Voice Award

4.97/5

average patient trust score

quote icon Dr. Sripradha Sudarsanam 

“I enjoy reading my patient’s feedback. My Doctify profile also makes it easier for patients to find me online and get in contact.”

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